Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopCV

TopCV

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
How would you rate TopCV?
grey stargrey stargrey stargrey stargrey star

TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

South Africa
1 review
1 helpful vote
Follow ewaldt j.
Unfollow ewaldt j.
Share Review
Report Review

CVNow
May 4, 2017

My experience has been very positive

My experience has been very positive and the end product was really good quality. Well worth the spend.

Date of experience: May 4, 2017
GB
1 review
6 helpful votes
Follow Emily D.
Unfollow Emily D.
Share Review
Report Review

I signed up for the full service costing £219 to re write my CV, cover letter and Linkedin profile. The first draft was full of errors and was not reflective of my work experience or job title. I responded to the company to that affect and they apologised and offered to rewrite it. The second draft was slightly more improved but still a long way off. I suspected it was either written by a robot or an American and I now see this company are HQ'd in New York.

I will be reporting them to the Financial Ombudsman and to Secs in the City - somebody clearly hasn't done their background checks!

DO NOT SIGN UP.

Date of experience: May 3, 2017
GB
1 review
0 helpful votes
Follow Gabriel P.
Unfollow Gabriel P.
Share Review
Report Review

I am really pleased with the service and speed in which my cv has been reviewed and updated. It really has had a major positive impact on my job search!

Date of experience: May 1, 2017
GB
1 review
3 helpful votes
Follow Joe G.
Unfollow Joe G.
Share Review
Report Review

AVOID
May 1, 2017

AVOID.
The free review of my CV was good and got me in. I have to say that the format they used for the first page of my CV is good and is what recruiters are looking for but... after that all downhill
The QUALITY of the writing is TERRIBLE. I believe it was either written by a machine or someone who did not spend enough time to understand the CV I sent them. Completely mixed up roles, projects and achievements.
Finally, by the end of this, I got the impression they just did not care.
Each draft was LATE and took 3 weeks to complete the entire exercise.
Like at said at the beginning, avoid this outfit at all costs. I gave them two stars for the format which I have built on myself.

Date of experience: May 1, 2017
GB
1 review
4 helpful votes
Follow site j.
Unfollow site j.
Share Review
Report Review

Save your money
April 29, 2017

Save your money buy a pre paid deal with unlimited minutes, then start calling companies and taking interviews! There is no trick, the employers want to see your interest and experience/skills. No magic formula on the internet. It goes like this bait, hook catch! Type of companies, they offer you free, then pay in advance, then bye bye money

Just call the employer and talk to him ask him questions, and call for an interview

Good luck

Date of experience: April 29, 2017
Jenna M. TopCV Rep
over a year old

We are sorry to hear that you did not have a positive experience! We'd like to resolve this as soon as possible. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will get back to your right away.

GB
1 review
0 helpful votes
Follow G B.
Unfollow G B.
Share Review
Report Review

Even though I was recommended based on a friends experience, I came into this relationship thinking I was going to be throwing my money away. After experiencing the back and forth with my writer over the course of the following week, my attitude slowly changed. No matter what question I was asking, he came back to me with thorough feedback, recommendations and an updated CV. I believe, from what I have as a final document, it was a worthwhile investment and I feel confident I am in a better position to market myself. Thanks A***!

Date of experience: April 29, 2017
GB
1 review
2 helpful votes
Follow Earle C.
Unfollow Earle C.
Share Review
Report Review

Not worth the cost
April 28, 2017

I was "approached" by this company who found my cv online and pretty much advised that what I had was not good enough to pass the vetting software used by prospective employers.
After a number of emails from them, I finally decided to give them an opportunity to put right all they had identified.
I went through the information exchange with their assigned author and eventually my first draft arrived which I returned requesting some changes.
The revised version came back to me pointing out the timeline for corrections and making the point that it was a fully editable document ( thought I paid them to do that).
I eventually decided to complete the editing myself as I was left with the undeniable feeling that the author was unfamiliar with the industry I was seeking employment in.
I cannot honestly say I think my cv layout has improved.
I have read the glowing reports so statistically maybe I am in the minority but currently no change on the volume of interested parties over my previous cv.

Date of experience: April 28, 2017
Jenna M. TopCV Rep
over a year old

Hi Earle, If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will respond and help get this situation taken care of!

GB
1 review
5 helpful votes
Follow Olaf G.
Unfollow Olaf G.
Share Review
Report Review

It was not even possible to get to the stage that they would re-write my CV.

My submitted Email with CV for review replied to promptly (within 2 days), but the Email seemed very generic and pre-written. Only few parts seemed to hit home and as if someone actually read my CV.

Still giving the company the benefit of the doubt, I sent an Email with my concerns, questions and wishes and my wife submitted her CV in the meantime for review.

