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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Arizona
1 review
0 helpful votes
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Tracy was absolutely incredible throughout the duration of her support and the final product was professional with perfect execution.

Date of experience: December 17, 2019
Texas
1 review
0 helpful votes
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Great experience
December 20, 2019

I am very pleased with my resume. They truly made me glow! The cover letter was also very good work. I do not doubt I will find my ideal job soon, and part of that will be because of your profesional and timely work.

Date of experience: December 17, 2019
Colorado
1 review
0 helpful votes
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Outstanding!
December 20, 2019

Matched with a great writer - we had back and forth dialogue about changes and I am thrilled with my new resume. I have already had two interviews with the new format and hoping to move on to better things!

Date of experience: December 17, 2019
New York
1 review
0 helpful votes
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Well done
December 20, 2019

I did some modifications to the resume. To be honest I'm not sure if it was worth spending $180.00. Overall it's ok I'm not that good selling myself therefor I needed the help.

Date of experience: December 17, 2019
Canada
1 review
0 helpful votes
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Good
December 20, 2019

Resume and cover letter was done nicely there is still room for improvement but overall I am quite satisfied

Date of experience: December 17, 2019
New York
1 review
0 helpful votes
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Wow!
December 18, 2019

Thank you Katie for the insightful review of my resume. You gave me a lot of actionable tips that will change the way employers view my resume.

Date of experience: December 15, 2019
Australia
1 review
0 helpful votes
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Resume review
December 16, 2019

It was a great experience with the reviewer. The Constructive approach allowed me to reconsider the format and the context. The advice was useful and responsive

Date of experience: December 13, 2019
Canada
1 review
0 helpful votes
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Insightful
December 16, 2019

Brought up new improvements to my resume. Was really helpful and specific. The tips suggested were ones that I wouldn't have come up with.

Date of experience: December 13, 2019
Germany
1 review
0 helpful votes
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GAREAT
December 16, 2019

I could not understand why, I did not get jobs anymore? My resume need improvement! I shall get my resume upgraded now

Date of experience: December 13, 2019
Arizona
1 review
0 helpful votes
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Very informative and helpful.
December 16, 2019

Excellent tips on what employers look for. Good suggestions in how to place information jn a more attractive manner, but the cost was a little high for me at this time. I definetly see the value with having my resume redesigned.

Date of experience: December 13, 2019
Nigeria
1 review
0 helpful votes
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Excellent
December 16, 2019

It was indeed wonderful to help out with my resume.
I hope to write back when I have done the necessary adjustments in order to ensure its in order.
Thanks to the team for being credible and reliable.

Date of experience: December 13, 2019
KR
1 review
0 helpful votes
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I have no idea what this is.
December 16, 2019

Where is this from? I don't know what's this. You bothering me.

Date of experience: December 13, 2019
Jordan
1 review
3 helpful votes
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The worst service ever! They are a scam! I ordered the executive package and paid extra for "48" hours expedition. The person who "wrote" my resume admitted that they are not familiar with my profession and their draft could have been done by a high school student. Then when I complained they said that they were closed for 5 days for thanksgiving! The writer replied 6 days later and then after a total of 9 days, they were closed for 5 days during these 9 days, they said that my revision period was over!
I had a potential employer and I had to write my own resume.
They refused to refund me any of my money and they still refuse to do so!

Date of experience: December 13, 2019
Arizona
1 review
2 helpful votes
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Simply Awful
December 16, 2019

They really did not do anything for me. When I emailed customer service (multiple times) about the quality of writing, I got the feeling that they were just brushing me off. Any high school student could provide the level of quality I was given.

Complete waste of money... and they refuse refunds. I would rate them a "0". Do not waste your money.

Date of experience: December 12, 2019
Indonesia
1 review
0 helpful votes
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Reviewed My Resume
December 14, 2019

I was confidence that my resume is good enough since I spent a lot of time to make it, revised it million times and no one tell me it was bad up until Karen from TopResume pointed some points from my resume to make it better with a logical explanation. It wasn't my intention to get a review for my resume but I ended up here and I was glad for the feedback, though. I wish I can make a better resume based on her feedback, so thank you so much for the advices.

Date of experience: December 10, 2019
Texas
1 review
0 helpful votes
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Not impressive
December 14, 2019

Horrible communication and obviously the person doing the resume played the time game to perfection, not communicating and than waiting until the final second. I can say I wasted a lot of time on this service.

Date of experience: December 10, 2019
Virginia
1 review
0 helpful votes
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Great support
December 14, 2019

I was paired quickly with someone and the engagement was very smooth. Good turn around, and very actionable. Worth doing!

Date of experience: December 10, 2019
Texas
1 review
0 helpful votes
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Excellent work
December 14, 2019

The writer totally revamped my resume to something more attractive and understandable. Great job. I would

Date of experience: December 10, 2019
Kenya
1 review
0 helpful votes
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Personal touch wouldn't hurt
December 13, 2019

Everyone who had reached out sometimes sounded like AI, however, they did a professional job. It still would'nt hurt to add a personal touch to know that you are dealing with a human.

Date of experience: December 10, 2019
Canada
1 review
0 helpful votes
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Resume
December 13, 2019

It took some iterations to align expectations as I am targeting CEO senior executive role. But Tanner got it and we had a productive dialogue.

Date of experience: December 10, 2019