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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Poland
1 review
0 helpful votes
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Good experience
October 2, 2017

I've got an answer with in a couple of days. Feedback was very surprising. Check and you'll find out what I mean. Detailed description done by a human, not machine.

Date of experience: October 2, 2017
GB
1 review
0 helpful votes
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Having decided to change jobs and knowing I needed a tip top CV, I submitted my current CV to CV now for the free critique service. I was expecting g a few tips and pointers but instead got a very thorough and honest review of what needed improving for my CV to properly represent me.

From this excellent feedback I registered with CV now and their writer contacted me and we went through the process of several iterations of my CV until I was completely happy. When I suggested changes these were considered but if there was a reason that they believed the changes would not benefit the CV they were open and honest in explaining why.

All the promised time scales were kept to and I am extremely happy with the layout and content of my CV. The fact it is delivered in word which means you can use this template to update as your career changes is also very good and means the value from this investment will last as your career develops.

I have already recommended CV now to a close friend who will be using the service and have no problem in recommending them to anyone else.

Date of experience: September 29, 2017
Hungary
1 review
0 helpful votes
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I had a great experience with them, they created a perfect CV for me. I recommend to use their service.

Date of experience: September 27, 2017
Kuwait
1 review
1 helpful vote
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Sameh_Hashem_CV
September 27, 2017

** Highlight errors in particular and more.
** I was expected to give correction to words and sentences.

Date of experience: September 27, 2017
Italy
1 review
0 helpful votes
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Useful advices
September 27, 2017

I have received useful suggestions and advices how to update and change my CV.
Also true, working in a special sector (casinos), I would not apply all changes suggested, our sector is a little different to the others...

Date of experience: September 27, 2017
GB
1 review
1 helpful vote
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CV Library
September 27, 2017

I used CV Library to write my CV professionally. I was linked up with a writer who specialises in my field which was very handy. We exchanged email and she asked a few question to help her understand what I was looking for. My CV was then written and sent back to me within a week. I made a few comments and the writer incorporated these changes. My CV was completed in less than two weeks and I was fully satisfied with the results. I highly recommend CV Library.

Date of experience: September 27, 2017
Sweden
1 review
0 helpful votes
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I paid to have my cv written by professionals and received a well written cv that looks very professional and serious, written in such way that it will target those jobs I wanted to them to target. So they did a very good job and I received definitely what I paid for

Date of experience: September 26, 2017
GB
1 review
0 helpful votes
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Very pleased
September 27, 2017

I had a great experience - very quick turnaround every time I sent feedback and really happy with the end result.

When I provided feedback it was clear that this was taken into consideration on the next draft. Really pleased I chose this company!

Date of experience: September 26, 2017
GB
1 review
0 helpful votes
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I received constructive criticism, both valid and useful with regards to my CV. Extremely helpful and pin pointed my faults and highlighted my positives.
Fast response time and consistent help which led to an overall improved CV.

Date of experience: September 25, 2017
GB
1 review
0 helpful votes
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Really Impressed.
September 23, 2017

Really good feedback, and the C. V and cover letter which I sent to get reworked came back sounding and looking more professional than anything I could have achieved by myself.

Date of experience: September 22, 2017
Andrew C.
France
1 review
1 helpful vote
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Good Advice for Free
September 23, 2017

I received a free evaluation for my CV. Cannot tell if the advice received was either written by a human or by an AI or by a combination of both, however, the advice was really helpful.

Date of experience: September 22, 2017
Sweden
1 review
0 helpful votes
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Motivative
September 22, 2017

I really Liked it And Im going to adjust my CV as advised.
Professional advices are always a benefit.
Thanks a lot

Date of experience: September 22, 2017
GB
1 review
7 helpful votes
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Whilst applying for jobs on secsinthecity I was offered a free review of my CV by Katie Warren (having read other reviews I've now realised this is an automated service). I got sucked in by the initial review and forked out £149 for the premium service. The questionnaire I was sent gave a good first impression and I completed this with lots of detail. Yesterday I received my first draft from Gregory K - an expert writer from CV Now (allegedly) and I was simply astonished at the terrible quality of the first draft. It has left me with no confidence that the 2nd or 3rd draft will be any better. I wish I had read these reviews prior to parting with my money this site is a SCAM and I would urge you all to AVOID at all costs!
From reviewing my first draft its obvious that CV Nows writer had NOT read the questionnaire that I completed for their company, they did not read the CV and personal statement I sent them. The entire draft sounds as though its for someone else and I feel it encourages fabrication of your skills - this entire experience has been horrendous and Im left with a terrible CV and £149 out of pocket!
REFUND PLEASE you can keep your expert TEMPLATE CVS!

