Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.
The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Spot on when it comes to weaknesses and strong points. Very good suggestions.
They are nice and polite until they take your money. Afterward, you realize that they work after templates and internal preprints, they do not even bother to read what you have written on their questionnaire, they are not attentive to your needs, and their work denotes lack of culture, inability to understand language beauty, they are like butchers manipulating meat. Stay far away from their service. I'm sorry that I turned to them in my naivete and trustfulness. Money-back guarantee - forget it!
I recent; y lost my Job, due to COVID pandemic, after working nearly 12 years for the same Company. I needed to update my CV taking into account the latest requirements that Companies and recruitment services use. I turned to the expertise of TopCV with their KEYWORD inclusions and formatting expertise. They worked with me and produced a updated CV that reflected the new position I was in and looking for in this new post COVID competitive marketplace.
Seeing how well TopCV analyzed my CV I was impressed and ordered their services - top tier pricing. What I received in a few days was extremely disappointing. They have used my words within the standard template with ultra-simple formatting. Logic of expertise areas and key achievements was wrong and do not reflect the most impactful areas. It also included some definitions that have nothing in common with reality. It might be a typo or just negligence. There is literally nothing to pay money for. Expertise is not proven.
Critique Points were made, but somewhat vague. It is a good service to test your resume before sending a finished product out to the real world.
Put simply: it's a scam. Please don't give money to these crooks.
I have placed an order for CV and Cover Letter on May 28 paying $129.
The writer (David S. Probably some fake profile) sent me the first drafts on May 31. The CV was horribly written and full of typos while the Cover Letter was simply a copy and paste of the key achievements already present in the CV.
I replied to the writer on the very same day with a list of feedbacks but I never had the pleasure to hear from him again.
I called the Customer Service and they gave me a new writer (Rose C. Probably another fake profile). The writer told me she would send the new drafts on June 8 but I have never received them.
I kept calling the Customer Service asking for updates until June 10 they stop answering me.
If you don't believe me, look closely at their reviews. The positive ones are only a couple of lines and probably written by bots. The negative ones are very detailed and clearly written by humans.
STAY AWAY FROM TOPCV!
I had a swift professional service working with Samson on my new updated CV and would recommend TopCV, have had more responses from agencies and potential employers already with the new CV. Great service!
From the beginning I was convinced that my CV catched the attention. After an honest and precise analysis, I've realised that there's a big room for improvement. I'm happy to save time sending it blindly. Next fine-tuning will be priceless.
There opinion is built on a professional point of view, positive and productive
Wonderful work overall, I received my first draft quicker than I expected. An amazing writing experience, very good communication as well as fast delivery. Now I do not have to worry about my Cv any more and focus on building my career.
Thank you very much indeed.
Very nice people to work with, cv is an eye catching I m starting being selected but I don't send many applications as have no time for a moment but I'm very happy with my new cv and cover letter
Following a scathing review of my original CV, I paid for the top service including CV, Cover letter and Linkedin makeover. The CV was drafted twice, but was no use at all. There were spelling mistakes, grammatical errors, and the syntax seemed to be that of a non English Speaker. I did not even get my Linkedin profile in draft. After complaint I have been offered 30% refund. My advice, don't go there.
I had a very nice experience with Mian. Super professional, quick, and answered all my questions. My favorite part was seeing my LinkedIn written professionally. My only recommendation is to make clearer how I can respond to my writer. Thank you!
It was great working with Top CV, i am to get the desired benefits out the service. The team has been extremely cooperative and understanding in penning down my aspirations on paper. Great working with them.
Good work done with fast paced delivery. Thanks for everything from the beginning to the end
Experience was Informative and educative. Glad I had my cv reviewed by the team. When am ready I will be in touch at my own time for a cv rewrite. Thank you.
Really great CV received it explain very well my experiences
Daniel handled my CV and cover letter very professional. He had really good suggestions on how to be more specific about my skills and achievements.
Really happy the final result.
Answer: They're a scam - and they'll all rot in hell. I hope our responses here save some other poor souls their hard earned cash. Absolutely appalling service - they're bullies and extortionists at best. A bunch of cheap crooks who cost us our hard earned cash!
Answer: Hi Elena, Great question! Our resume writing process is collaborative between the writer and the client. We use your old resume as a primary source of information, but you will also be able to provide additional details via our questionnaire and in communication with your writer. It's as simple as that! Please let us know if there are any other questions you have. Thanks!
Answer: Don't believe them Tracy! It took them 2 weeks to finally send me something, and it was basically what I had sent them. I complained and they gave my CV to someone else -- with NO rush put on it of course, and 3 weeks later I'm still without my professional CV that is supposed to come with Satisfaction Guaranteed. Only problem is they don't know what that means!
Answer: Easier to ignore an email.
Answer: Hi Phoebe, Great question. In total the process typically takes one to two weeks to get your perfect CV. For more information on our services, please visit: https://www.topcv.co.uk/faq

