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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Italy
2 reviews
1 helpful vote
Follow Patrizia R.
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Top quality service
July 15, 2017

CVnow has assisted me brilliantly. This is a top quality service. I warmly suggest anyone to have their CV chequed, especially those whose mothertongue is not Eglish.

Date of experience: July 14, 2017
GB
1 review
5 helpful votes
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Disappointing
July 13, 2017

I was quite disappointed with the final outcome after waiting for the drafts to arrive forever. Interestingly, i uploaded the final CV draft on CVNow's automated software and the results were that 76% chance of my CV getting rejected. I asked them to call me to understand my requirements they simply chose to ignore.

Only thing i liked was the cover letter they made.

Date of experience: July 13, 2017
Jenna M. TopCV Rep
over a year old

Hi there, we take all allegations such as these very seriously and want to assure you we are not a scam. Furthermore, customer support has let me know that this situation has been resolved!

GB
1 review
0 helpful votes
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Excellent service
July 13, 2017

I found CVNow to be responsive, professional and I am very pleased with the outcome. I was allocated a CV writer who understood my profession and was willing and able to respond to changes I had to first draft. A very positive and stress free process

Date of experience: July 13, 2017
GB
1 review
0 helpful votes
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Antreas
July 12, 2017

I was very satisfied and would definitely recommend. Professional and fast on the reviews.the price could be better I believe but it's really helpful

Date of experience: July 11, 2017
Australia
1 review
0 helpful votes
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Job Seeker
July 8, 2017

I found CVNow on an internet search. Great service, very professional and fast turn around. Would use them again. High recommend.

Date of experience: July 7, 2017
GB
1 review
1 helpful vote
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A bit apprehensive at the start, but after the first draft my mind was at ease, I found CVnow fantastic to work with, my personal circumstances were complicated and CV now were very understanding and didn't put me under any pressure.

The finished product was exactly what I was after and I feel exactly what employees are after, in today's world things like CV must be very word and role specific, I believe they achieved this.

I fully recommend them and money well spent.

A+++++++++

Kevin

Date of experience: July 7, 2017
GB
1 review
1 helpful vote
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Excellent
July 7, 2017

The service was amazing, my CV looks better than ever, and since I started submitting the new CV I've been having more feedback from employers.

Date of experience: July 7, 2017
GB
1 review
0 helpful votes
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Very professional service. The writer was helpful and the interaction was easy and informative. The end product was worth the money and has made my career profile more noticeable.

Date of experience: July 6, 2017
GB
1 review
0 helpful votes
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The experience was a good one in terms of service. I felt that the CV was very different in style than I had expected but I was excited to use it for my job hunt. Unfortunately I haven't had any feedback at all from any prospective employers. This may be that it clearly sets out why I don't need the criteria for any roles but I have a feeling it's now a little unfocused so am considering next steps.

Date of experience: July 5, 2017
Jenna M. TopCV Rep
over a year old

Hi Debra, We're sorry to hear that you are not getting the results you expected. It is still early in your job search so we encourage you to remain positive. Customer support let me know that they reached out with a few tips, but if you'd like to continue the discussion, please feel free to send us a direct message on our Facebook page.

Kuwait
1 review
0 helpful votes
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Excellent!
July 6, 2017

CV now did a great job to my CV. The team is so skilled and on time. They care much about their customers. I recommend it for you.

Date of experience: July 5, 2017
GB
1 review
0 helpful votes
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So Professional
July 6, 2017

Extremely professional. A strong and solid Cv written with very limited information. Writer was very good with communication. Would and have recommended to many friends and family. Will use again in the future. Worth every penny!

Date of experience: July 5, 2017
GB
1 review
0 helpful votes
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Excellent service!
July 6, 2017

The service was great. The CV was perfected on the 2nd draft my skills were worded in such a professional way. Totally happy with the communication and turn around for amendments. Thankyou! I have full faith that this CV will lead me to the right job for me!

Date of experience: July 5, 2017
Greece
1 review
4 helpful votes
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I was at first impressed with their CV Review and decided to proceed with a CV Written by a Professional. I beleive that this company is ok if you are a student that wants to build a CV for a first job... nothing more. If you are planning a mid-seniority or Director level, then AVOID! They do not understand your needs/skills and did not even come back with a revision. What a waste!

Date of experience: July 4, 2017
Jenna M. TopCV Rep
over a year old

Hi Alexander, We appreciate you reaching out and want to assure you we'll sort this out. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will help out right away.

GB
1 review
0 helpful votes
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My experience with CVNow was nothing short of great. They were quick, professional and elevated my CV to where I wanted it to be. They polished my words without losing a sense of my personality, which I really appreciated.

Date of experience: June 29, 2017
GB
1 review
0 helpful votes
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After a couple of revisions an excellent, concise and highly professional CV was delivered, great insight and end result thank you CV Now

Date of experience: June 27, 2017
GB
1 review
0 helpful votes
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Made a few changes to the format which I knew were overdue and removed some older information out of date. Overall happy with the final look.

Date of experience: June 27, 2017
Malaysia
1 review
1 helpful vote
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Trimmed my CV to 2 pages and condense my experience. I found it a little expensive I have not updated my CV in 20 years Hoping it will help for new job opportunities.

Date of experience: June 22, 2017
Malaysia
1 review
0 helpful votes
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Very professional and easy to work with, listen to ones point of view and act accordingly. My cv now looks much more professional and key points are highlighted.

Date of experience: June 21, 2017
GB
1 review
1 helpful vote
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I used the free CVNow review service and was pleased with the feedback I received on my cv which had been professionally written in 2015. I then used the CVNow cv writing service and was delighted with the new cv they wrote which was more dynamically presented in terms of layout and also content, and much more up to date for the 2017 job market. Their communication was first class, I was able to provide lots of career evidence for them to use in the rewrite, and received all submissions from CVNow back exactly when they said they would. I would recommend this service highly to anybody looking to re-present their cv in a dynamic and impactful manner, as of course, the job market is highly competitive and anything for me which makes your cv stand out better than the next person is vitally important.

Date of experience: June 20, 2017
Texas
1 review
3 helpful votes
Follow Mutha R.
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A CV wont be written, instead CVNow tries to force themself to edit an existing CV that the payer provides, and splits it back at the payer no questions asked.

What is left is a bloated CV, from an editor who does not ask about parts of the CV they do not understand, with no professional feedback from those experienced in the field, all the while the payer is left with no education, feedback, insight, or material when it comes to what appeals to the hiring managers in the field the payer is looking to get hired in.

The "completion" process does not involve:
1) The satisfaction the payer receives regarding the quantity or quality of who invites the payer for an interview
2) The satisfaction of an industry expert is with the CV

Rather,
It is until the ignorant payer stops stops asking for edits or rewrites that the process is complete.

Give to charity instead

Date of experience: June 18, 2017
Jenna M. TopCV Rep
over a year old

Hi Mutha, We're very sorry to hear that your experience was not what you hoped for and are committed to fixing it. If you could please send us a direct message either here or on our Facebook page with your full name and email address, a customer support rep will assist.