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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Mario C.
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CVNow is great!
April 26, 2016

I contacted the team of CVNow cause my CV was not written in a professional and appropriate way and they have helped out build a more professional and well presented CV so I won't be having problems from now on when I'll need to send my CV to companies!

Date of experience: April 26, 2016
New York
1 review
1 helpful vote
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Very happy with the service I received, I brought the executive package and got what I paid for. I would 100% recommend this company. The service was fantastic and fast.

Date of experience: April 26, 2016
New Zealand
3 reviews
0 helpful votes
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My CV
April 25, 2016

CV Now recreated my CV. Changed my old fashioned format, and set it up so that it would pass through initial CV scans.
Well it certainly has changed in appearance.
I am highly qualified but I wasn't getting past initial screening for whatever reason. Let's see how we go now

Date of experience: April 25, 2016
Indonesia
1 review
0 helpful votes
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Thanks to CVnow.com, my CV has never made such "first impression" with potential career opportunities. I have received far more responses to career openings than previously in the past with my past CV. Spend a little for that second opinion, and it will definitely have a big return on the investment.

Date of experience: April 21, 2016
Germany
1 review
0 helpful votes
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A great job
April 16, 2016

The end result exceeded my expectation. I can strongly recommend this service.

Date of experience: April 15, 2016
GB
1 review
0 helpful votes
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Good service
April 13, 2016

Impressive the way CV-now condensed previous functions and converted them into actual skills which are relevant to the workplace.

Date of experience: April 13, 2016
Finland
1 review
0 helpful votes
Follow Timo V.
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I was served quickly and efficiently. I got quality cv and covering letter. These generated more contracts from recruiters than my previous ones.

Date of experience: April 12, 2016
GB
1 review
0 helpful votes
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Amazing service
April 6, 2016

I registered with CVNow and was contacted within 24 hrs. First draft was received within 48hrs and subsequent amendments carried out over a Bank Holiday weekend. Very happy with my new CV and covering letter. The advice given about LinkedIn profile was invaluable. A very good service provided at a reasonable price. Thank you

Date of experience: April 5, 2016
GB
1 review
0 helpful votes
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Shaky introduction at first and was not too pleased at the lack of contact when I first registered with the company. Given the seriousness and focus of the service to be provided, my nerves were a little frayed since when i was contacted my product would be delayed. However, CVNow did turn things around. I was contacted by two representatives who both apologised profusely for the delay; the latter of which offered an additional product to compensate for the inconvenience. My CV was assigned and I had 2 very satisfactory consultations to ensure the finished product was where i expected it to be. Overall, my experience was positive and the proof will be in the eating. Would have given 5 stars otherwise...

Date of experience: April 5, 2016
Philippines
1 review
0 helpful votes
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Decided to update my c. V recently due to re-entering the job market.

I was very impressed with the in-depth free feedback I received about my old c. V and suggestions/comments made which I would never of realised whilst applying to different jobs.

Once paying for this service I was contacted within a few days, together with an initial first draft which I refined with my my c. V writer.

Good, clear feedback, very good communication with my writer and a very professional service all round together with a quick turnaround and comments taken into account.

Date of experience: April 1, 2016
Spain
2 reviews
0 helpful votes
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EXCELLENT SERVICE
March 29, 2016

I ordered for the review of my CV because it was not receiving attention from the hiring companies. When i ordered the CV Re-write, it took less than the days they prescribed for me to have the work done. I am now ready to submit my applications for jobs and see how it will work out

Date of experience: March 29, 2016
GB
1 review
0 helpful votes
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I am at a crossroad in a portfolio career, wanting to look at some new ways of working in the future. I felt I was fairly good at writing a CV, but each time I tried I felt I was coming across with a rather confusing message. Those of us who tread the precarious freelance path will have encountered the problem of how to explain a coherent career progression across a record of clients who we have worked with, once a week for 8 years, just for 3 highly paid and very significant days alongside the essential'back burner' job we have kept on track for 15 years while running 6 high profile projects in 3 different counties in the last 5 months. None of this makes sense to anyone else.

