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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
This summary is generated by AI, based on text from customer reviews
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It's my very first time using TopCashback and I'm very pleasantly pleased! Would definitely recommend everyone give it a try!
This site is so easy to use when shopping online! You only have to click an extra time for it to register your shop and you get cash back!
Hi Kathy,
Thank you for the kind review! We're pleased to hear you find our site easy to use to get your Cash Back. For one extra click you can get money back on purchases you were likely going to make already! We appreciate your loyalty to our brand and hope you continue to save through TopCashback!
Best wishes,
Erica
Conheço o site há muitos anos e estou completamente satisfeita.
I had a fantastic experience using this website! The interface is user-friendly, the content is well-organized, and everything loads quickly. I found exactly what I was looking for without any hassle. Great job to the team behind this site – highly recommended!
Hi Shoabdulbosit,
Thank you so much for the kind review! We're happy to hear you find the site user-friendly, well organized and that everything loads in a timely manner. With over 7,000 retailers on our site, we're pleased that you were able to find what you were looking for and got Cash Back on purchases you were likely going to make anyway! Thank you for being a loyal member and we hope you continue to enjoy our site for your Cash Back needs!
Best wishes,
Erica
I've only been using TopCashback for a month now and am already reaping the rewards. It's fast and easy and I've already cashed out onto a gift card that I'm going to be using soon.
IVE BEEN WITH TOPCASHBACK FOR AROUND THREE YEARS NOW, AND LET ME TELL YOU IVE SAVED SO MUCH MONEY WHILE SHOPPING, NOT JUST IMPORTANT DATES LIKE CHRISTMAS, BUT EVERYDAY PURCHASES.
I try to use the TopCash any time I shop online. Not every site takes it but it always pays, literally, to use it when it is an option! It can take some time to get the money into my account, but it does build up.
They almost consistently give the highest cashback I've seen, plus they're the only one I've seen that gives bonuses for purchases. The customer service is very helpful when there are any issues of a purchase not tracking.
Usually accurate in cash back earned. When not, customer service is responsive and typically works out as expected.
Hi Jeremy,
Thank you for the kind review! We're happy to hear that even if there are times where the Cash Back comes up as not accurate, our customer service team is able to make it right. We do our best to provide the best service for our members so they can get the most savings possible. If there is anything we can do to bump your experience to 5 stars, please let us know!
Best wishes,
Erica
They have the absolute best customer service out of anyone I have ever experienced. Whenever I've had a problem with a merchant not reporting my cash back, they don't give up pursuing it. They even pursued one of my issues that I had forgotten about from well over a year ago!
Hi Robert,
Thank you so much for the kind review! We're happy to hear that on top of enjoying our site, you trust in our Customer Service. It's always important for a brand to have a dependable Customer Service team, so thank you for the kind words on our team! We strive to help our members any way we can. Thank you for being a loyal member and we hope you continue to save through TopCashback!
Best wishes,
Erica
One of the easiest sites I have used. I very rarely see an issue and if I do customer service takes care of it. The only "down" side I can see is I wish there was more stores.
Overall, not too bad of a cashback site. Could have better deals, but better than nothing. :)
Hi Sasha,
Thank you so much for the kind review! Our team works hard to find the best deals for our members and we are constantly running different types of exciting promotions! We're happy to hear that overall you are pleased with our site, but if there is anything else we can do to bump your experience up to 5 stars, please let us know!
Best wishes,
Erica
I was very happy to get cashback from Topcashback, it's simple and easy for me to do shopping as usual.
Moreover, the tracking notification is quite helpful as well. Even sometimes missing tracking, I can claim and receive the cashback afterwards.
I've been using TopCashback for a while, and overall, my experience has been great. I love how easy it is to track my cashback, and the variety of stores available makes saving money effortless. Their customer support team is also responsive and helpful."
Hi Thanuja,
Thank you for the kind review! We're happy to hear you've been enjoying TopCashback for awhile now and have had a positive experience! We strive to make the Cash Back process as seamless as possible for our members so it is nice to hear that you find tracking your Cash Back easy. With over 7,000 retailers to choose from, we are happy to help members save money on purchases they were likely going to make anyway.
Our customer service team does their best with responding to members, so we're happy to hear you find us both responsive and helpful. We want you to get the most out of our site and we will always do what we can to help!
Best wishes,
Erica
This is a Great app with easy to earn rewards! I love to get gift cards through here and also shop with the extension.
Very happy using Topcashback because it has the best cashback offers on all the products that interest me.
I love this app, it has a lot of good deals, most of the stores that I love are here😍 sometimes the time to approve the money is lot and in a few cases the purchase didn't apply and don't show why.
Hi Alejandra,
Thank you for the kind review! We're happy to hear you are enjoying our app and you can find most of your favorite stores on there! We strive to have the best Cash Back deals for our members to save the most money. The rate at which Cash Back becomes payable is dependent on the retailer's cancellation window. For some that could be 2-3 weeks, whereas others could be up to 90 days. However, as soon as the retailers pay us, we send you that money. If your Cash Back ever does not track or gets declined, please submit a Missing Cash Back Claim and we can follow up on that for you!
Best wishes,
Erica
TopCashback always has the highest cashback rate across industry. It is very useful. One thing I need to point out here is that the claim process could usually take long. But I enjoy this site overall.
Hi Junjian,
Thank you for the kind review! We're happy to hear you find our site has the best Cash Back rates. If you ever notice a site with a higher rate, we encourage you to still shop through TopCashback and submit a Highest Cash Back Guarantee claim and we will match that rate for you.
We understand the claims process can be rather lengthy, and we do apologize for that. However, if a transaction does not track or your Cash Back declines we strongly encourage going through the process so we can speak with the retailers on your behalf and try to sort things out.
Thank you again for the kind review and we hope you continue to save through TopCashback!
Best wishes,
Erica
Thank you soo much for make my life better, I love this app one of the best
Hi Hermes,
Thank you so much for the kind review! We're happy you feel our app is one of the best. Cash Back can absolutely make life a little better! Getting that extra savings on purchases you were going to make already is such a great feeling. We hope to help you save more in the future!
Best wishes,
Erica
I have been happy with TopCashback and have had it for years, but the issues I have are the other similar savings extensions all seem to jump on at the same time. And often they put a flag out which covers the webpage I am trying to buy from. - If there was a way, they would not just jump on top of each other, and you never know which one is the best for that particular merchant. - That would be helpful.
Hi William,
Thank you for the kind review! We're happy to hear you are a long time TopCashback member and have been happy with our site. I understand your frustration with having multiple extensions jumping on top of each other and worrying about Cash Back not tracking properly. My best advice would be to compare through the respective websites if you are still looking to compare rates. However, if TopCashback still has the lower rate, we encourage you to still shop through our site. You can submit a "Highest Cash Back Guaranteed" form right on our site and we can match the higher rate for you. In order to make sure your purchase tracks through TopCashback, you would need to disable your other extensions.
Best wishes,
Erica
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sarah,
Thank you for the kind review! We're happy to hear that your first experience on TopCashback was positive. We strive to make the user journey as easy as possible for new and existing members, so it is comforting to hear a new member having a pleasant experience! We hope you continue to save through our site on your future purchases!
Best wishes,
Erica