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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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For the most part I've liked everything I've gotten from tophatter I got it my price and then pay every much for it and I like their products this is one of the best places for me to shop I have told my friends about a lot of work getting here too they like collectible railroad stocks
Hi Robert,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
I have had a few experiences of damaged goods from China, missing a stone on a ring, scratches on stones, item broken due to poor packaging and one bad description on an item that I ordered 3 of thinking it was a set, but only 1. Other than that the amount that I have purchased and received (mostly jewelry) have been a good experience.
Hi Nan,
Thank you for your review.
We surely want you to be pleased with every item you receive and I'm sorry to hear that hasn't always been the case.
We have a generous return policy; if for any reason you're not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. I recommend you reach out to our customer support team to help address any concerns with items you aren't satisfied with. Here is a link to reach out to that team here http://tinyurl.com/j8eo7hu
Kind Regards,
Angelique
Im happy with the products Ive purchased and the service I have received from Tophatter. So far everything has arrived on time and it in great condition.
I have a good time bidding on tophatter. TopHatter is there for you. If you have a problem they will take care of you. Go
TopHatter! ***** 5 STAR *****
Hi Michael,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
I love them $1 beds specially with free shipping lots of items I got for a buck free shipping you guys are the best thank you
Hi John,
Thank you for your review.
I’m glad you're happy with your purchases. It’s wonderful to hear you enjoy shopping on Tophatter.
Thank you for being a valued customer.
Have a great time shopping!
Kind Regards,
Angelique
Best, money saving app ever. The products ordered are just as you see and dont really take to long to be recieved.
Hi Jerry,
Thanks for your review.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Angelique
I love the prices and most products are just as it says yes I have had some bad but Tophatter instantly refunds you for the issues. I def. Recommend them
Hi Melinda,
Thank you for your review.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Angelique
Super fun, fast and friendly bidding site! Every 30 seconds something new is ending and starting, just about right for today's attention spans :)
Hi Christopher,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
Fun to play. Everything I have purchased has been excellent quailty! The prices are amazing. I have told all my friends this is the place to go for incredible bargains.
Hi Sandra,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Angelique
Have bought about 10 items from Tophatter and its been great. Each and every item has be of good quality, especially for the price that I paid
Hi David,
Thank you for your review.
I’m glad you're happy with your purchases. It’s wonderful to hear you enjoy shopping on Tophatter.
Thank you for being a valued customer.
Have a great time shopping!
Kind Regards,
Angelique
I like bidding on items. It's like getting prizes for playing games and the prizes are exactly what I want. Only had one issue with something saying it was received but didn't get it, other than that I like this place
Hi Angel,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
In terms of the item you haven't received, please reach out to our customer support team here http://tinyurl.com/j8eo7hu for help.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
I'm almost always satisfied with whay I but. Sometimes I don't pay close enough attention to size but that's my fault.
Hi Vada,
Thank you for your review!
I'm glad to hear you're satisfied with your purchases.
Have fun bidding on Tophatter.
Kind Regards,
Angelique
Love shopping here! I go on about twice a day to see what I can bid on its exciting. I always click on picture to see description cause some of the clothes might only be sold in one size. Overall I love this site.
Hi Brenda,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
For the few minutes that I have for Down time, I can relax with this site. I no longer turn the news on.
Hi GG,
Thank you for your review.
I'm glad to hear you enjoy shopping on Tophatter!
Have a wonderful time bidding.
Kind Regards,
Angelique
It has been a fun experience buying on Tophatter. The merchandise is actually better than I had anticipated.
Hi Michael,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Angelique
Some items did not work upon arrival and others stopped working shortly after not to mention false advertising by at least one seller.
Wonderful doing shopping with you always GREAT CUSTOMER SERVICE! If you don't shop now you won't experience the best!
Joanne,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
Love it! Love them they are the best and way better than Amazon as far as customer service and accessibility!
Hi Sheree,
Thank you for your review!
I'm elated to hear you love shopping on Tophatter and that our customer support team has left a positive impression.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
I have enjoyed using this sight... if a product takes too long to ship, they automatically refund you. Effortless. They stand behind their guarantee.
Hi Kimberly,
Thank you for your review!
It’s wonderful to hear you enjoy shopping on Tophatter.
Thank you for being a valued customer.
Have a great time shopping!
Kind Regards,
Angelique
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Hi Steve,
Thank you for your review.
It is fantastic to hear you're having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Angelique