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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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The motivation I needed
May 5, 2020

A good, well constructed CV is the start of many people's journey into landing a new role, and for a while I lacked the motivation to really take the bull by the horns and start my search. Having had my CV repositioned for me, it has given me the motivation I so long lacked! Thank you for helping me to get my mojo back.

Date of experience: May 5, 2020
GB
1 review
0 helpful votes
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A nice service
May 5, 2020

Adam N gave me a professional and timely service. The CV and Cover letter were done to specification and top notch.

Date of experience: May 5, 2020
GB
1 review
0 helpful votes
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Great experience and great results overall. I think anyway the cost of the service is too high.

Date of experience: May 4, 2020
Cyprus
1 review
6 helpful votes
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Scam
June 12, 2020

Avoid paying this scammers. Your will receive a template with bad structure & poor language. All their "professional" writers are freelancers. No communication with clients from their side at all. No refund. I have lost 99£ & more then three months trying to get a CV from them.

Date of experience: May 4, 2020
Spain
1 review
1 helpful vote
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Terrible
June 12, 2020

Taking into account that the price to make a CV is 129 euros (or more I don't remember, it was several months ago) I though the final result was going to be reeeaaally nice.
The person that made my CV asked me several questions. Ok. Including to send him over examples of jobs that I wanted to apply for.
The result was the he included phrases he found on my CV, literally copy and paste. The final result looked kinda odd but I trusted because of the money I paid. I got rejected everywhere and now that I changed my CV by myself I am starting to get called.
SERIOUSLY, DON'T WASTE YOUR MONEY.

Date of experience: May 4, 2020
Germany
1 review
0 helpful votes
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Best CV I ever had
May 2, 2020

Really worth the investment. Never in my life I'd have written such a CV myself. I only regret that I didn't used the service of TopCV much earlier in my career.

Date of experience: May 2, 2020
Switzerland
1 review
2 helpful votes
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Scam!
June 12, 2020

I read the reviews about this company and submitted my cv for a free evaluation. I decided to hire the services and was asked to fill in a questionnaire. My answers to this questionnaire, which were very similar to the content of my original cv, were pasted in a template and sent to me as first draft for review. I was shocked about the quality of this draft. Sentences made no sense and the proposed cv was significantly worse than my current one.
Since then I have been asking for a refund, which this company rejects.

Date of experience: April 30, 2020
GB
1 review
0 helpful votes
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Excellent wording
April 30, 2020

My first time using TopCV and it was really good. The words and everything was impressing. The service was really quick I had no complaints.

Date of experience: April 30, 2020
GB
1 review
3 helpful votes
Follow Tony G.
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I can resonate with every one star review on here and I know how powerless you feel, but let me help! I too fell victim to the CV review and paid a large amount of money for TopCV to improve what was already a good CV, while also providing a cover letter. Within 24 hours a writer provided the most awful quality CV and cover letter, clearly written by somebody whose 4th language is still probably not English. Like many reviews on here, it was as if they had regurgitated a thesaurus. They even made up stuff, I totally would not use it to apply for a job.

2 weeks I battled with customer service who initially wanted to try and rewrite it. IGNORE THEIR B******T TERMS AND CONDITIONS - IF YOU'RE NOT SATISFIED, DON'T ACCEPT IT! I repeatedly highlighted how unprofessional it was, they kept telling me "all sales are final". - (btw they're not because I got a full refund). I started reading through all their terms and conditions, all the fine print. Some pretty scary stuff, but don't forget your rights as a customer, they are obligated to provide the quality service you bought into.

1. Immediately make clear you're not happy the moment you receive (if you receive) a poor quality rewrite.

2. Request a refund.

3. Offer an opportunity for remedy. You have to do this, you need to provide them with a fair opportunity to put things right.

4. IF you're still not happy, make your dissatisfaction clear.

They cannot simply keep rewriting because this will mean your service was "not delivered within a reasonable amount of time". With a) a below standard service b) an opportunity to fix to no avail, and c) a reasonable amount of time provided still to no avail, you're now within your rights by law to request a full refund.

I did not accept a partial refund when offered (at this point I knew a refund was on the cards).

5. I sent a letter of intent to proceed with court action.

One hour later I received assurance of a full refund and 2 days later it was received.

I am not claiming TopCV provide a poor service to everyone, this account is true of MY experience and I want to help the many people who have recently left a review and clearly feel powerless to take action. I sincerely hope I've been able to help.

Date of experience: April 29, 2020
GB
1 review
0 helpful votes
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Good job
April 28, 2020

Thanks a lot guys. IT was quick and good job and I hope your work help me with my job hunting

Date of experience: April 28, 2020
NL
1 review
0 helpful votes
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After writing and re-writing my CV for more than a year and countless rejection emails, I finally chose to invest in myself and hire a CV writer. I feel like an infomercial but this really works! I received TWO positive responses within a week of using my new CV. Definitely worth the investment to have someone else look at you and reframe your experiences in a way that appeals to hiring managers.

Date of experience: April 28, 2020
Ireland
1 review
1 helpful vote
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Cv
June 12, 2020

Thought I'd get help. But it leads to a bill. Disappointed it's all money.

Date of experience: April 27, 2020
Illinois
1 review
0 helpful votes
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Finn H. Was exceptional in helping me with a perennial problem I had had in figuring out any way to reconcile my prior career with that I'm seeking to obtain at this time. He was cordial and has shown himself quite adept at the practice of aiding people with their CV difficulties. A great service all round.

Date of experience: April 22, 2020
GB
1 review
0 helpful votes
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Apr2020 CV
April 22, 2020

The finished product is exceptional and really gives my CV a professional touch that it did not have before. My CV adviser always delivered promptly on the changes I outlined in the emails but did not always check and add the changes I made in the Word attachments using the full track changes options. So those were not always reflected in the final product.

Date of experience: April 22, 2020
GB
2 reviews
0 helpful votes
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Perfect
April 21, 2020

First time doing this i was apprehensive about the quality i would get at first. I shouldnt have been it was absolutely great, just what i was looking for, i am now more confident on my applications. Issac was very polite friendly every step of the way and made changes where needed :) was great would deffo recommend to friends

Date of experience: April 21, 2020
Switzerland
1 review
0 helpful votes
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TopCV UK has provided a solid review of my documents and has helped me make stronger, more impactful remarks that would better highlight my achievements and attract interest from recruiters.

Date of experience: April 21, 2020
GB
1 review
0 helpful votes
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Great Service
April 21, 2020

They did exactly what they promised, and exceeded my expectation.

Date of experience: April 21, 2020
Portugal
1 review
0 helpful votes
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Superb
April 21, 2020

Excellent feedbacks, quick response, friendly conversation, super accessible.
I will recommend the service!

Date of experience: April 21, 2020
Turkiye
1 review
0 helpful votes
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To my writer Jamie
April 21, 2020

It was very efficient and impactful. In 1 week, I witnessed that I wasted few years not getting this professional help when I saw the excellent upgrade of my CV to a version that reflects me better. The revisions helped a lot and I think 3 revisions could allow more excellence if possible.
Many thanks to Jamie and TopCV team

Date of experience: April 21, 2020
GB
1 review
0 helpful votes
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Great
April 14, 2020

I am really happy with their work. The writer did a great job and the whole process is very professional.

Date of experience: April 14, 2020