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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow Walid A.
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My CV update
October 17, 2022

I am satisfied with the work done to update my CV and modernised it to reflect my knowledge and experience in a smart way.
Emilee did great work in understanding my strengths and my future needs of the CV, so she restructure in excellent way
Thank you

Date of experience: October 17, 2022
Libya
1 review
0 helpful votes
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Aided
October 9, 2022

Professional help, I appreciate the time they spent assessing my resume.
It was very helpful.
Many thanks.

Date of experience: October 8, 2022
Mauritius
1 review
0 helpful votes
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Excellent service along with a great CV
September 30, 2022

I started getting noticed via my job applications and on LinkedIn. I got a new opportunity within the next 6 months following the updates of my CV and LinkedIn profile. The reviewer and consultant were both professionals and delivered the expected output.

Date of experience: September 29, 2022
GB
1 review
0 helpful votes
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Satisfy
September 7, 2022

I worked with Eric Z. He is prompt, very professional. He listens to all the adjustments you want and when you ask for his opinion he is willing to share his thoughts. His work is very distinct. I actually uploaded my Cv on a CV verification site and it scored almost a 100%.

I will recommend TopCV and Eric z again and
Again.

Thanks Eric. My CV is now attention demanding and rich.

Date of experience: September 7, 2022
Saudi Arabia
1 review
0 helpful votes
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CV refresh
September 7, 2022

Got some good tips on how to keep CV crisp for recruiters

Date of experience: September 6, 2022
India
1 review
1 helpful vote
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After the payment no response
September 3, 2022

I have contacted the mail id *******@topcv.co.uk, no response. Please be careful they taken 129 GBP, no reply no response.

Date of experience: August 4, 2022
AE
1 review
0 helpful votes
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Horrible Service!
September 2, 2022

Their CV did not work for me at all.
It has been almost three months now and I've been applying to numerous jobs online on various platforms but to no avail.
I have applied to almost more than 300 openings locally as well as other international locations but forget even getting a call for an interview, I have been flooded by emails with replies saying that unfortunately they have not shortlisted me for the post advertised by them.
Some of my friends who saw my CV said they wouldn't read my CV because it's too long, it is not formatted right, it doesn't look professional and it does not have an appealing layout.
In addition, it does not even show jobs related to my profession in the job alerts. Most of the time it ends up showing jobs in marketing whereas I am working in a creative department.
The CV of a colleague who designed the CV himself on his own having similar profile as mine easily fetched a job when he wanted to switch over.
And last but not the least, they NEVER RESPOND IN TIME.
I would recommend go ahead and design your CV yourself. Who knows yourself better than you? Instead of wasting your precious time and money running after an unprofessional bunch of people, go ahead and craft your own CV.

Date of experience: August 3, 2022
Pakistan
1 review
0 helpful votes
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Wonderful and Helpful Service.
July 27, 2022

Nice experience, totally satisfied with their service.

Date of experience: July 27, 2022
GB
1 review
2 helpful votes
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Absolutely awful - do not use
August 22, 2022

Do not use TopCV. They give you the best writer for the review and then don't deliver - did not even read their own review when creating my CV. Did not read my supporting documents and they won't speak to you on the phone. Even basic grammar was wrong. I requested a refund and now can't get hold of them.

Date of experience: July 22, 2022
Mozambique
1 review
0 helpful votes
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Good Work!
July 21, 2022

I was impressed with the dynamics of work, my CV was ready in a few days. I worked with a great professional, they are always willing and available to help with any problem you may have.
Now I'm looking for a job!

Date of experience: July 20, 2022
GB
1 review
0 helpful votes
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Do NOT use this company
August 18, 2022

Do not use this company. The versions of my CV and Covering letter they sent me all looked like they had been put together using a BOT and not an actual person. Despite my providing feedback several times (including asking them to correct job titles that had been added for roles that I had clearly not had), I was consistently sent documents that I would have been ashamed to send out. I recognise that it is difficult to put together a CV for someone you don't know, but given the cost, I would have expected at least documents that flowed grammatically, and that had vague suitability to my career aspirations. I was refused a refund despite it being clear that their service had been abysmal and that the documents provided were unusable. This is a complete waste of time service. I think their "positive" reviews are fake.

