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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Happy customer
July 21, 2020

Very happy with my investment with TopCV. Thank you.

Date of experience: July 21, 2020
Germany
1 review
0 helpful votes
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Meghan!
July 21, 2020

Meghan was great and professional whose experience was clear. Some small typos were in the documents, but nothing you would not catch reading.

Date of experience: July 21, 2020
GB
1 review
0 helpful votes
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I've paid for a full package and as soon as I've received my first draft I was shocked by the level of mistakes my CV and motivation letter contained. He didn't include a lot of information from my previous CV, the english was poor, the terms used were inappropriate for my sector. Basically they know nothing about CV writting. I've had it reviewed by an acquittance who is HR consultant and she was shocked when I've told her I've used professional CV and profile writters. False advertisment!

Date of experience: July 21, 2020
GB
1 review
0 helpful votes
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There is lack of transparency when you sign up for the package. They say 'unlimited correspondence' with the writer but later went on to deny me a single phone correspondence. When I insisted on a call with the 'writer' since none of their communications specified 'email only', they say, speaking to the writer will cost me an extra £50!
The first draft I received had statements copied exactly from Netflix's JDs. And buzzwords stapled on to sentences without thought, hence rife with structural and grammatical errors. It did not meet some of the requirements I had mailed them in my brief and that's when I asked for a phone call which they denied for 2 weeks before getting back to me with a £50 option.

Date of experience: July 20, 2020
GB
1 review
0 helpful votes
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The site were quick and efficient, very polite and professional in acquiring all the info they needed and then producing a very well presented CV. I felt like they were dedicated and focused on me which made me feel a great deal of trust and respect. I would definitely recommend to everyone.

Date of experience: July 17, 2020
Spain
1 review
1 helpful vote
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Please be aware before you trust in this company. I purchased the second best option £129 for a CV and covering letter. Big mistake. I was assigned a writer who sent me a first draft that was such a big disappointment. The format was for first grade students, some of the language did not make sense. I told them straight away I was not happy and wanted my money back. Well I'm still waiting after more than a week. Apparently they don't refund since this is a non tangible goods. The customer service is non existent.
Don't trust them with your money
I'm not sure if I will get my money back. I will have to contact citizens advise bureau for help

Date of experience: July 15, 2020
GB
1 review
0 helpful votes
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Faye S
July 14, 2020

Very effective process, and impressive service. In a matter of a few days a very slick CV, cover letter & LinkedIn profile.

Date of experience: July 14, 2020
GB
1 review
0 helpful votes
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Great Service
July 14, 2020

Quick response and had a great new CV within a week.

Date of experience: July 14, 2020
GB
1 review
0 helpful votes
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Top cv
August 13, 2020

Yes it looks really good what they can do but way way too pricey for me.

Date of experience: July 14, 2020
GB
1 review
0 helpful votes
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Augustine
July 12, 2020

Good reception and understanding to all the sight
And everything thing went ok

Date of experience: July 12, 2020
Kuwait
1 review
0 helpful votes
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Am really grateful
July 10, 2020

It was v nice and organized.
Mrs. Karen was with me in each step, she make everything as what i want

Date of experience: July 10, 2020
Panama
1 review
0 helpful votes
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As an experienced professional my CV was getting to 4-5 pages in order to cover all of my experiences as you would in a traditional CV. Working with my writer Murray, we were able to get it down to two pages and to deliver a more impactful and effective CV, while still covering all the relevant points in a shorter read.

Date of experience: July 8, 2020
GB
1 review
0 helpful votes
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It was excellent
July 8, 2020

It was seamless working with the professional CV writer

Date of experience: July 8, 2020
GB
1 review
0 helpful votes
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Top Cv
July 8, 2020

Good experience, precise, punctual, organisation and speed

Date of experience: July 8, 2020
GB
1 review
0 helpful votes
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Review of CV creation
July 8, 2020

Overall very good, my only feedback is a bit of attention to detail on grammar, and and understanding of the terms used.

Date of experience: July 8, 2020
1 review
0 helpful votes
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Good job By Top CV
July 1, 2020

It was simple and beneficial. I took the advice and using it to currently improve my CV and hopefully my job prospects

Date of experience: July 1, 2020
Portugal
1 review
1 helpful vote
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Absolutely atrocious and unprofessional:

-They wrote the CV without understanding my work and my aspiration, giving me a very generic first draft with inaccurate descriptions.
-After my first draft, I gave my feedback but they gone MIA for a week (my package included 2 revisions), and I chased, they promised it will come back the next day, but the second draft only comes 1 week after, which is 3 days passed promised deadline
- When I disucssed with CS, the follow up is also very slow, they offered to provide me a new review with a more senior staff. But why would they give me a junior trainee to update my CV in the first place know that i pay for full price package?

Overall I would not recommend this to anyone, there are better and cheaper options out there.

Date of experience: June 29, 2020
Texas
1 review
3 helpful votes
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Sub-par product
July 26, 2020

I got the "Executive Priority CV Writing Package" from TopCV, but the results were underwhelming, to say the least.
Using the Resume made by them has not created any interviews nor leads.
The icing and reason for writing the review is, that on a web-site another free evaluation gave their product a devastating review. Only TopCV re-evaluated their own output - ouch.
Avoid - these "professionals" produce no better results than you find from google for Resume writing best practices.

Date of experience: June 26, 2020
Canada
1 review
0 helpful votes
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Chef
June 24, 2020

Very helpful, very intuitive and to the point. It certainly made me look at my resume or CV again. Thanks

Date of experience: June 24, 2020
GB
1 review
3 helpful votes
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Awful
July 22, 2020

Don't waste your money... The writers are from foreign countries. Mine was from South Africa and had no clue about the industry I work in... The CV made no sense at all. Just full of "Hot words". To top it off the format was in American. When I made a complaint they just shoved me off with a copy paste answer reply that had no relevance to my complaint.

Date of experience: June 22, 2020