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TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.
The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.
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A good, well constructed CV is the start of many people's journey into landing a new role, and for a while I lacked the motivation to really take the bull by the horns and start my search. Having had my CV repositioned for me, it has given me the motivation I so long lacked! Thank you for helping me to get my mojo back.
Adam N gave me a professional and timely service. The CV and Cover letter were done to specification and top notch.
Great experience and great results overall. I think anyway the cost of the service is too high.
Avoid paying this scammers. Your will receive a template with bad structure & poor language. All their "professional" writers are freelancers. No communication with clients from their side at all. No refund. I have lost 99£ & more then three months trying to get a CV from them.
Taking into account that the price to make a CV is 129 euros (or more I don't remember, it was several months ago) I though the final result was going to be reeeaaally nice.
The person that made my CV asked me several questions. Ok. Including to send him over examples of jobs that I wanted to apply for.
The result was the he included phrases he found on my CV, literally copy and paste. The final result looked kinda odd but I trusted because of the money I paid. I got rejected everywhere and now that I changed my CV by myself I am starting to get called.
SERIOUSLY, DON'T WASTE YOUR MONEY.
Really worth the investment. Never in my life I'd have written such a CV myself. I only regret that I didn't used the service of TopCV much earlier in my career.
I read the reviews about this company and submitted my cv for a free evaluation. I decided to hire the services and was asked to fill in a questionnaire. My answers to this questionnaire, which were very similar to the content of my original cv, were pasted in a template and sent to me as first draft for review. I was shocked about the quality of this draft. Sentences made no sense and the proposed cv was significantly worse than my current one.
Since then I have been asking for a refund, which this company rejects.
My first time using TopCV and it was really good. The words and everything was impressing. The service was really quick I had no complaints.
I can resonate with every one star review on here and I know how powerless you feel, but let me help! I too fell victim to the CV review and paid a large amount of money for TopCV to improve what was already a good CV, while also providing a cover letter. Within 24 hours a writer provided the most awful quality CV and cover letter, clearly written by somebody whose 4th language is still probably not English. Like many reviews on here, it was as if they had regurgitated a thesaurus. They even made up stuff, I totally would not use it to apply for a job.
2 weeks I battled with customer service who initially wanted to try and rewrite it. IGNORE THEIR B******T TERMS AND CONDITIONS - IF YOU'RE NOT SATISFIED, DON'T ACCEPT IT! I repeatedly highlighted how unprofessional it was, they kept telling me "all sales are final". - (btw they're not because I got a full refund). I started reading through all their terms and conditions, all the fine print. Some pretty scary stuff, but don't forget your rights as a customer, they are obligated to provide the quality service you bought into.
1. Immediately make clear you're not happy the moment you receive (if you receive) a poor quality rewrite.
2. Request a refund.
3. Offer an opportunity for remedy. You have to do this, you need to provide them with a fair opportunity to put things right.
4. IF you're still not happy, make your dissatisfaction clear.
They cannot simply keep rewriting because this will mean your service was "not delivered within a reasonable amount of time". With a) a below standard service b) an opportunity to fix to no avail, and c) a reasonable amount of time provided still to no avail, you're now within your rights by law to request a full refund.
I did not accept a partial refund when offered (at this point I knew a refund was on the cards).
5. I sent a letter of intent to proceed with court action.
One hour later I received assurance of a full refund and 2 days later it was received.
I am not claiming TopCV provide a poor service to everyone, this account is true of MY experience and I want to help the many people who have recently left a review and clearly feel powerless to take action. I sincerely hope I've been able to help.
After writing and re-writing my CV for more than a year and countless rejection emails, I finally chose to invest in myself and hire a CV writer. I feel like an infomercial but this really works! I received TWO positive responses within a week of using my new CV. Definitely worth the investment to have someone else look at you and reframe your experiences in a way that appeals to hiring managers.
Finn H. Was exceptional in helping me with a perennial problem I had had in figuring out any way to reconcile my prior career with that I'm seeking to obtain at this time. He was cordial and has shown himself quite adept at the practice of aiding people with their CV difficulties. A great service all round.
The finished product is exceptional and really gives my CV a professional touch that it did not have before. My CV adviser always delivered promptly on the changes I outlined in the emails but did not always check and add the changes I made in the Word attachments using the full track changes options. So those were not always reflected in the final product.
First time doing this i was apprehensive about the quality i would get at first. I shouldnt have been it was absolutely great, just what i was looking for, i am now more confident on my applications. Issac was very polite friendly every step of the way and made changes where needed :) was great would deffo recommend to friends
TopCV UK has provided a solid review of my documents and has helped me make stronger, more impactful remarks that would better highlight my achievements and attract interest from recruiters.
Excellent feedbacks, quick response, friendly conversation, super accessible.
I will recommend the service!
It was very efficient and impactful. In 1 week, I witnessed that I wasted few years not getting this professional help when I saw the excellent upgrade of my CV to a version that reflects me better. The revisions helped a lot and I think 3 revisions could allow more excellence if possible.
Many thanks to Jamie and TopCV team
I am really happy with their work. The writer did a great job and the whole process is very professional.
Answer: They're a scam - and they'll all rot in hell. I hope our responses here save some other poor souls their hard earned cash. Absolutely appalling service - they're bullies and extortionists at best. A bunch of cheap crooks who cost us our hard earned cash!
Answer: Hi Elena, Great question! Our resume writing process is collaborative between the writer and the client. We use your old resume as a primary source of information, but you will also be able to provide additional details via our questionnaire and in communication with your writer. It's as simple as that! Please let us know if there are any other questions you have. Thanks!
Answer: Don't believe them Tracy! It took them 2 weeks to finally send me something, and it was basically what I had sent them. I complained and they gave my CV to someone else -- with NO rush put on it of course, and 3 weeks later I'm still without my professional CV that is supposed to come with Satisfaction Guaranteed. Only problem is they don't know what that means!
Answer: Easier to ignore an email.
Answer: Hi Phoebe, Great question. In total the process typically takes one to two weeks to get your perfect CV. For more information on our services, please visit: https://www.topcv.co.uk/faq

