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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
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I truly enjoy using the TopCashback app! Of course, I enjoy the cash back part but I recently got the browser extension and it really has helped me a lot!
I often forget to check the app before I start shopping online. But now with the browser extension, it automatically pops up for me! Extremely helpful and very convenient!
Extremely unobtrusive extension. Straight to the point. It tells you the percentage, and you choose yes or no. It is nice to go to the site to see and manage your savings accumulation, and then you can decide how to use it later.
TopCashback is a nobrainer. Cashback on top of your purchase? Just incredible. What's even more incredible is that TopCashback is rock solid in tracking transactions. I've been using it since 6 months and it's been able to track ALL the transactions I've done. The browser extension is quite handy. It ensures that I don't have to visit the TopCashback site to enable the cashback. I can do it from the extension itself. However, if I had to nitpick, one thing I dislike about the extension is that it's a bit intrusive. It will pop-up everytime you visit the site and it has some cashback. I wish the extension would somehow remember that I've visited the site before and the cashback offer has not changed since, so there's no need to show the popup. Another thing I wish they could improve upon is the time they take to make the cashback payable. 14 weeks is WAYYYY too long.
I use this cashback site often as it's one of my favorites. They usually have one of the highest rates offered and due to their gift card option, I can get cashback by buying gift cards from stores that usually aren't on any of the cashback sites. I've never had an issue with my purchase not tracking and as for the gift cards, I always get the email within a few minutes to use. I also love that there are multiple options to cash out and some of them even offer an extra bonus if you choose them so you get even more back.
I'm pretty sure it is my discover card, maybe my american express, but one of them never seems to work on the site. I'm leaning towards my discover. Any ways, besides that, I generally like your site. Wish there were a few other gift cards, ie amazon, and some gave better savings. But I will take what I can and your convient if I don't want to run to a store with a better discount.
Hi Doug,
Thank you for the kind review despite some issues with one of your cards. Do you have this issue when cashing out via ACH bank transfer? Or is this an issue you have upon shopping on a retailer's site? That could be something we could look into for you. While we don't have the option to purchase an Amazon gift card, you do have the option to Cash Out your funds with one if you would like to ever try that option. Often times you can even receive a bonus when choosing this Cash Out method.
We strive to provide our members with the best rates as possible, but if you see a site with a higher Cash Back rate you do have the option to submit a claim to us for us to take a look into. We appreciate that you find our site convenient for your online shopping needs.
Best wishes,
Erica
Gift cards through this site are a snap and easy way to save. I have two recommendations, one is to be able to see purchased gift cards on the top cash gift card site. Since I purchase frequently, I always fear that there are unused cards out there that I overlooked or forgot to use. So some type of account set-up on the site might help with retaining this and other information for future purchases.
If your going to buy something from an online store and they don't have a discount available, you can always check here for discounts on buying a gift card first. The digital copy is available usually minutes from the time you purchase, so there's no reason to not gift it a try
TopCashback is great and typically has higher cashback than other sites, although there is a newer one coming in higher on certain sites. I do love that TopCashback has cashback on giftcards. It's like an extra discount on purchases! I do wish there were some more companies available for giftcards, but it's helped me with gifts and extra discounts on purchases for myself.
No issues and very quick delivery. A neat option TCB offers that I don't think other click through sites have.
I have purchased numerous gift cards through TopCashBack and have been pleased with the discounts and speed of processing the purchase, for the several sites that I have bought for. We have had zero issues using the cards for our purchases!
When ever I see a bonus offer I jump in and buy a gift card for a needy relative. The process is very easy and user friendly.
I would love to see better discounts on supermarket gift cards as they're the best kind to give people trying to make ends meet.
Hi Helen,
Thank you for the kind review! We're happy to hear you find our gift card process user friendly. Taking advantage of the bonus offers are a great way to get extra Cash Back too! We're always running different kinds of promotions for gift cards, so make sure to keep an eye out for supermarket gift cards. Those are definitely a great way to help people save on their daily groceries!
