Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
Omg! This is the best thing I've done for my self. Worth every penny I spent. Within a week that I received my resume I applied at a new company and got an interview for next Tuesday. I want to thank Nikki who was my writer. She did an amazing job.
Agent was fast, cooperative and ensured that my resume was perfectly tailored to me and my job preference with great explanation on the changes that were made to my previous resume.
I was at a point that I was not getting many call backs on my job search. So I decided to have my resume rewritten using "TopResume", it took about 2 days and when I received the draft i looked very good. I immediately started sending it out. Within 2 days I had 4 interviews set-up. A real game changer. Thanks so much.
The writers are from Punjabi which is not what you need to speak locally to your American or European market. They don't honor their guarantee based on vague fine print from their FAQ. They take too long for everything. Customer service is non existent
The person that did my resume upgrade was easy to work with
This service is only interested in charging you, they provide NO PROFESSIONAL services.
How do I know? I paid them several hundred dollars to rework my resume with their Executive Priority Resume Writing Package, then less than a year later, I submitted the exact resume they reworked and they said it was substandard, cluttered and not appealing to the eye, and needed reworked. THEY CRITIQUED THEIR OWN WORK, which they feel is substandard.
FRAUD!
Very positive, experienced staff, contact (emails) were consistent and thorough.
My writer Abel did an amazing job with my resume'. The customer service TopResume provides was beyond my expectations. Thank you for making a stressful process as painless as possible.
Very easy to communicate. Prompt responses and going above and beyond. Really great to work with the resume editor.
I had a great experience and my writer was personable and very knowledgeable. She did an awesome job making me look good with the right words!
The person who was assigned to helping fix my resume was amazing and asked questions to help better know my qualities and apply them to the resume.
Was very impressed by the professionalism and speed in which I received my new resume
Service was great. Writer's wording helped me realize my potential. So much so I went back shortly after to give my cv the topresume treatment. A very valuable investment for my future self.
The process was quick, efficient, and produced results. I was called for an interview only 3 hours after posting my new resume and cover letter!
My experience with Top Resume was great. I would recommend my friends and family.
My resume looks better, but I haven't found any success with it.
My writer took my 4+ page resume and turned it in to a professional 2 page work of art. I will definitely be going back for the cover letter and the LinkedIn revamp.
I had the most shocking experience with a "writer" if you can call him that.
No only did this person not have an idea of the industry, he didn't seem to have any knowledge of the Australian worlforce. It seems that Top Resume got a higschool student or someone on the Dole to wote my resume.
All I have to say is STAY AWAY! This is set up like a scam site! I ran into topresume.com and EVEN after reading some really bad reviews I decided to still give them a shot. It was a Saturday night and I needed to find a place to have a resume done in a shorter amount of time and they advertised this here. I ended up paying for the service and also added on a 48 hour rush which cost me an additional $75. The 48 hour rush service never indicated anything else than 48 hours which I paid for. Monday comes and I'm concerned because I never heard a word from anyone at topresume.com, I called them and they told me that I MIGHT have it by the end of Wednesday. I was appalled by this as I explained the rush I paid for and the time frame I needed it by. She told me she will try and get a hold of the writer but no guarantees. What!?!?! No guarantees?!? I paid for this to be expedited and now they are telling me they can give me a free cover letter. I told them I don't care for anything but what I paid for and the timeframe needed. I never heard back. I emailed them again on Tuesday and told them if they can't have the resume done by the end of the night to refund me. I never heard back. I emailed first thing on Wednesday and told them to refund me as services were never rendered, I never heard back. On late Wednesday I get a email with a ROUGH draft! Unreal! They completely ignored all my messages and slid in the resume as a very basic right draft with missing inserts. The resume is useless and I wasted 5 days on this place. Save yourself the time. The customer service here is as bad as it gets! They don't care one bit about you and they don't seem to care about deadlines or requests. For that, I would never ever recommend and should've stayed away from the start
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

