Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.
The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was looking for a company to update my resume and tailor it specifically for the Irish market. Nathan was extremely helpful and took my feedback and made my CV the best it could be. After submitting his newly created CV, I received a call from a recruiter the next morning. Highly recommended.
The guidance and help given were invaluable. Nigel responded very quickly and provided great support.
TopCV has helped me make a cleaner and a more appealing CV. Katie was very fast in helping out, and she was always asking, as guidance, if there is anything I would want to know.
My CV was not bad but couldn't get it work. After TopCV reviewed and re wrote it, I had many interviews.
Highly responsive service, producing excellent results. Very professional advice with regards to personal CV and LinkedIn profile. Excellent value for money.
My TopCV writer has created an excellent CV and a cover letter which corresponded to all my requests. She made all the corrections that I've asked for and provided the result in time. She kept sending me the drafts until I was fully satisfied. A great job.
Great efficient service from a professional CV writer who has simplified my CV, highlighted my achievements and job roles above the company's I worked for. Looking forward to getting lots of interviews now.
Quick answer; very standardized- many CVs will look alike.
Good crticism, helpful insights and overall nice job.
Very good analyse and cont review
Focused on achievements and right display
I am very satisfied with the result
Great effort from topcv team. You should be a bit more consistent with the dates or if the work load is high, you should give more time to your writers. To conclude, your service is quite satisfying.
I have submitted various CV's for many vacancies. Some with success, some without. Never before though was it explained to me why CV did NOT make the cut. This review provided wonderful insights - I will definitely be making some changes...
As stated i'm not good with titles or in general with writing
I'm not interested in taking the payment version but the free support was great and i've learn some interesting thing about CV
Having paid £120 for a professional CV and a second revision, what I received was so poor, and in fact dis-honest, that it is unusable. Seriously, had I been recruited based on this CV, I could have been sued for mis-representation, it was so inaccurate.
The covering letter was embarrassing, and as an experienced sales professional, held the sort of one liners, that a double glazing call center would use cold calling. It was cringe-worthy.
Having reviewed it, re-submitted it with the mountain of errors explained, apparently as I did not do this within 5 days, that is that.
Despite writing to them and pointing out that they failed in their part of the contract to produce professional and accurate CV, is all I get back, is 'Give us more money, and we will fix it'.
I have repeatedly pointed out that I would have expected a call, but they simply ignore any question's including are you really in the UK?
AVOID - I do not think the actual writers are UK based.
The Top VC not give the correct steps to the client Also a vacancies in your website are not in the client current country
Good call. The caller answered my question very well.
Fast and efficient service. My CV was greatly enhanced to also include enough key words' for the specific roles I am interested in. I also received a good cover letter template.
Did exactly what they said they would do in a timely and efficient manner. Can't really ask for anything more.
Great service provided by the CV reviewer and an excellent CV was supplied well within the deadline, so I could review and agree minor changes. Also supplied an appropriate covering letter.
Answer: They're a scam - and they'll all rot in hell. I hope our responses here save some other poor souls their hard earned cash. Absolutely appalling service - they're bullies and extortionists at best. A bunch of cheap crooks who cost us our hard earned cash!
Answer: Hi Elena, Great question! Our resume writing process is collaborative between the writer and the client. We use your old resume as a primary source of information, but you will also be able to provide additional details via our questionnaire and in communication with your writer. It's as simple as that! Please let us know if there are any other questions you have. Thanks!
Answer: Don't believe them Tracy! It took them 2 weeks to finally send me something, and it was basically what I had sent them. I complained and they gave my CV to someone else -- with NO rush put on it of course, and 3 weeks later I'm still without my professional CV that is supposed to come with Satisfaction Guaranteed. Only problem is they don't know what that means!
Answer: Easier to ignore an email.
Answer: Hi Phoebe, Great question. In total the process typically takes one to two weeks to get your perfect CV. For more information on our services, please visit: https://www.topcv.co.uk/faq