Best wishes,
Erica
I like the gift card option. I used it to buy myself some rugs from Wayfair.com. It was easy and handy.
Awesome deal. I'd like more cashback for gift card purchase, maybe $5 or $7. That'd be so awesome!
I love the gift card mall, but why is the personal address needed on every GC purchase? The gift cards are not mailed.
Thanks
Every time I buy a gift card I have no issue and it couldn't be any more simple
Top Cash guess above and beyond! They have started claims for me with stores that I didn't get cash back from when I didn't realize I had missed it. Sometimes it takes awhile to get the cash back, but it's a nice surprise when it comes in and I've only had one denial in a year and 7 purchases.
I love Top Cash Back! They seem to have the best cash back around!
Overall great experience!
They are reliable in terms of cash out (you can get it in PayPal or bank transfer)
The total sum of the order is different from what you get the cashback for but still high enough to worth
The hustle.
Dome sits doesn't register the buy and you have to open a claim so keep all the receipt and information of your buyings.
Hi Eden,
Thank you for the kind review despite some minor issues you may feel the site has. It is important to keep in mind taxes and shipping are not included in Cash Back purchases. So, normally your subtotal is what you will see in your account.
There are instances where Cash Back doesn't track. Our best advice to avoid this is to always clear your cookies & cache, turn off add blockers, start with an empty basket and have as few tabs open as possible. If the transaction still does not track, it is best to submit a Missing Cash Back Claim and we can chase up the transaction with your order confirmation number.
Best wishes,
Erica
Very good but the con was that when I had
Made purchases on Amazon it never register or gave me my percentages back for my purchases
Answer: I'm a glutton for punishment. So, my view of a success story may differ from your tastes. I bought some liquor at Total Wine & More, going through TopCashBack, in early March. 6 months later, after multiple back and forths, see this absolute disgrace of an answer TCB gave to get out of paying me: Sep 03 2023 Hi there, Unfortunately in this case the retailer has awarded the commission (cashback) for your sale to another affiliate. These other affiliates can include rival cashback portals, comparison sites or even a simple click on a Google ad. This has resulted in the tracking cookie not linking back to TopCashback. We are not denying that you clicked-through to make the purchase from your TopCashback account, but certain aspects can have a negative effect on your transaction tracking and TopCashback not being recognized as the 'last referrer' of the sale. Reasons for a retailer making this decision can include: -If your computer cookies were not cleared before making a transaction -Another website, cashback portal, pop-up advertisement, search engine or comparison site may have linked to your transaction -Coupon codes which are not advertised by TopCashback. -Using ad-blockers on your browser These are only suggestions, however, as the retailer does not advise us which of these is applicable in your particular case. As this is the retailer's final decision, I'm afraid this isn't something we can dispute further. For any future purchases we'd recommend to clear cookies prior to logging-in to your account and avoid the use of coupons unless you see the code posted on our site. We hope any further transactions are more successful for you. Best wishes, TopCashback Support Even scumbag personal injury lawyers don't give these kind of tortuous excuses to absolve their obligations! That is one success story for a man and a giant leap for...what is the word I'm looking for?


Hi Vishal,
Thanks so much for your kind review! We're happy to hear you are liking our site so far and that all of your transactions seem to track properly. I understand your concern about the extension popping up every time you visit a site. However, if a Cash Back rate changes, which they do frequently, we want to make sure members are aware of that change.
In regards to the time it takes for Cash Back to become payable, this time frame is dependent on a retailer's cancelation window, which in most cases is roughly 90 days. Some retailers can return Cash Back in as quick as 2-3 weeks, but as soon as the retailer provides us the Cash Back, it reflects in your account.
Thank you for taking the time to leave us a nice review despite your minor concerns. We hope to continue to help you save money through our site in the future!
Best wishes,
Erica