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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Calum F.
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Updating a tired CV
September 29, 2016

Both Nicole and Brand have helped me to define what it is that I have achieved over the last twenty years and managed to interpret my, at times, disjointed replies to their emails!
Thank you again Nicole B

Date of experience: September 28, 2016
Canada
1 review
0 helpful votes
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CVNow delivered as promised, with very few corrections and the staff was professional and answered my queries quickly. I recommend them to anyone needing to do or update their resume.

Date of experience: September 27, 2016
Spain
1 review
0 helpful votes
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It works!
September 27, 2016

They really know their bussiness, after i receive my final CV and letter, i posted in rigzone and i start to receive job offers!

Date of experience: September 26, 2016
Egypt
1 review
0 helpful votes
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CVnow team is amazing
September 27, 2016

My CV now is more than perfect. Very professional team and very fast. I would highly recommend them.

Date of experience: September 26, 2016
Romania
1 review
0 helpful votes
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CVNow review
September 24, 2016

My 7 pages CV now looks great. I`ve worked with Dan and the outcome was more than i was expecting. We had a few delays after i had my review on the resume that was sent to me, but overall it was a good experience.

Date of experience: September 22, 2016
GB
1 review
0 helpful votes
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Excellant service
September 22, 2016

Nicole help me put my CV together in no time at all she was very professional and help. Thank you Nicole. Will definitely recommend this service to my friends.

Date of experience: September 21, 2016
Canada
1 review
0 helpful votes
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Interview within 1 week!
September 22, 2016

I had a 4 page resume that stated a lot of tasks completed but no clear vision. Nancy at CVNOW re-wrote my resume, enriched it with keywords and accomplishments, condensed it to 2 concise pages and I had an interview within a week.

Giddyup

Date of experience: September 21, 2016
GB
1 review
0 helpful votes
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CV Now Is A Must
September 22, 2016

I had my CV re done by Rachel at CVnow, she pointed a few things within my CV that I came across as more of a doer than an achiever. She wrote me a totally new one and with a couple of edits I was delighted with the 2nd draft she sent. I have actually had 4x as many interviews now and my CV looks a lot more professional. Cant thank her enough.

Date of experience: September 20, 2016
Philippines
1 review
0 helpful votes
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Great Job Well done
September 22, 2016

Many thanks for the professional and quick turn around of my new look CV. A very easy company to work with 2 emails and it was done. Thanks Greg, thoroughly recommended.

Date of experience: September 20, 2016
Ecuador
1 review
0 helpful votes
Follow Franklin R.
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My experience with CV Now was perfect. Once I uploaded my CV immediately I was contacted by a representative and the work started same day. After some exchange of ideas and needs I received a version with a very good presentation and a totally different way of present my professional experience, skills and education. The CV and cover letter highlight main content that promote my professional profile. I am happy with the final result. Fully recommended.

Date of experience: September 20, 2016
Washington
1 review
7 helpful votes
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It's a scam
September 17, 2016

I received my first draft after a week of requesting it and as soon as I received it, I gave feedback of what needs to be changed and I was told that she is going to get back with me in a few days, however she sent me a revised document the last day of my 7 day period and when I opened it I was very shocked to find out that nothing has been done what I have asked her to do. Very unreliable service. Would not recommend it to anyone.

Date of experience: September 17, 2016
Jenna M. TopCV Rep
over a year old

Hi Goda, We appreciate you reaching out to let us know and are very sorry to hear that your revisions were not reflected in your document. We'd like to get this sorted out. If you could please send us a direct message on our Facebook page with your full name and email address, we'll get you connected to the right customer support rep and taken care of immediately. Thank you.

Oman
1 review
0 helpful votes
Follow Daniel S.
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I had the chance to get my CV revamped, very useful and top quality service, very professional assistance and commitment to deliver a good rewriting of my CV in short time. I'm happy with the results after hiring CV Now

Date of experience: September 16, 2016
Greece
1 review
1 helpful vote
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High level satisfaction
September 17, 2016

CVNow's free assessment of my previous CV was the first thing I got from them for free and it was astonishing! Even by doing that I was already happy.

