TopCVReviews 2,421

I purchased a package last week for my CV to be remodelled and updated and 2 cover letters to be wrote. I gave my writer extensive material concerning myself. However upon receiving the first draft, to state I am not pleased was an understatement.

The CV was comprehensively full of errors, as stated:

· Glaringly poor grammar across the whole first draft
· Key months missed from past employment
· Key information missed (grades from education, skills, jobs etc)
· The CV expanded to 4 pages, it should be no more than 2 (industry standard)
· A sense that most the material has been copied and pasted with minor updates in terminology
· Creativity has been abolished, the opposite of what I asked for and advertised as something they can do
· Areas of expertise section is copied and pasted from material I learnt at University, has no relation to jobs Im pursing and I never suggest they were my expertise, I clearly stated what my skills were in the brief. Moreover skills have been added which I didn't have!

Fundamentally both the CV and cover letter have been rushed, not grammar checked and my brief has not been listened too. Additionally I didnt hear anything from the writer for several days until I emailed asking when I would be receiving the update, which was sent a few hours later. Moreover the cover letter is reminiscent of the cover letters I have provided.

I was expecting an incredible professional service for the money Ive paid along with great communication however neither of these have been met, with it somewhat feeling like no professional has performed to the task in hand. They REFUSE to refund me, even though by law they have to due to not abiding by there professional contract.

Ive over 16 years of work experience and communication is key, along with listening to what the client needs, these havent been met sadly.

Please I beg of all you considering to purchase the service from this site, go to your local career adviser, as they are practitioners over this sham. Don't make the same mistake I made!

CV Now make claims they can not or will not back up with hard evidence.

Having paid for an Executive CV, Cover Letter, Post Interview Thank You Letter and enhanced LinkedIn Profile I received error strewn, grammatically incorrect attempts at documents which contained blatant lies about my career history. The rest was nothing but poorly judged, on their part, cut and paste sections of my own efforts.

On asking for a refund they offered 50% or for another of their top 10% of their network writers to look at it.

I was understandably hesitant based on the dross I'd received, so I requested disclosure of the new writer's credentials as proof they were competent. I was refused any information.

Their mis-advertising has been reported to the appropriate authorities.

If you want a decent service and quality products, my advice is to use a different company! Do not use CV Now!

This was something I put into abeyance for a number of reasons. The main ones being business, laziness and borderline incompetence especially with regard to the edits. I didn't wish to let go of that surgery I did 12 years ago! Nicole B. Was a highly competent professional who cut through the noise and delivered several quality edits of my original fairly decent material and it all made for an efficient and interactive not to mention pleasant exchange of information. In short if you wish to showcase your skills in a professional manner engage these fine folks. It's worth it and will pay immediate dividends.

Terrible service. I waited over a week for the first draft which wasn't the best, I responded that day with feedback had to wait three days for the 2nd draft. Before I had time to review it I had an email saying I had run out of time to make any further changes.

My complaints only resulted in contradictory comments ranging for an offer of a partial refund to sorry can't help, all of which came across as not caring and quoting T&C

The worst experience from a company I have ever had.

UPDATE
I have contacted the company as requested below, however their attitude is still the same and my original review stands.

Firstly, I would like to congratulate CVNOW by the CV rewriting.
The relevant information was catched up and my professional profile was presented with excellence, these both topics I was hardly trying to demonstrate to recruiters by myself.
I am very satisfied about my new CV, exactly as promised.
Everything was accurately captured what I was requesting.
Now, my CV is a feasible one!

I held the opinion that my CV, written by myself was quite acceptable.
After CVNow and Nicole B went to work on it, I was astonished with the final result, which was achieved with only a single revision.
I consider the service I opted for to be good value, and the personal writer really does add that special touch and relationship.
An excellent result, if you are considering a rewrite, I urge you to have this done professionally by CVNow.
Thank you.

Hi Reviewers,

Before to decide on applying for CV Now Service, i went through the review here and saw most of the negative and positive feedback.

All what i can say about my experience, which is now 1 week old!

Since 1st Mar 2017 till now not receive my 1st Draft!
So i start to getting worry and believe more on the the Negative reviews which seems to be true and the money i pay may go for nothing! Will keep you update in the coming period of my case...

I was struggling with the lenght of my CV as it was 4 pages long and I felt that every single information should be in. Nicole was able to summarize the whole content and to help me put the right pieces in the right place. In 4 days time, we managed to prepare a 2-page CV that really makes sense! I especially recommend this service to non-native English speakers because they help you put words on things that you are unable to summarize in English. I spent some time describing what I actually wanted to say and each time, Nicole managed to summarize that in some few words! Really amazing!