Not only did the review my wife got read almost exactly (to the word) as mine, the Email which I sent was not replied to, but instead I received another generic Email asking if I "had the chance to look at the CV review yet".

All Emails (to me and my partner) were sent by the same person

Katie Warren
CVNow CV Expert
*******@cvnow.co.uk

Who seems to work 24/7. Decided to stay away!

Date of experience: April 27, 2017
Jenna M. TopCV Rep
over a year old

Hi Olaf, Thank you for making us aware of your concerns. Katie is one of our CV Experts and handles a lot of the customers who take our free CV critique. If you have any further questions, please do not hesitate to send us a direct message on our Facebook page and a customer support rep would be happy to discuss.

GB
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Share Review
Report Review

CV Done
April 24, 2017

Ordered CV Package from CVNow. Process was simplistic and dialogue with CV Writer was excellent. Would recommend.

Date of experience: April 23, 2017
AE
1 review
1 helpful vote
Follow Sean E.
Unfollow Sean E.
Share Review
Report Review

Excellent service.
April 23, 2017

I found CV now an excellent service provider that kept in contact me throughout the whole process. Good communication between myself and the CV writer to ensure my CV was at the standard I was looking to get.

Date of experience: April 23, 2017
BA
1 review
1 helpful vote
Follow Branimir G.
Unfollow Branimir G.
Share Review
Report Review

Professional and quality service.My CV looks totally different. Words and formatting they use is jut above and beyond. I will never again write CV on my own. I will let CVNow professionals to do it for me. Highly recommended to all. Worth every penny.

Date of experience: April 22, 2017
AE
1 review
5 helpful votes
Follow Mahmoud B.
Unfollow Mahmoud B.
Share Review
Report Review

Facing the same issue
April 21, 2017

They work with no responsibility. Im facing the same
I waste my money and my time. And they kept waiting for long while many was waiting my CV. They are a reason to loose job opportunities

Date of experience: April 21, 2017
Washington
1 review
1 helpful vote
Follow Natalie S.
Unfollow Natalie S.
Share Review
Report Review

I would definitely (and already have) recommend this service to anyone ready to look for work. The whole experience was awesome! Thank you Nancy!

Date of experience: April 18, 2017
Italy
1 review
3 helpful votes
Follow Alessandro G.
Unfollow Alessandro G.
Share Review
Report Review

Well with people like them you could win any war... Mess with the Best, Die like the Rest.

Thank you

Date of experience: April 16, 2017
Poland
1 review
6 helpful votes
Follow Donka A.
Unfollow Donka A.
Share Review
Report Review

Even one star is too much for this company.
- lack of ability to read someone CV and write the summary - my career was in Oil&Gas versur they wrote the summary about salesmedical products
- they delivered the results at the last possible day - I started working with them in last week February, till today I have not received the final version (April)
- although you got the initial feedback - you need to be focus on deliveries - delivered CV is without facts and figures

I strongly recommend NOT to use this service and your money!

Date of experience: April 13, 2017
Jenna M. TopCV Rep
over a year old

Hi Donka, Thank you for making us aware of the issues you faced with our services. We are committed to getting this sorted out! If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will get back to you right away. Thanks!

GB
1 review
1 helpful vote
Follow Kunali P.
Unfollow Kunali P.
Share Review
Report Review

Review
April 12, 2017

Corlena was great to work with.

She was really quick with her turnaround time and was also really realistic with her approach and also with setting my expectations.

I am truly grateful for the help she gave me

Date of experience: April 12, 2017
RU
1 review
1 helpful vote
Follow Maxim T.
Unfollow Maxim T.
Share Review
Report Review

Good result
April 7, 2017

I have beed advised t ouse CVnow service and decided to try. As result all my expectations were achieved. I

Date of experience: April 6, 2017
GB
1 review
0 helpful votes
Follow Paul W.
Unfollow Paul W.
Share Review
Report Review

Nicole B from CVNow was very good and quickly enhanced my CV through several iterations, liaising with me and seeking clarification and defining my goals. It has since been peer reviewed by financial crime professionals and the feed back has been 100% positive. It was an easy and painless process. I would recommend both Nicole and the company.

Date of experience: April 5, 2017
Germany
1 review
0 helpful votes
Follow Konstantin K.
Unfollow Konstantin K.
Share Review
Report Review

I want to express my gratitude all CVNow team members - Jonh Stanton, Steven H. Zoe G. - who supported me in the challenge of professioanl CV writing service. I have got a very professional approach to "rebuild" a stucture of my CV with a proper hihlighting my experience and skills.

Date of experience: April 1, 2017
GB
1 review
1 helpful vote
Follow Ian D.
Unfollow Ian D.
Share Review
Report Review

With the quick response to my order I was provided with an excellent CV which has already given positive results.

Date of experience: March 31, 2017