Date of experience: September 21, 2017
Jenna M. TopCV Rep
over a year old

Hi Jas,

There are two parts to our free CV critique. The first part is reviewed by real CV reviewers, and are individual recommendations. The second part is the Applicant Tracking System (ATS), which is automated just like all the ATS out there. It is there to mimic what recruiters and hiring managers would see.

Our pool of writers are international, from both the U.S. and U. K., and we do not use templates for the CVs. The CV writing process requires collaboration and revisions, and our Expert writers are always working hard to revise the CV to fit your expectation as well as the industry standards. Just like any other writing projects, it takes a few drafts to perfect. If you are unhappy with your current writer, please don't hesitate to reach out to [email protected] for help.

Australia
1 review
0 helpful votes
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I was impressed with the CV and the Cover Letter. I understand now why I need to have my CV revamped.
The assigned writer did well with both the CV and Cover Letter.
However, I could not give it a 5 STAR as the LinkedIn input had somehow disappoint me as I expected more. I agreed to pay additional GBP75 for it but could have save that amount as I could simply update my profile to align with new CV.
Overall, it was a decent service.

Date of experience: September 20, 2017
SY
1 review
1 helpful vote
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The idea that there someone
September 20, 2017

The idea that there someone else form 3rd view that get look for your CV and give you feedback about it it's something so great and helpful in way you can't imaging. I like the idea of company and the way they can help people really to present there self in right way in front peopel to getting your dream job.

Date of experience: September 19, 2017
Croatia
1 review
0 helpful votes
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Very helpful and concise. Recommended for all jobseekers and everybody who wants their CV polished to reflect their excellence.

Date of experience: September 19, 2017
NL
1 review
1 helpful vote
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Great service
September 20, 2017

I absolutely recommend the services of CV now. Friendly people, really quick response. I received a great CV and the perfect cover letter.

Date of experience: September 19, 2017
Saudi Arabia
1 review
0 helpful votes
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Good
September 20, 2017

Please try it. I love it. I hope I van improve my cv. Because I got a key point from them. I will tell my friends about it

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Would recommend
September 16, 2017

Awesome 5* service, very honest review of my CV which made me want to pay for the service. I was very happy with what I received back and didn't even need to get it redrafted as I was happy the first time round.

Date of experience: September 15, 2017
GB
1 review
6 helpful votes
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Terrible service. I submitted my CV for a review and the feedback I originally got was really good, very detailed and made a lot of sense. I was under the impression the same person who reviewed my CV would help write my new one but this turned out not to be the case.

On the back of the review I paid £130 for the CV and cover letter package. From the moment I paid I got the impression that the service wouldn't be UK based as the forms only had the option for a zip code and American address.

The CV I received was cut down hugely, there was no great detail, no real explanation for the changes made and the formatting was embarrassing. It was full of grammatical errors, reads very poorly and looks as if it has been written by someone who's first language isn't english. When I questioned the draft CV I'd received, the response was I got was terrible and again the emails I received read as if the writer didn't speak english as their first language.

I was initially sent an email with no attachments telling me things had been re-organised before receiving a second email that asked me what changes I would make. I thought the point of this service was that a professional CV writer would make recommendations and tell me what they think?

Some of the content of my new CV seemed to be fabricated and based only on the job adverts I was interested in which I had shared with the writer.

Overall I think it was very poor. I haven't uploaded my CV to any job sites as it's embarrassing. I definitely wouldn't recommend CV Now and if there's anyway of getting my money back I would greatly appreciate it although apparently 'all sales are final'.

Date of experience: September 15, 2017
Jenna M. TopCV Rep
over a year old

Hi Carl, We want to get this resolved as soon possible! To do so, we'll need your full name and email address. If you could please provide this info in a direct message here or on our Facebook page, a customer care rep will help out right away.