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TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.
The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.
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Its nice work on my cv, now looking more professional. Looking for good opportunity. First class service and feedback also good.
First class service and delivery. Updated my cv and linkedin accounts on time taking ac$#*! of my past career and future aspirations excellent thank-you
Almost 100% satisfied after a lot of changes and long delays with getting in contact only time will tell how satisfied I am would have been nice to speak in person to company other wise not bad
Almost 100% satisfied. I suggested several times to do some changes to my personal writer. He did not do it the first time and I had to remind him later. So it took me time and more effort to get what I wanted.
A part of that, everything is fine. If it had not been for that, I have given 5 start rate.
Awful experience. The writer did not review his/her own work before sending me my first out of the three edits. The grammar was appalling, while the sentences made no sense. They had clearly used a template, while leaving parts of the template in the edit they sent me. For example it said i worked as an Account Director for a company in the USA when i am a Project Manager in the UK. When contacting them they responded really quickly however their resolution was to give me a discount on further edits as it was out of their 7 day review period.
I suggest to be avoided!
Hi Nikos, Thank you for reaching out and letting us know about these issues. We want to assure you we'll get this resolved. If you could please send us a direct message either here or on our Facebook page, a customer support rep will be happy to assist.
Honestly, one on my worst experience with resume companies. They took my old resume, tweaked it a bit and emailed it back to me with a very standard layout and design. Then they asked me to adjust as i see. When i complained about the design and layout they stated this is the best that suits me. I asked to change but no feedback. When I escalated they assigned another writer who sent me a resume for another name (client) and mixed content of mine and the client. When I enrolled, they said payment on 3 installments and suddenly they charged me the full amount. They refused to refund and when I asked about the 60 days interview guarantee received no feedback. I think I will let go and not sure I can complain to my credit card company. I have 17 years of experience and choose the best package and received the worst
Hi TJ, Thank you for reaching out. We want you to know we'll get this resolved! If you could please send us a direct message either here or on our Facebook page, a customer support rep would be happy to assist.
Very poor quality outcome. Spelling mistakes, grammatical errors, no insight or understanding of my industry. I have shared the CV with colleagues who agree that it is unusable. Definitely would not recommend this service to anyone at any stage of their career. Total waste of my money - embarrassed that I fell for this scam.
Hi David, We are very sorry to hear that you're not satisfied with your experience and we want to assure you we're committed to fixing this as soon as possible. In addition, we take all feedback seriously and we can assure you that we are not a scam. If you could please send us a direct message here or on our Facebook page with your full name and email address, a customer support rep will assist ASAP.
Cvnow were friendly, professional and very quick in answering any questions I had regarding my C.V.
Within 10 minutes of me advertising my new C.V. I had employers emailing me to see if I was available for work. Couldnt ask for more.
First draft could have been better
Final draft is too wordy!
Had to deal with several writers as well
Hi Maher, We're sorry to hear you're not fully satisfied and want to assure you we'll get this resolved. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will be happy to assist.
After paying a lot of money for my CV to be 'professionally' reviewed I failed to get what I expected and the whole experience was stressfull, draining and highly dissapointing. Although I understood this was a collaborative process I was shocked and astounded with the poor grammar and the terminology was very US centric. I actually thought that one if the writers allocated to me was based in the United States, but I was later informed this was not the case. It was alleged that the writers had a working knowledge of my area of work and this was simply not the case! There appears to be a need to urgently review the allocation process to ensure the 'most suitable and best match'. First and foremost however, in my opinion there is a need to ensure that the people they employ can construct sentences and spell properly. My drafts were full of errors and I had to spend a considerable amount of time providing detailed feedback and explanation regarding the amendments needed. Despite the very lengthy and comprehensive feedback I gave this was not reflected in the drafts I received. There did not seem to be much attention to detail. I simply had no energy left in the end and I 'pulled the plug'. What a waste of my time and my money. I do not recommend or endorse CVNow.
