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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Angola
1 review
0 helpful votes
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It was a surprise, since the review until the final version. I see myself differently now and I will be much more confidant on my next interview.

Date of experience: November 19, 2019
GB
1 review
0 helpful votes
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Fabulous!
November 19, 2019

So glad I decided to invest in my future! I hardly recognised myself from my new CV. It was all true, just in "employer-speak". And my writer, Sarah, was just lovely! And so quick! Would definitely, highly recommend you do it if you're not sure!

Date of experience: November 19, 2019
Greece
1 review
0 helpful votes
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Value-adding
November 19, 2019

Suggestions offered were very clear, enlightening and useful. Already applied them to my CV and it definitely comes across better.

Date of experience: November 19, 2019
GB
1 review
0 helpful votes
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Comprehensive and sufficient turnaround
November 19, 2019

I thought my writer (Cheryl) did well to turn my experiences, accomplishments and my skills into a more concise/comprehensive format. The CV template was visually well laid out to get it past ATS. The cover letter also complemented the CV much better and in a way that gives a glance. She also considered my comments within the allotted time and gave me further suggestions for adding future skills/competencies to my CV. I would highly recommend if you're tired of getting the same old automated rejections instead of getting more responses/interviews straight away. Thank you TopCV.

Date of experience: November 19, 2019
GB
1 review
1 helpful vote
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Came back with a lot of useful information regarding my CV and all at no cost, will seriously consider having a professional look over my CV as it will open up further opportunities for me that have to date been denied me

Date of experience: November 19, 2019
GB
1 review
0 helpful votes
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Agree with most findings
November 18, 2019

Sent my CV for review, however I was a little sceptical of such services. The feedback though was pretty good and I could see where they were coming from on most points noted.

Date of experience: November 18, 2019
France
1 review
8 helpful votes
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Please stay away from this company. They have no competences to write a CV and they won't refund you for the poor job they deliver.
They literally re-wrote my CV mentioning a number of skills and responsibilities that I don't have, they even made up roles I never covered. They basically copy-paste CVs, they have no idea of what they're doing. On top of that they fill the CV with buzz words that add no value and actually sound beyond ridiculous.
I'll try to get my money back, but please STAY AWAY from this people, they just want to rip you off.

Date of experience: November 5, 2019
New York
1 review
0 helpful votes
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DO NOT USE
October 22, 2019

If I could give this review ZERO stars, I would. DO NOT USE TOP CV! Read their Ts & Cs carefully - they do not give refunds, even if they do not deliver on completing your CV to an acceptable standard. Buyer beware! Most of the top reviews are for their CV assessment, not their actually CV writing service.

First off, they submitted at least 8 drafts of my CV over about 3 months, although their package promises a CV within 2 weeks time. Throughout the whole process there were continual lags in communication, and me having to continually chase them to get an update. During the 3 months, I was assigned to two different writers, who were supposedly experts in my field. I don't even know how this could be possible, as all drafts given to me had extensive grammatical errors, and did not make sense. These "writers" obviously had no idea what I actually do for a living, not do they know proper English. They continually made extremely poor choices of language and context, I'm not even a writer and I could honestly say I could have done a better job.

Even with continual extensive communication (notes, links, revisions) with them, they have never delivered a single usable version of my CV to me EVER. The cherry on top of this whole fiasco, is that they have refused to refund the £99 I paid for this service and left me with nothing usable. Money wasted.

It's obvious that they use some sort of standard template, just tweaking bits and bobs to make it "personalised". I can echo the review below me: "Unbelievably, bad job, and extremely frustrating experience." I'll add to this by saying that this company are a bunch of fraudster, scam artists who lure you in with a CV analysis, but never deliver on the final product. Shame on you TOP CV!

Date of experience: October 22, 2019
Malaysia
1 review
1 helpful vote
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Got assigned a non English speaker as a CV writer. I spent hours amending the first draft to highlight the mistakes only to have to do the same on the second. Blanked when asking for a refund. Calls cost extra unsurprisingly they prefer to deal/communicate over email

Date of experience: October 21, 2019
Italy
1 review
0 helpful votes
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DON'T USE TopCV
October 20, 2019

DON'T USE TopCV!
I tried their revised CV with their own ATS (software to scan CVs) and it came out a completely wrong profile...
I immediately asked the assigne reviewer to modify the CV in order to have the proper job profile coming out but she disappeared...
I woudl not suggest anyone to use TopCV services

Date of experience: October 20, 2019
GB
2 reviews
0 helpful votes
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The most horrendous experience ever with this company, BE WARNED they steal your money - I sent my decent CV over to them thinking i would get a professional service.