I paid £90 to CV NOW, expecting to hit the same problem. I could not have been more wrong. My writer Kimberly understood entirely. She was patient, insightful and encouraging. I don't know how she did it but my career is now clearly and interestingly displayed across 3 pages She must have put in hours over the 2 weeks we worked together. All who have seen this have remarked how good they think it is and now they all want one!

What has been particularly useful is that now I am able to talk about my career history more clearly, This is a benefit I did not expect. I have used what she had written to entirely revamp my LinkedIn profile which has been gathering cobwebs.

Truly is the best £90 spent in a long time, Thank You Kimberly

Date of experience: March 28, 2016
Singapore
2 reviews
17 helpful votes
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After spending 117, I deeply regret going with CVNow. Fully agree with some of the negative comments on this website. Full of lies. I will NOT recommend anyone using this service. It is a rip-off for the crap they have provided. I was fooled by the "free" assessment done on my CV and fooled again into signing up by Katie Warren of CVNow. When there was delays for first 2 weeks, Katie "aplogised" and tried to up-sell to write Cover Letter at a reduced price. I felt terribly insulted.

There are other companies who would do for a fraction of the cost. At least your wont feel shortchanged if the quality is not as expected. There is too much of hype by CVNow. After 4 weeks, I'm still stuggling to make them understand that about 10 years of career has been excluded. They are simply not listening. I'm seriously doubting all the "positive" feedback on this website. Let you be the judge.!

Date of experience: March 27, 2016
Portugal
1 review
0 helpful votes
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It was good experience to cooperate with CvNow. Everything was done on time and with good attitude, feels their professionalism and experience.

I'll be recommending CvNow to my friends and colleagues, I was impressed with the whole experience.

Date of experience: March 25, 2016
Canada
1 review
4 helpful votes
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Before I officially sighned up for this service I was contacted daily by an eager salesperson convincing me it was in my best interest to sighn up.
Since I signed up there has been no correspondence to speek of. A "writer" has made no attempt to contact me.
At this point I'm pretty sure this is an internet scam.

Date of experience: March 24, 2016
Jenna M. TopCV Rep
over a year old

Hi Ryan, Thank you for reaching out and making us aware of the issues you've encountered. If you could please send us a direct message on our Facebook page with your email address and order number, we will put you in touch with a customer service rep right away to get everything taken care of. Thank you in advance!

South Africa
1 review
0 helpful votes
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Seriously impressed
March 23, 2016

As an HR professional I honestly hadn't expected to get much from the free review I heard about on Glassdoor, but I was amazed by the quality, depth and usefulness of the insights. So much so that I went with the top level package. The response was great and I'm absolutely delighted with the updated cv. CVnow were able to make it much more powerful, targeted and easier to review. I'll be recommending them to friends and family as I was really impressed with the whole experience.

Date of experience: March 22, 2016
GB
1 review
0 helpful votes
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I would have given 5 stars, but when I went to review the first draft sent I was told that my time had run out, so hence the 4 stars - perhaps CvNow should consider this for the future, as paying £125 for their CV and Cover Letter service is not peanuts.

Date of experience: March 18, 2016
GB
1 review
0 helpful votes
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Great service
March 16, 2016

The service i received was prompt and professional, i would recommend their service onto my friends and colleagues.

Thanks

Date of experience: March 15, 2016
Romania
1 review
0 helpful votes
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The delivery term was postponed more than 2 weeks but, finally, the result was good.

Date of experience: March 15, 2016
GB
1 review
2 helpful votes
Follow Harshit D.
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Paid 125 on 3rd March & accepted the receiving date of 11th March (mentioned in mail). Today is 12th and I didn't get any mail communications. Not getting reply of my mails even. Disgusted.

Date of experience: March 12, 2016
Jenna M. TopCV Rep
over a year old

Thank you for reaching out! Please send us a direct message on our Facebook page with your full name, email, and order number. We will make sure you get taken care of. Thank you in advance!