Hi M G, We appreciate you reaching out and letting us know of these issues. We want to assure you that we're committed to getting this taken care of! If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will respond right away.
The overall service was excellent. "Kyle", the expert reviewer did a great job. My only observation is that, in my case, I was very clear about what I wanted the outcome of my C. V to look like, and was very forthcoming in providing details that helped the reviewer. In other words, I think my dialogue with the"Kyle" played a significant role in making my c. V outstanding.
Moreover, I paid for the highest offer they had!
A personal service after all a CV is all about me. The team gave a very good critique of my existing CV and addressed all the pitfalls. It made me more marketable and relevant to the workplace, just what I need as a self-employed professional. In a day of time precious recruitment, this is a worthwhile investment. The questionnaires to get to know me and understand my requirements were quick and easy. My motto is if you're thinking it then you're doing it. Sign up today!
CV now team really transfromed my cv without even exagerating over my qualifications. Also, they managed to give me a really good impression on what a cover letter should be include. They included my comments and send me e-mail giving me extra explanations. I highly recommend it!
Had the worst ever experience with CVNow.
Super slow in replying- apparently my CV should've been ready post 2 rounds of amends by the 7th of June, and I haven't even received my draft after sharing my first round of feedback.
Haven't ever been this disappointed! What a waste of money!
Hi Anjali, We are very sorry to hear that and committed to making it right! I'd like to connect you with customer support right away. If you could provide your full name and email in a direct message on our Facebook page or here, we'll get you connected.
Exceptional Service. First class assistance provided throughout. I would strongly recommend using this service. Please give it a go!
If you have been disappointed, please do keep communicating as they will put it right!
The site it decent and easy to use. The staff facilitate you through the process and assign you your very own reviewer who will get in touch with you about the documents you wish for them to sort for you. I haven't been plucked yet from Reed but I will let you know of any successes that come my way.
Good luck!
I too had a good first free review, I stupidly paid for a 'professional cv' it was awful. I asked for a rewrite and I am still waiting. I asked for this within the review period they stipulated and now they are trying to say the review period has ended. In there communications to me they state they provide a CV acceptable to the current industry standards. I have asked them forward me evidence of these industry standards and they have not replied. I am taking matters further but I just wanted to warn others.
Hi Alison, We're sorry to hear that you have not been satisfied with our services and we want to assure you we'll get this taken care of. If you could please send us a private message here or on our Facebook page with your full name and email address, customer support will respond right away.
I have recently had my cv. Reviewed & re-written by cv Now & I have forwarded it to several employment agencies & the response so far is promising.
I would definitely recommend cv Now.
Cvnow gives the impression that they are a very experienced CV-writing and HR-related company. Should one want a high-quality service, one should better choose the upper-end offer of the three price quotes Cvnow advertises.
Answer: They're a scam - and they'll all rot in hell. I hope our responses here save some other poor souls their hard earned cash. Absolutely appalling service - they're bullies and extortionists at best. A bunch of cheap crooks who cost us our hard earned cash!
Answer: Hi Elena, Great question! Our resume writing process is collaborative between the writer and the client. We use your old resume as a primary source of information, but you will also be able to provide additional details via our questionnaire and in communication with your writer. It's as simple as that! Please let us know if there are any other questions you have. Thanks!
Answer: Don't believe them Tracy! It took them 2 weeks to finally send me something, and it was basically what I had sent them. I complained and they gave my CV to someone else -- with NO rush put on it of course, and 3 weeks later I'm still without my professional CV that is supposed to come with Satisfaction Guaranteed. Only problem is they don't know what that means!
Answer: Easier to ignore an email.
Answer: Hi Phoebe, Great question. In total the process typically takes one to two weeks to get your perfect CV. For more information on our services, please visit: https://www.topcv.co.uk/faq


Thanks for letting us know, Louise. If there's anything else you'd like to discuss please feel free to send us a direct message on our Facebook page and a customer support rep will respond right away.