TophatterReviews 7,894

FYI, from my experience, items that are this cheap (sometimes made well, other times not) originate directly from China. I have gotten some excellent bargains but you MUST understand, it can take as long as 2 months for a product to reach America. Remember there are different weather seasons (Harsh weather), travel conditions, transportation problems etc not all modern, and other reasons for slowness of products. I do think China needs to work to resolve that issue, but I have had vendors who apparently know how to work the system and get their products to you faster. As to something being gold or silver - buyer beware. Generally they mean TONE as in color. The product can still be beautiful, just made of a material that might not be acceptable in America (I hear stories about their metals). The Ecology Center ran tests on 99 pieces of jewelry (some of which was geared toward children but most of it was for adults) that were purchased from 14 different discount stores such from around the country, like Target, Claire's, Glitter, Forever 21, Walmart, H&M, and Hot Topic. They checked each piece for dangerous things like lead, cadmium, chromium, nickel, brominated flame $#*!ants, chlorine, mercury and arsenic. And, surprise, surprise, lots of the jewelry was full of nasty stuff. As long as you aren't letting a child or animal gnaw on it, it's ok for occasional wearing. I have lots of gorgeous cheap jewelry from China (we get most of our wares from China, even if you are a designer fan). FYI only.

I purchased a green Dell laptop for my son, mainly because his favorite color is green. I received a black laptop thrown in a prioroty box with generic cords. The computer was covered in adhesive. I attempted to request a refund. Seller does not give refunds, therefore I cannot request. I went through the Tophatter customer service to report the item and went on to explain that it was grossly misrepresented. I was sent an automatically generated response telling me to wait 48 hours. That was a week ago. I have since contacted them three times regarding this topic. No response. I also had bid on a bracelet. I won the bid. I received an invoice for a ring. I have sent four messages to try and resolve this matter. I was of course was unable to bid on another item until the "ring" was paid for. That was actually a blessing in disguise. I simply looked on Tophatter to see if there was anything that I was interested in. I wrote down the items and their cost. I then checked ebay, Google and Amazon. Found the $16 dollar earring on EBay for 2.00 with free shipping. Will be contacting attorney to see what can be done about this situation. Ebay was never known for good customer service, but at least purchases are backed and protected. 15 years on eBay and I have only had to contact them 2 times. I guess I will stick to Ebay and Amazon. Oh, as for fragrances, which seem to be the only actual deals on Tophatter, try fragrancenet. Killer prices on designer fragrances. All Tophatter users, proceed with caution and good luck.

I have only ordered from here twice but I received both of my items within a week and both were as expected. The first item I ordered was an Android watch that I got for $15 but with the $5 towards your first order I only paid $10. Works great and looks great. Then I ordered a color changed light bulb with a remote that I got for $7 and that works great as well. I will continue to use the site unless I encounter an issue like some of the reviews I've read and I then will update here. I think a lot of the negative reviews are just because people don't read what they are actually buying.

I bid on a smart watch and paid immediately. Bad new is. I never received the watch. To make matters worse, in spite of more emails than I can count, I never received even one reply from customer service. There was no way I could trace my order as it was marked "Untraceable". I would definitely never bid or order from them again.

I have bought probably a dozen rings via bidding, out of those maybe one was really cheap and dime store looking, while the rest I wear and am proud to wear. In fact I get lots of compliments on my rings and people ask me where I got them. Some of them took some time to get to me while others arrived in 3 to 5 days. Regardless, if you read the descriptions the majority of the items are plated, not solid. It's a great costume jewelry site. If you're looking for "Jared's" jewelry you're not going to get it with starting bids at $1 use your heads.

This site is addicting with the live auctions but beware because the listed retail price is way higher then it is on other sites plus shipping is always high. You might pay a dollar for the product but you will be charged up to 12 dollars for shipping. A lot of chinese sellers on here that list elsewhere too, so if you don. T know what a reasonable price is then google it. You will see the same item/items on both Amazon and Ebay for not only cheaper but free shipping as well. For instance I won a little pony nite light for 6 dollars and 5 dollars to ship. Eleven dollars total but ebay sells them for 1.36 with free shipping, The packaging is done poorly resulting in damage to outer box. Also most products are poor quality especially the rings