Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.
The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I used the free service and came away with loads of valuable tips and tricks. I have had many people offer advice on my cv and to be honest Topcv.co.uk was the best. The look pf my cv was "uneven" something I can change. The use of language was passive my tasks showed a was a do-er rather than an "acheiver". Honestly it makes you see your cv in a really objective way. They put your cv through recruitment software (Applicant Tracking System i think it is called) used by Employers which scans it for buzz words etc and is used to filter out applicants from the recruitment process. I had been told about this few years ago but this service utilises it for you. Pretty cool. So I have the knowledge of whats needed to get my cv to stand out. All for free. If my attempts at fixing it fail it would be a service i would be happy to pay for.
Extremely happy with the CV which represents really well my skills, talents and achievements, steering and focusing on the desired career path. Easy and quick communication, strongly recommend it! Will use it again if needed.
Overview of my resume was excellent. Short and simple explanations for improvement, with samples attached. As CV has to "pass" HR manager first, it has to be easy for HR use. So good job! And thanks to Jenna!
I enjoyed viewing my CV from another point of view and I enjoyed the challenge to make it more appealing, my advisors advice was helpful but some comments I didn't fully understand.
Complete rip off. After 1.5 months service still not delivered and failure to deal with my formal complaint. A scam? Probably. Don't use this service unless you like giving your money away
SCAM ALERT! SCAM ALERT! SCAM ALERT!
TOPCV should be ashamed of themselves and should be reported to relevant authorities for being a scam.
They don't have a clue what they are doing. There are no expert CV writers involved.
They just formatted my CV to look different and took away all relevant details and added irrelevant ones which I have never done in my career. The writer had no idea what they were doing and it was clear they don't have any expertise in CV writing.
They share an ATS software outcome on your older CV and make you aware of the shortcomings so that you buy their package. I asked them to run the ATS on my new CV made by themselves. This ATS outcome of the new CV was far worse than the older CV's. It showed me to have 10 years less experience than I actually did. The ATS outcome from my older CV was far better and more relevant than the new one as far as my role, work experience, expertise was concerned. They actually made my CV absolutely worse than before.
I have emails to prove my claims.
I won't write any individual names because in all probability, considering the way they conduct business(if you can call it that), the names are fake too.
The new CV removed all relevant and useful details and just added few difficult to read sentences in English. That's all they did.
Stay away. TOPCV doesn't know what they are doing. They are a useless scamming company and cheats with fake claims.
We trust them to make our CV better to enhance our career prospects and pay them our hard earned money but they have no idea what they are doing and make the outcome worse. I was so looking forward to a better version of my CV but all that has just gone down the drain.
The cover letter is no good either. My older cover letter was far better than what generic letter they provided to me. Money wasted.
If you want to get cheated go buy their packages. Else find another better service.
They are a scam and should be out of business. They have no right to run these services.
I am also surprised by how any negative review of TOPCV on any website has immediately been overridden by several short positive reviews on top.
I enjoyed the writing of my CV with TopCV. They do not just write a CV but you both write the CV that fits yourself and express your needs. There were more than 3 back and forwards with proposals from me and the writer until I had a CV that raised my confidence on job haunting. You could also ask question about what is good to refer and what is not. Of course the choice is yours I was so satisfied that I later asked for a cover letter as well. The same happened again. Proposals from both sides and great collaboration. I strongly recommend them. Thank you Sal
These people claim to know what a cv should look like and what potential Employers want in a CV. They don't have the first clue. After paying out a not inconsiderable amount to have my CV written professionally. Several employers, agencies and a National Careers Services Adviser all told me to change it. This was born out by the fact that I had absolutely no interest in any application using their version of my CV. Using a CV very much created through collaboration with true careers professionals I am now once again in full time employment. Don't be fooled by the fabulous buzz words and totally overstated and exaggerated hype about yourself. I'm quite sure that these people generate the CV through a CV writing programme and have no real input at all. DO NOT WASTE YOUR MONEY. Go to your local job centre instead.
I've received a CV which created a professional new path for my career, well structured, which reflects my best skills, professional experience and trainings. The CV writer defined each part of the resume in a very constructive way, also he offered a constructive support during the hole time while the CV was created. This new CV encourages me to have a real success. The writer always answered to any of my questions in a professional manner.
My CV was given a facelift after I was told that searches on my previous wouldn't land me a top role in the industry that I've got more than 14 years experiences and academic experience. So paid and my CV was transformed into a more special/working document. A week later, landed a too role in the South. Topcv is highly recommended for anyone pursuing a top career,
I used TopCV to upgrade by resume and produce a professional looking cover letter that could be adapted for various job applications. The search for an appropriate writer was a bit slow, but communication from TopCV was good throughout. They even offered me discount on the next service up to compensate for the time delay. The writer was swift and responsive and within a few days I had a new CV that I am proud to own. It is so easy to see my skills and most importantly the measurable achievements in each role. This will make it more likely to produce positive matches when recruiters use scanning software when sifting through CVs.
Well worth the money if you are looking for a new opportunity/promotion. I would suggest that if you are applying for a specific type of role that you include sample job specifications in the questionnaire that your writer will use to craft the 1st draft. The more time spent on the questionnaire, the better your 1st version will be. Also, spend time commenting in a lot of detail on the 1st draft; it will mean that you get exactly what you want for the 2nd version.
CV is well structured, leaps and bounds ahead of my old one and it helped me Secure a Job. Very pleased with this service.
Thank you Zach for delivering.
They changed my CV for the better and put in some excellent word choices. They included some things that I had not thought about skills wise.
Very quick professional service that hits the spot. Well Done. Made me look really not that bad on paper.
TopCV has provided me with a great insight in to both the strengths and weaknesses of my CV allowing me to make improvements to it hopefully in turn helping me stand out more to potential employers.
I found them very helpful and supportive to my CV and they were really concerned to be a better in my career and to be the best, so they really add a value
Pointed me in the right direction regarding my CV made me see the way it came across to potential employers which I hadn't thought of
A complete waste of money. Spelling mistakes, wrong English expressions, for both the CV and the cover letter. They are so badly written I cannot use them. I have raised two claims, still waiting. Please avoid them
The feedback that I got back on my CV was excellent. It was very constructive and was in a language that I could understand. I also got positive comments back which was good as others have only given negative. I'd recommend TopCV :)
Found the free screening of my CV very informative. TopCV managed to give me enough advice to improve my writing skills on it therefore improving my chances of getting interviews. Would recommend to all
Answer: They're a scam - and they'll all rot in hell. I hope our responses here save some other poor souls their hard earned cash. Absolutely appalling service - they're bullies and extortionists at best. A bunch of cheap crooks who cost us our hard earned cash!
Answer: Hi Elena, Great question! Our resume writing process is collaborative between the writer and the client. We use your old resume as a primary source of information, but you will also be able to provide additional details via our questionnaire and in communication with your writer. It's as simple as that! Please let us know if there are any other questions you have. Thanks!
Answer: Don't believe them Tracy! It took them 2 weeks to finally send me something, and it was basically what I had sent them. I complained and they gave my CV to someone else -- with NO rush put on it of course, and 3 weeks later I'm still without my professional CV that is supposed to come with Satisfaction Guaranteed. Only problem is they don't know what that means!
Answer: Easier to ignore an email.
Answer: Hi Phoebe, Great question. In total the process typically takes one to two weeks to get your perfect CV. For more information on our services, please visit: https://www.topcv.co.uk/faq

