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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Template dated and confusing to understand, look of the whole CV is messy, CV "experts" lack knowlegde of their supposed areas of expertise (they took critical areas out my CV). Absolutley not what you would want for £100. Disaster

Date of experience: October 7, 2020
GB
1 review
0 helpful votes
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Interim
November 6, 2020

Good, efficient. Time will tell if this was money well invested.

Date of experience: October 7, 2020
GB
1 review
0 helpful votes
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Professional
October 6, 2020

Very professional, bespoke review. I recommend. Valuable help

Date of experience: October 6, 2020
GB
1 review
0 helpful votes
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Brilliant communication
October 6, 2020

Faheemah was brilliant from start to finish, she had so much patience and added, amended anything that needed to be done. Her communication with me was excellent and my cv was quickly updated into a whole new format that will help me to stand out. Thank you so much!

Date of experience: October 6, 2020
Italy
1 review
0 helpful votes
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The experience was on the whole fully satisfactory. My problem was to effectively synthesize more than 25 years of experience and I must say that the result after your review was outstanding.

Date of experience: October 6, 2020
California
1 review
1 helpful vote
Follow Anish-Babu S.
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If you want your CV professionally done, and want to deal with professionals stay away from these third rate unprofessional people.

When making my €300 order, I explicitly requested a phone conversation with my writer - these people completely ignored my request and when I finally rang them up to find out why they didn't respond to my question.

Instead, they wanted €50 to accept my phone call request and €75 to cancel it. Do not touch them with a ten foot pole - they're low class scammers who use a UK profile to build credibility - they can't even speak English, let alone write a paragraph in it. Total scam - I'm about $100 poorer for trying them and cancelling my order before it even began.

Date of experience: October 5, 2020
GB
1 review
0 helpful votes
Follow Benn F.
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Only interested in taking money, get an online template and write your own. All the info they require about you is ridiculous you may aswell write your own CV in the same amount of time. Top CV is a rogue online company and is not interested when your realise it's not worth the money once your have payed, very misleading

Date of experience: October 2, 2020
France
1 review
0 helpful votes
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Nice job
September 30, 2020

Very good job I recommend this company ´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´

Date of experience: September 29, 2020
Italy
1 review
0 helpful votes
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Professional support
September 29, 2020

I was followed up by the consultant in the best way possible. Quick replies to my questions, a professionalism hard to find nowadays. Recommended

Date of experience: September 29, 2020
South Africa
1 review
0 helpful votes
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Happy cv loent
September 29, 2020

Prompt reply to my request and good insights provided regarding recruitment market practices. My CV is much improved.

Date of experience: September 29, 2020
Germany
1 review
0 helpful votes
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Toller Service!
September 29, 2020

Der mir zugewiesene Kontakt ist exakt auf meine Bedürfnisse eingegangen und hat mir einen Top Lebenslauf erstellt. Das erste Feedback vom Arbeitsmarkt ist ebenfalls positiv. Einzig die Dauer der einzelnen Bearbeitungsschritte ist mit 7 Tagen für ungeduldige Menschen wie mich zu lang. Das Ergebnis ist aber sehr zufriedenstellend

Date of experience: September 29, 2020
GB
1 review
5 helpful votes
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What a con
October 29, 2020

What an absolute waste of money. Loads of bad grammar. Even got singular and plural mixed up. I highlighted a huge amount that I want happy with but wasn't prepared to do this a second time. They were virtually asking me to rewrite the bits I wasn't happy with. Clearly no IT knowledge (that's my profession) and it just didn't make sense. Extra details added of which I had no experience. Extremely disappointing.

Date of experience: September 28, 2020
Portugal
1 review
0 helpful votes
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Good experience
September 26, 2020

In the overall the experience was good and tought me a different approach on my CV writing and focus. We always want more but the result achieved is good enough to move forward with confidence.

Date of experience: September 26, 2020
Austria
1 review
0 helpful votes
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Fast service
September 23, 2020

They were really helpful to improve my CV and work super fast.

Date of experience: September 23, 2020
Egypt
1 review
0 helpful votes
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HR Resume Review
September 23, 2020

Greta was very quick and prompt in her responses and feedback, it was a great experience. Thank you.

Date of experience: September 23, 2020
Saudi Arabia
1 review
0 helpful votes
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Good
September 22, 2020

Very happy with the experience, I think my CV now shows my best qualities and describes my past work in a more professional manner

Date of experience: September 22, 2020
GB
1 review
0 helpful votes
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CV rewrite
September 22, 2020

I'm very pleased with the result and the short time that it was completed in.
Thank you.

Date of experience: September 22, 2020
GB
1 review
0 helpful votes
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I initially got my CV 'reviewed' (see the verb trashed for more details) by Kate. I thought OK as I am not obtaining many calls from recruiters let me give this a go. The price was quite high for repeated reviews but I thought with feedback like this they may upgrade me.
It turns out I was better off with my previous CV. The first draft had spelling mistakes, copy and pasted parts from the initial questions, grammar errors, punctuation errors. It was an absolute mess.
To give credit to the guy he did tell me what he was trying to convey but I had to review my own CV and spend hours of time on these mistakes to make clear his tone of voice and the message that the CV was trying to convey. Even when he did make the changes that I requested, there were still grammatical mistakes that he added. How do you add mistakes on a edited document? It was horrible having to point out grammatical mistakes to someone I have paid so much money to. Please don't use them. Please don't respond to them. Their services are trash and they belong in the junk portion of your inbox never to see the light of day.

Date of experience: September 21, 2020
Saudi Arabia
1 review
0 helpful votes
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QUICK AND PROFESSIONAL RESPONSE
September 20, 2020

I am very satisficed with my New CV. The response was very quick and professional and fill the expectative

Date of experience: September 20, 2020
GB
1 review
1 helpful vote
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It's just really sad, that they don't care about their reputation, TopCV exist to scam. This company will defraud and deceive customers. In my case, I paid £99, which was the cheapest package. I sent my CV over for them to have a read & review (as requested), only for the writer to accuse me of not sending full information such as my D. O. B, education and career history. All information was apparent on my CV, but my writer did not care enough to read my CV at all, they did not even have the decency or patience to go through it thoroughly, which was the 1st red flag. I actually thought I was corresponding with a robot at one point, it was that bad. The 1st draft was very poor & when I had confronted them about it, they did NOTHING. In fact, that's where it all ended, they stopped emailing back and forth with me & they would disconnect the phone calls when i rang. They stole from me; they didn't complete my CV, actually they did not even start it, they stopped all forms of communication. They do not offer a professional service and they are not responsible at all, There is no pride in customer service or loyalty with TOPCV, they are thieves.

Date of experience: September 19, 2020