Well all they did was cut and copied my CV! And added a few different words in, oh and the main thing for them was to reduce it down to 2 pages!

Waste of £130 feeling very sore, have disputed it but as you can imagine they will give nothing back, i went to my credit card company to dispute it and they then said we will give you 50% back if you cancel it and get the credit card company to send a mail to confirm this. The credit card company stated that they would not do this - so hence I am still out of pocket with nothing more than what I had initially - their CV is just unusable - so so disappointing.

Moral of this, DO NOT WASTE YOUR MONEY ITS A RIP OFF!

Date of experience: October 18, 2019
Switzerland
1 review
0 helpful votes
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TOP CV in English
October 5, 2019

Very fast and very helpful.
Everytime reachable.
Thank you again!

Date of experience: October 5, 2019
Kuwait
1 review
4 helpful votes
Follow Faisal A.
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I paid 189 Euros for the CV package. This includes feedback and criticism on my CV where I can cooperate with the "expert" to create a CV that would reach industry standards. The feedback period is 2 weeks long and we talked back and forth over email. At the end of the 2 weeks, the CV didn't include everything I asked for. I reached out to customer care and they told me the 2 week feedback period was over and the expert can no longer help me with me CV. I asked for a refund because i was displeased with the outcome and they refused. I literally paid a huge chunk off my bank account for this. DISGUSTING!

Date of experience: October 3, 2019
GB
1 review
0 helpful votes
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CV Update
October 2, 2019

Definitely value for money - very quick response to my enquiry and my CV was updated and returned before the advised deadline. Communication was excellent throughout.

Date of experience: October 2, 2019
Turkiye
1 review
0 helpful votes
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Update of an old resume
October 1, 2019

TopCV helped me to update my old resume which is way too old fashioned. They guided me on this very well and also highlighted my key successes way better than I expressed in the old version. Thank you very much team.

Date of experience: October 1, 2019
Slovakia
1 review
0 helpful votes
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Great service!
October 1, 2019

Quick, professional, trustful and very helpful service. Appreciated. For all who are not native English speakers I highly recommend it. I got brand new CV and also nice cover letter.

Date of experience: October 1, 2019
GB
1 review
0 helpful votes
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Great assistance.
October 1, 2019

Amazing insights - very helpful in one's professional development. Thank you!

Date of experience: October 1, 2019
Kenya
1 review
0 helpful votes
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Excellent
October 1, 2019

Superbly done Job. Launched the use immediately. I would recommend this to pals in need of a brand new CV outlook.

Date of experience: October 1, 2019
RU
1 review
0 helpful votes
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Positive review
October 1, 2019

I have very good experience with TooCV. I'm satisfied with way they work - focus on details and personal case, the consultancy and recommendations are valuable.

Date of experience: October 1, 2019
GB
1 review
1 helpful vote
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What an awful experience!. How could I be so stupid to part with money for this scam!. I wish I had read the reviews on here first.
I wanted a fresh pair of 'expert' eyes to look at my CV as I hadn't updated the format for a while and wanted it more edited and stronger. The first draft came and straight away realised this company wasn't legitimate, It was shocking!.
TOPCV promise to match with an expert writer in your 'region' and with experience in your industry. This is complete rubbish. My writer was obviously in the U.S. and I am in the U. K. and he obviously had no experience in my industry, not to mention al the grammatical errors and bad sentence structure. I asked to change writer but asked them to confirm that they can fullfuill their promise of a match in my region and industry but they never answered this. I then asked for a refund. Which they refused. I eventually got half money back which I realise from reading other reviews on here that this was a result as most seem to get nothing back. They are only interested in taking your money.
Please don't fall for this scam. They are taking advantage of good people that only want to better themselves by having a stronger CV. TOPCV are not capable of doing this for you.
The good reviews on here are ridiculous and obviously fake. If you keep scrolling down you see many more reviews like mine.

Date of experience: September 29, 2019