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TopCashback

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Ohio
1 review
0 helpful votes
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Reliable and simple to use
April 14, 2025

TopCashBack is my go-to cash back site for everyday purchases. I'm saving money on purchases I was already making by starting from the app! A great number and variety of retailers are represented. TopCashBack also recommends valid coupon codes on top of your cash back savings. And further, you can purchase gift cards for a number of retailers, earning cash back on the gift card and again on your purchase of merchandise. It stacks up. Confirmation and availability of cash back can sometimes be slow, but the support articles are helpful and customer service is responsive to questions. Withdrawal to my bank account is easy and convenient. I recommend it to any online shopper!

Date of experience: April 4, 2025
Arizona
1 review
0 helpful votes
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AWFUL AT HELPING
April 14, 2025

I HAVE NOT BEEN ABLE TO LOG IN FOR OVER A WEEK NOW AND IVE EMAILED 5 TIMES AND ALL I'VE GOTTEN BACK EVERY TIME IS "We will pass this issue on to someone of our team who can assist you" WHY CANT THE PERSON WHO RESPONDS TO MY EMAIL HELP ME RAYMOND!

TopCashback attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Ryan,

I'm sorry to hear you've been having trouble logging in. If your account has been locked, our fraud team could have flagged suspicious activity. We do this not only to protect the company, but you as a member. Mistakes do happen and we are happy to correct them. Please send me an email to uscustomercare@topcashback. Com so I can take a look into this for you.

Best wishes,
Erica

Canada
1 review
0 helpful votes
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Solid cashback site
April 13, 2025

If there's any issues, the support staff have been excellent in my experience. For a cashback site the experience has been great overall

Date of experience: April 2, 2025
Thailand
1 review
0 helpful votes
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Most of the time, I get cash back, only sometimes which I need to ask help from customer support which they provide quick and great response, wonderful job.

Date of experience: April 2, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Somyot,

Thank you so much for the kind review. We're happy to hear you have had some great success with receiving Cash Back through TopCashback. We understand things happen where transactions don't track, Cash Back gets declined, etc. However, we're happy to hear you've had a good experience with our Customer Service team when any issues arise.

Best wishes,
Erica

Alabama
1 review
0 helpful votes
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Awesome!
April 13, 2025

Got money back quickly and easily! Not much fuss and website easy to use!

Date of experience: April 2, 2025
Ohio
1 review
0 helpful votes
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Payment
April 13, 2025

I was easily able to cash out to my PayPal account my cash back! :)

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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It's awesome
April 13, 2025

It's awesome. I like the way top cash is giving the cash back. Love the small/extra money

Date of experience: April 2, 2025
Louisiana
1 review
0 helpful votes
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Great app!
April 13, 2025

I've used money back/saving apps before and wasn't able to withdraw the money I earned. This app is the real deal. It takes a few weeks to process but I was able to withdraw my money easily.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Rewarded for shopping
April 12, 2025

Easy to use, easy to earn, and easy to cash out. There's competition with retailers wanting you use their app to purchase, but if you remember to use a web browser you earn rewards easily.

Date of experience: April 2, 2025
South Carolina
1 review
0 helpful votes
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Even Better With Bonuses
April 12, 2025

I've used several "rebate" sites, but when I compare before purchase TopCashBack is usually the winner offering the greatest percentage back. On top of that, I can extend my savings by cashing out for a gift card with an added bonus. I also like they offer rewards back on gift card purchases as well. Payout is a little long, but it's still nice when it does.

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
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Most online shopping sites has highest cashback rate on TopCashback and contacting customer service is located visibly within the account/website

Date of experience: April 2, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Khadar,

Thank you so much for the kind review! We're happy to hear you enjoy our high Cash Back rates and that our Customer Service team is easily accessible. If you didn't know this already, we offer a highest Cash Back guarantee, so if you see a higher rate elsewhere, we still encourage you to shop through TopCashback. You can submit a claim and we will not only match that rate, but we will beat it! If you have any questions, please feel free to contact customer service.

Best wishes,
Erica

Pennsylvania
1 review
0 helpful votes
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Fast and easy
April 12, 2025

Bought something I would normally but through the topcashback app, and received the whole amount back as a gift card. Quick and easy process.

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
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The best app!
April 11, 2025

The best easiest app ever! Just go through topcash to make online purchases ale make money!

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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TopsCashback is EZ
April 11, 2025

It is so easy to shop and get cashback! The website is very user friendly and who doesn't like getting money back?!

Date of experience: April 1, 2025
Virginia
2 reviews
0 helpful votes
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Topcash Top Notch
April 11, 2025

I have been member for years and have saved hundreds of dollars!

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Best Cash Back App!
April 10, 2025

This is the best cash back app with the highest percentages back and the most vendors. I love it!

Date of experience: March 31, 2025
Ohio
1 review
0 helpful votes
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The name says it all.
April 10, 2025

Easy way to save by getting cash back on purchases from your favorite stores. Easy to use. I love it and highly recommend.

Date of experience: March 31, 2025
Kazakhstan
1 review
0 helpful votes
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It's so nice
April 9, 2025

It's so nice that we can earn cashback with shopping. The website is very easy to use, there are every time gives big chance to cashback. Thanks 🙌🏻

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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The humming bird is the word!
April 9, 2025

They have me a great bonus offer and I was able to get the best space saving coat rack for my new apartment when I moved. It made a great house warming gift from TCB!

Date of experience: March 29, 2025
Ohio
1 review
0 helpful votes
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This is by far the best cashback site out there. Fast payout. They can't be beat. I have earned over 3000. 00 dollars just doing what I always love do. Shopping.

Date of experience: March 29, 2025