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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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I bid for a MP3. Player and for the price I paid for it was excellent and I really hope that any one how give this site a go will love it as much as I do.
Gute und günstige App bin damit sehr zufrieden. Rückerstattung falls was nicht OK ist klappt auch super alles in allem bin ich gut zufrieden
Hallo Pat! Danke, dass du auf die Erfahrungsumfrage von Tophatter reagierst!
Wir freuen uns über solche Rückmeldungen und verbreiten die guten Worte weiter!
Wir freuen uns wirklich, Sie als ein geschätztes Mitglied der Gemeinschaft zu haben.
Herzliche Grüße,
Graciela
What a great place to buy any thing you want or don't need. It is the best. I have brought 5 items now and I will buy more it is fantastic.
Hello Paul! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
I purchased three different items from this site on the same day. It took about a month to get all three items. The products are of abysmal quality and none actually work. Don't waste your money.
This an UPDATE in my original review of Tophatter. I'm pleased to say that since my original review my opinion has not wavered in the slightest - all 4 reasons remain right on target, including items arriving earlier than the stated times (a very nice bonus)!
And now I'll add a 5th reason: Searching for items: I recently saw an item I wanted to buy but was unable to get in to the bidding quick enough. But seeing the search tool I entered the item's name and came up with the item. The buy now price was very reasonable so I clicked on it and its been shipped to me.
Often times the buy now price is the same as the full price of the item, or there is no buy now option. Tophatter always provides this option and usually at a very reasonable price.
Reason #1: Auctions are finished within a couple of minutes instead of days - no delays, you either win it or move on.
Reason #2: You don't pay to place bids, you only pay the bid price (+ shipping) if you win. No hidden charges or fees.
Reason #3: Many of the items are from TV commercials, but for less than the TV prices. Can't beat that!
Reason #4: Shipping hasn't been a problem. While maximum time has been listed, so far all of the listed items have smashed the stated times by several weeks. Example: a tactical flashlight was listed as due by March 22nd, but it arrived February 24th.
I Have used Tophatter several times in the past 6 months. Have found some really cool stuff to bid on and bought some things for Christmas presents. Will continue bidding on this sight.
What you get is what you want, Exactly what was described and pictured.
I am very pleased. Received all items when told they would be there.
I'm wearing for 2 days /because I received 2 days ago/ and not make my skin dirty. So I'm very happy. Thanks
Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support, Neli!
Warm regards,
Graciela
Their service and products have been amazing, great service if ever needing an answer and have been very happy with my purchases
Hi there Liz! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
Good and quick services, any response is quick. Unfortunately the products are at lower end quality. However, the prices are matching with quality.
Hi there John! Thanks for responding to Tophatter's experience survey!
I'm sorry that the items offered on Tophatter didn't meet expectations. We hope you'll continue to check out the items on Tophatter as we bring in exciting new supply over the coming months.
Thank you once again for your feedback, we truly appreciate it!
Kind regards,
Graciela
Its easy to say how much I enjoy buying on line with TOPHOTTER and its easy to say how good the customer services are but I want more
More lines and better quality lines in fact I'd go as far to say a TOPHOTTER PLUS site introducing a higher value and quality auctions
No one has split product auctions on line this way and customers like me want to have the concept of bidding continued for items at around $25 and upwards
As I said MADE FOR THE WEB
Hi there Leslie! Thanks for responding to Tophatter's experience survey!
We are so happy to know that you had a great time bidding in Tophatter!
We truly appreciate your feedback and be sure that we will pass them on to our Product Team for review and consideration.
Have fun bidding!
Graciela
I went so crazy at first,, My Bank Called me to make sure I wasn't
''Hacked'' Ha. I loved it all. But beware of what you are buying first and then go after it all... I like the Tophatter online Helper's and proved to be great help. Know their stuff... Sellers have proven to be shipping right away and product has been what they advertise. Copy, Silver Clad, are key words I had to learn. Now ok with it. Great Gifts already packing up for Birthdays, and Christmas for 2018 Which is already Fun and ahead of the game... Go for it Y'all! Lewis Myer Brookings, OR
Hi there Lewis! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
Been bidding for a few months now and have enjoyed the experience. Some items are here within a few weeks. Some took a month. But all in all happy with the products received. Happy Bidding!
Hi there Bil! Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela
When I learned of "Tophatter" it was only a chance and dare to myself. But, I logged on and saw the best items for my needs and gifts ideas always needing! I like the varieties of things to see and choose from.
Hi there Tony! Thanks for responding to Tophatter's experience survey!
We are delighted to hear your feedback! Thank you for your continued support!
Kind regards,
Graciela
I would recommend Tophatter and Dollar Start to everyone one. I love both of these sites. Yall really need to check them out.
Hi there Lorraine! Thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
I LIKE THE SERVICE. ALWAYS HELPFUL AND FAIR.
I DO GET A LOT OF COMMENTS ABOUT THE RINGS
AND NECKLACES. BUT I LIKE EVERYTHING I ORDERED.
Hi there George! Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela
I have purchased a number of items from TopHatter, but have been disappointed in two of them. You must read the description of the item carefully to make sure it is complete for your needs. Otherwise, very pleased
Thanks for responding to Tophatter's experience survey!
John, we hope you'll be delighted with every purchase, but if for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. Please see https://tinyurl.com/yc6sdknh for full details.
Again, thank you for taking the time to write your review. We greatly appreciate your support.
Kind regards,
Graciela
I love the app. They have excellent prices. The delivery is a little long. If you love shopping this is definitely the app for you.
I have used Tophatter for several purchases. One situation was very difficult. I won seeds for planting in the garden. Unfortunately the seeds when shipped were unmarked in a small plastic zip bag. There was no paperwork enclosed to identify them or give planting or germination instructions. I had to go back and do research and try to determine of all the seeds I had ordered from various companies, which these were! I finally located them, printed out the photo of the flowers, and the instructions. Those should have been included and I fault the seller for that. I won't know the freshness of the seeds or accuracy of the order, until they grow and bloom. All other purchases from the site have been great.
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Hello Warren! Thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Warm regards,
Graciela