But I chose to move forward and pay for the Executive pack. This is what it felt like:
A) Timing - perfect
B) CV Quality - 5*****
C) Cover letter - 5*****

About the first version of the CV they made for me, I had second thoughts so we made a second version. Mark was always in time.

D) Linkedin Profile: OK (3***) No, the quality was not bad. The reason I only give 3* is that I just knew already most of the suggestions that Mark sent me. Maybe I was expecting more. But still he corrected a lot of stuff (truth is I had already a quite "worked out" Lin Profile). Very good work though. My Lin profile is now much more professional looking.

Thanks Mark & CV Now team.

No I still have no recruiters calling me, but I still have my 60 day guarantee!

Date of experience: September 16, 2016
GB
1 review
0 helpful votes
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I was really impressed with this company. They prepared my cv over August Bank Holiday 2016 weekend and I received it fully edited by Tuesday morning, all fro less that £100!

The lay out and contents were great and knowledge of my area of expertise (law) was good. The CV was professionally prepared and already getting attention.

Thank you!

Date of experience: September 13, 2016
GB
2 reviews
12 helpful votes
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Great value for your money
September 11, 2016

I got the keyword optimised CV with revisions plus cover letter package.
I was amazed by the transformation of my CV. The three pages long, dry and boring resume became one page, well composed, exciting and brief, to the point document I can confidently use in the future. My suggestions were implemented as requested and I am really satisfied with the outcome. I can tell only good things about my cover letter too.

The ordering process and supplying the information is well developed, user-friendly. They respond very quickly really try to personalise the documents to your needs, responding to your requests.

I give only 4 stars because they missed a few critical points of my feedback when revising my CV. Of course, these were corrected on the second attempt. Also, there were a couple of typos in the CV, but spellchecker is free to download, so I corrected them in a few seconds, no harm done. It could have been done by the supplier, though, typos are a horrible mistake in CVs.

Date of experience: September 10, 2016
GB
2 reviews
0 helpful votes
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Excellent service.
September 11, 2016

My CV and cover letter were well written within few days. The writer (Andrew K) was very professional. He sent the drafts first and invited me to make any suggestions. I am very happy with the services that I have received and I would highly recommend CVNow services.

Aurela Q

Date of experience: September 9, 2016
AE
1 review
0 helpful votes
Follow Suruchi S.
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I recently got a professional CV done by CVNow and am very satisfied with the result. They checked my detailed requirements and delivered the CV that I was looking for. They rightly indicated the aspects that were not working for my original CV and corrected those. Now I am looking forward to getting desired interview calls after submitting my CV to job sites.

Date of experience: September 3, 2016
Germany
1 review
0 helpful votes
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Professionally done job, very friendly staff, offer help in any way.
I am very grateful and I can recommend CV Now to everyone who need a help with C/V.

Date of experience: September 3, 2016
Afghanistan
1 review
0 helpful votes
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Whilst we can get bogged down sometimes with minute detail and issues of timeliness for me the key to great customer service is good communication throughout the process. CVNow deserve 5 stars for this aspect alone. The final products for me (CV, cover letter and LinkedIn profile) achieved exactly what I hoped. I was handed a set of documents which accurately conveyed the message; would trigger key word searches from agencies and employers; are versatile enough for me to tailor them to particular roles with very little additional effort.

The first draft came back on time with enough of a framework and highlighted weak areas for me to steer the agent towards the final draft. This was not time consuming at all on my part as the right prompts were put in place for me to add comments to. The final draft was delayed beyond the deadline but there was excellent communication throughout which offset any concerns of mine.

I am extremely happy with the end results and I have experienced a significant increase in hits since applying for jobs using the CVNow version.

Date of experience: September 2, 2016
GB
1 review
0 helpful votes
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I was really pleased with the end result. My original result was dated and tired looking. I barely recognise it from its original format, all the detail was there but put in a more noticeable professional looking way.

Date of experience: September 2, 2016