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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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Easy site to use. Products overall are quite nice. Quick shipping and easy payment methods. Pictures of products are good and descriptive.
I love bidding on Tophatter. I get all excited when the that yellow line is gone and the red one telling me that i'm winning, then "bam" I WON... I bid all hours of the day and night, even if i can't sleep at 3:00 am i'm bidding... i love it. And the great thing about it is if i didn't win, there's a chance i can still catch that item on another site...
Hi Karen,
Thank you for taking the time to share your experience with us by writing your review. We truly are delighted to have you as a valued member of the community.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit "Share & Earn": https://tophatter.com/users/share_and_earn under Credits in your account.
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
I love this site all the items are great quality and very reasonable prices!
An you can shop anytime an if you see something you like they will alert you when its going live. Love that!
Hi Sherrie,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
Enjoyable bidding on stuff. Would be nice if we could get a better description of the products. Some of the things I notice take 4-6 weeks I was surprised with amazon stuff getting in 2 days
Hi Larry,
Thank you for your review.
Tophatter has strict policies in place which require sellers to accurately represent their items. However, we understand that some items may not be as described and our team has been diligently working to improve seller performance and the overall buyer experience. To help us achieve our goal of ridding the auction of misleading products buyers have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
In terms of shipping on Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If your item is not delivered within this time, please contact us and we'd be happy to help further. See full details here: https://tinyurl.com/ybho8k6y. Thank you for being a valued member of the Tophatter community.
Kind Regards,
Felicia
This is one of the best sites to get yourself a gift or that special someone. It also is a onestop auction with the lowest hammer drop prices around! Love, love, love this site!
Hi Catherine,
Thank you for taking the time to write your review! We greatly appreciate your support.
I'm glad you're able to purchase gifts for those people that are most important to you, friends and family members. We look forward to continuing to provide a variety of products at bargain prices.
Kind Regards,
Felicia
The 90 second auction is a fun experience which is affordable and a quick way to buy things you want or need.
Hi Charlene,
Thank you for writing your review.
I'm so happy to hear you're having a fun experience using Tophatter. We look forward to continuing to provide a fun place for you to shop.
Happy Bidding,
Felicia
Getting some really nice stuff at really good prices and some things dont take as long to ship as posted
Hi Brian,
Thank you for your review.
I'm glad to hear you're happy with the items and prices found on Tophatter. We look forward to continuing to provide great items at bargain pricing.
Have a wonderful time shopping on Tophatter.
Kind Regards,
Felicia
I love all items I received from tophatter even though one item I really really wanted I didn't receive I guess it got lost in tranist
Hi Mary,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
I'm sorry to hear you haven't received one of your items.
On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If your item is not delivered within this time, please contact us and we'd be happy to help further. See full details here: https://tinyurl.com/ybho8k6y. Thank you
Kind Regards,
Felicia
It has been fun and rewarding nearly every thing is as discribed to me and do injoy the action
Will continue to visit TOPHATTER as time goes on and I have the money to play with My granddaughter also enjoys watching me bit
Hi Glenda,
Thank you for your review.
I'm glad to hear you're having a fulfilling time shopping on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
Always super fast shipping, good quality, real good price and a lot of fun bidding and scrolling... Love it
Hi Kathy,
Thank you for your review.
I’m elated to hear you’re having a great time shopping on Tophatter. We look forward to continuing to provide a fun auction platform with a variety of quality items.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Everything I got for the family and friends for the Christmas holiday was great and they loved their gifts. I even got myself/mom some things as well. Thus far there has been no issues with 99% of the items gotten and i'm still ordering. It's my go to spot when I need something from household to my car. Great site to be on. It's almost addictive.
Hi Diane,
Thank you for your review.
I’m so happy to hear you're able to find products you love for those most important to you, friends and family members. We look forward to continuing to provide a variety of quality products at bargain pricing.
Kind Regards,
Felicia
I've had more positive experiences with Tophatter than any other biding site. You don't have to pay for bids. Most of all, what I get is what's advertised and if there's a problem with what you received, no problem, just contact and return. Excellent...
Hi Lenora,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Fun to look at all the products. Fun to bid, even when I do not win. Lots of interesting choices. Look forward to seeing what new products appear daily.
Hi Helen,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Great quality and fast delivery! And, its so much fun to bid! The item was exactly what they said it would be.
Hi Heather,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
Tophatter is a great way to get top quality items without the aggregation of having to bid 4 - 5 days like ebay. Its so much fun. Hust be careful. Try to review the item being bid so yoy get hat you expect. I highly recommend Tophatter!
Hi Deborah,
Thank you for your review.
It is fantastic to hear you're pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
I HAVE NO ISSUES WITH Tophatters. Excellent service, courteous service department, very easy to bid. An excellent site if you know what you are doing.
Hi Anil,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
Warm Regards,
Angelique
Easy to buy many items are very useful in my house thanks well buy more items in the future tools many thing are very
Hi Rafael,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
Kind Regards,
Felicia
TopHatter always has great products up for auction and the bidding is always free. Granted, you may be put off by some of the generic packaging, but the savings more than make up for not having some flashy carton to throw away. And if you ever need customer service, TopHatter's reps are the best in the business.
Hi George,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
I love this site, first time buyer and it was simple and easy to use I will come back to use it again got all i ordered before it was suppose to come love it
Hi Lydia,
Thank you for your review.
I’m elated to hear you’re having a great time shopping on Tophatter. We look forward to continuing to provide a fun auction platform with a variety of quality items.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
This site sure had me sold from the products I've ordered to the customer service. This is a no joke site and they back up everything they say. Their customer service agents are fast with answering questions and very informative. I would recommend Tophatter to all my friends wanting to but on online auctions
Hi Wendy,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
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Hi Charlotte,
Thank you for your review.
I'm glad to hear you're overall happy with your experience on Tophatter. We look forward to continuing to provide a variety of quality items you can bid on in a fun auction environment.
Kind Regards,
Felicia