Date of experience: July 19, 2022
South Africa
1 review
0 helpful votes
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Best
July 8, 2022

I got to see where i was lacking on writing my CV
And I'm about to change my CV and try to do as CV member told me.

Date of experience: July 8, 2022
AE
1 review
0 helpful votes
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I had a very bad experience. They don't provide what they promised.
They have several packages with different discount. But they remove services as well. So you think you got the same good package with discount but NO.

They promised to have cv rewrite after 60 days if you didn't get a job.
I didn't got any interview after 90 days. They almost didn't do any notice changes in the cv.
I have 15+ years of experience.

Total waist of time and money for such expensive service.

Date of experience: July 2, 2022
Gibraltar
2 reviews
0 helpful votes
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The advice was ace and very constructive pity i was unable to purchase the package. Some of these packages should be offered for free especially to people with unemployment and under working age discrimination.

Date of experience: June 27, 2022
Ireland
1 review
0 helpful votes
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Very Satisfied
June 23, 2022

The service was prompt and professional.

I am happy with the final outcome. However, i did not get confirmation on how the final CV ranks on the automated tracking system.

I would have loved to get this confirmation.

Date of experience: June 22, 2022
South Africa
1 review
0 helpful votes
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CV Draft of Johannes Joubert
June 22, 2022

The whole experience is very user and interactive friendly. However I feel that a personal call on day one to clearly state the Clients expectations and requirements will greatly enhance the whole process

Date of experience: June 22, 2022
South Africa
1 review
0 helpful votes
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Excellent Service
June 21, 2022

Timothy delivered a exceptional Cv and he always kept to his commitments.
I was overly surprised and delighted as Timothy worked over weekends and delivered exceptional work.

Date of experience: June 21, 2022
AE
1 review
0 helpful votes
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Epic Service
June 10, 2022

Stared Getting Calls for interviews on the spot after a couple of days. Recommended Service.

Date of experience: June 10, 2022
Ohio
1 review
0 helpful votes
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I paid for them to write a German specific CV for me and they provided me with an unformatted, non-German, piece of garbage. I told them it the format was incorrect and that they missed half of my requests and experience, and they refused to update it, correct it or even use the proper job title I requested!

When I printed it out, it was full of extra underlines and bullets, my picture was gone, and they essentially just used my current resume, which is not in CV format. The writer made a resume the way he wanted - not a CV the way the client requested.

I have complained to customer service and the writer and have not heard back. I want my money back. I cannot use what they gave me; it's completely unusable and I told them so. I normally don't write reviews, but I am so disappointed.

Date of experience: June 7, 2022
Chris W. TopCV Rep
over a year old

Hello Erin, we sincerely regret any quality issues with your documents and want to make this right for you. Unfortunately, we cannot see your contact information via this online review. Please send us an email at [email protected], using the email address associated with your project. We would be happy to discuss your project in further detail. We look forward to hearing from you.

Belgium
1 review
0 helpful votes
Follow R P.
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The person who wrote my CV just took a generic template from google and adapted with the sentences I have provided to him in the questionnaire (even if the sentences were just examples to be improved by the suppossed "premium writer"). I was expecting him to properly write them and to provide some sense out of it, not just to copy-paste all sentences one after another. I can do that myself.

I paid 350 euros for a service that does not deliver anything closer to what it says it does. I'm speechless. Especially with the linkedin part. That was a total DISASTER. It was literally a copy paste from the CV! Making no sense, looking so poor. The service is sold as "reqriting your profil" He did not even looked at my profile! He just took sentences from the CV and added some useless connectors in between. This is a joke.

I demanded a reimbursement of at least that part which was 160€ because of course I can copy paste my CV without spending that much money. No answer from customer service.

I have hired another company and they are surprised by the poor job done. I am quite speechless.

Date of experience: June 3, 2022