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TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.
The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.
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I've paid for a full package and as soon as I've received my first draft I was shocked by the level of mistakes my CV and motivation letter contained. He didn't include a lot of information from my previous CV, the english was poor, the terms used were inappropriate for my sector. Basically they know nothing about CV writting. I've had it reviewed by an acquittance who is HR consultant and she was shocked when I've told her I've used professional CV and profile writters. False advertisment!
There is lack of transparency when you sign up for the package. They say 'unlimited correspondence' with the writer but later went on to deny me a single phone correspondence. When I insisted on a call with the 'writer' since none of their communications specified 'email only', they say, speaking to the writer will cost me an extra £50!
The first draft I received had statements copied exactly from Netflix's JDs. And buzzwords stapled on to sentences without thought, hence rife with structural and grammatical errors. It did not meet some of the requirements I had mailed them in my brief and that's when I asked for a phone call which they denied for 2 weeks before getting back to me with a £50 option.
The site were quick and efficient, very polite and professional in acquiring all the info they needed and then producing a very well presented CV. I felt like they were dedicated and focused on me which made me feel a great deal of trust and respect. I would definitely recommend to everyone.
Please be aware before you trust in this company. I purchased the second best option £129 for a CV and covering letter. Big mistake. I was assigned a writer who sent me a first draft that was such a big disappointment. The format was for first grade students, some of the language did not make sense. I told them straight away I was not happy and wanted my money back. Well I'm still waiting after more than a week. Apparently they don't refund since this is a non tangible goods. The customer service is non existent.
Don't trust them with your money
I'm not sure if I will get my money back. I will have to contact citizens advise bureau for help
Good reception and understanding to all the sight
And everything thing went ok
It was v nice and organized.
Mrs. Karen was with me in each step, she make everything as what i want
As an experienced professional my CV was getting to 4-5 pages in order to cover all of my experiences as you would in a traditional CV. Working with my writer Murray, we were able to get it down to two pages and to deliver a more impactful and effective CV, while still covering all the relevant points in a shorter read.
Overall very good, my only feedback is a bit of attention to detail on grammar, and and understanding of the terms used.
It was simple and beneficial. I took the advice and using it to currently improve my CV and hopefully my job prospects
Absolutely atrocious and unprofessional:
-They wrote the CV without understanding my work and my aspiration, giving me a very generic first draft with inaccurate descriptions.
-After my first draft, I gave my feedback but they gone MIA for a week (my package included 2 revisions), and I chased, they promised it will come back the next day, but the second draft only comes 1 week after, which is 3 days passed promised deadline
- When I disucssed with CS, the follow up is also very slow, they offered to provide me a new review with a more senior staff. But why would they give me a junior trainee to update my CV in the first place know that i pay for full price package?
Overall I would not recommend this to anyone, there are better and cheaper options out there.
I got the "Executive Priority CV Writing Package" from TopCV, but the results were underwhelming, to say the least.
Using the Resume made by them has not created any interviews nor leads.
The icing and reason for writing the review is, that on a web-site another free evaluation gave their product a devastating review. Only TopCV re-evaluated their own output - ouch.
Avoid - these "professionals" produce no better results than you find from google for Resume writing best practices.
Don't waste your money... The writers are from foreign countries. Mine was from South Africa and had no clue about the industry I work in... The CV made no sense at all. Just full of "Hot words". To top it off the format was in American. When I made a complaint they just shoved me off with a copy paste answer reply that had no relevance to my complaint.
Answer: They're a scam - and they'll all rot in hell. I hope our responses here save some other poor souls their hard earned cash. Absolutely appalling service - they're bullies and extortionists at best. A bunch of cheap crooks who cost us our hard earned cash!
Answer: Hi Elena, Great question! Our resume writing process is collaborative between the writer and the client. We use your old resume as a primary source of information, but you will also be able to provide additional details via our questionnaire and in communication with your writer. It's as simple as that! Please let us know if there are any other questions you have. Thanks!
Answer: Don't believe them Tracy! It took them 2 weeks to finally send me something, and it was basically what I had sent them. I complained and they gave my CV to someone else -- with NO rush put on it of course, and 3 weeks later I'm still without my professional CV that is supposed to come with Satisfaction Guaranteed. Only problem is they don't know what that means!
Answer: Easier to ignore an email.
Answer: Hi Phoebe, Great question. In total the process typically takes one to two weeks to get your perfect CV. For more information on our services, please visit: https://www.topcv.co.uk/faq

