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TopCashback

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Pleasantly Surprised
April 30, 2025

Thanks to FreebieMom I received a Kuerig machine for free after cashback! Looking forward to many more shopping experiences with TopCashBack! I expect it to be a long friendship!

Date of experience: April 20, 2025
Tennessee
1 review
0 helpful votes
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Easy Transaction
April 29, 2025

Touch, touch and touch, done. Easy Transaction. I do recommend TopCashBack for my number one cash back alp.

Date of experience: April 19, 2025
Ohio
1 review
0 helpful votes
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Easy to use and redeem
April 29, 2025

Easy to activate with chrome extension. I love the bonus cash back for certain gift cards while redeeming.

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Great, It really works!
April 28, 2025

Getting cash back for money that I've already spent is awesome! The payout times are a little long but that's okay

Date of experience: April 18, 2025
California
1 review
0 helpful votes
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Great website for cash back
April 28, 2025

I have great experience using Topcashback. Com for many years now. The website is easy to use and get cashback as promised. Highly recommended to everyone!

Date of experience: April 18, 2025
Virginia
1 review
0 helpful votes
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I enjoy getting the rewards, but Lots of merchants, etc., don't allow use of virtual rewards. Very frustrating.

Date of experience: April 10, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Marilyn,

Thank you for the high rating, despite how you feel about the virtual rewards. If you are having trouble utilizing this offer, you still have the option of sending your Cash Back straight to your bank account.

The virtual card can typically only be used if you can pay fully using the card, so if you don't have enough or have too much, it may not work. Some retailers may allow partial payment, in which case you would be able to use the card.

We appreciate the feedback and will take this into consideration for the future.

Best wishes,
Erica

Illinois
1 review
0 helpful votes
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I'm extremely disappointed with TopCashback. After patiently waiting for nearly two years for a cashback to be confirmed, I was suddenly informed that the merchant denied the claim, and TopCashback could do nothing about it. What's worse is that I had provided all necessary details and proof of the transaction, including the merchant order confirmation. Despite this, I received no help or resolution—just a canned response shifting the blame entirely to the merchant. There's no ETA, no visibility into cashback timelines, and no warning if something changes. If a merchant can revoke cashback years after the transaction, what's the point of using the platform? TopCashback seems to have no policy or accountability structure in place to protect the user or challenge unfair denials. This experience has completely shattered my trust in TopCashback. I will never use it again, and I strongly advise others to think twice before relying on cashback that might never arrive—no matter how long you wait or how much proof you provide.

Date of experience: March 25, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Gagandeep,

I'm sorry to hear you've had this experience. We have set-up the claims process for the purpose of being able to contact the retailer's on your behalf to chase up your Cash Back. We want to ensure that you receive your earnings if one of our retailers has made a mistake and that there is a proper system in place to track the progress of that. Similar to our competitors, these claims are then approved or denied within a network, not the retailer themselves. Rest assured, we are working with our claims team to improve the process and communication, so your feedback is very much appreciated.

Mistakes do happen, and I would like to be able to assist you with your specific transaction. If you can reach out to me at uscustomercare@topcashback. Com, I can take a deeper look and see what exactly went wrong and try to make this right for you.

Canada
1 review
0 helpful votes
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Like the name implies, the site is a topside yo earn cashback while shopping online. The site pays quickly. I have in the last two years earned over 500usd in cashback.

Date of experience: April 10, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Tomo,

Thank you for the kind review! We're happy to hear you find our site reliable and trustworthy. We strive to do the most for our members who come to us for their online shopping needs. We're glad you feel you receive your Cash Back in a timely manner and have earned $500 so far with us. We hope you continue to save through TopCashback on your future purchases!

Best wishes,
Erica

TW
1 review
0 helpful votes
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Exceeded all my expectations!
April 20, 2025

You can easily redeem the amount you've earned. This feature is incredibly easy and practical to use!

Date of experience: April 10, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Fengwei,

Thank you so much for the kind review! We're so happy to hear you find it easy to receive your Cash Back! We strive to make that process as easy as possible for our members. We're happy our site has exceeded your expectations and we hope we continue to do so in the future!

Best wishes,
Erica

New York
1 review
0 helpful votes
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Topcash rewards
April 18, 2025

Love them but... TEMU if you opt for their "price adjustment" in the 30 day window for finding a lower price for ONE item they reject your entire TEMU Topcash! NOT worth asking for the price adjustment!

Date of experience: February 23, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Lisa,

Thanks for the high rating regardless of how you feel about Temu's price adjustment. Most retailers on our site do state in their terms and conditions: "Returning, exchanging, cancelling, or adjusting any part of an order or purchase may result in Cash Back being declined." Adjusting a purchase can ultimately result in declined Cash Back. We appreciate the feedback and please feel free to reach out to our customer service for help or concerns!

Best wishes,
Erica

New Mexico
1 review
0 helpful votes
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Doneandgone
April 15, 2025

I placed an order for a new under-sink reverse osmosis water filtration system with Lowe's and everything went smoothly as I had hoped and expected. No glitches or problems were experienced, but hopefully the item will arrive on-time as indicated by the seller.

Date of experience: April 2, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Stella,

Thanks so much for the kind review! We're happy to hear you had successful purchase with no glitches or problems. We strive to make our site as user-friendly as possible for our members to earn their Cash Back on. If there's anything we can do to bump your experience to 5 stars, please let us know!

Best wishes,
Erica

Germany
1 review
0 helpful votes
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Works sometimes but not always
April 15, 2025

It's good to claim some cash back, but sometimes, you will lose your cashback, so do not really make the decision based on it, sometimes, the price is higher than not using the Topcashback link

Date of experience: April 5, 2025
TopCashback Support T. TopCashback Rep
12 months ago

Hi Andreas,

Thanks for the high rating despite the fact that you sometimes lose your Cash Back. If you are referring to Cash Back declining, there are a number of reasons Cash Back can decline. Some of these reasons being: not regularly clearing cookies & cache, having too many tabs open while shopping, purchasing a non- qualifying item, shopping with a pre-loaded cart or utilizing a coupon/promo code not provided by TopCashback. If you're unsure why your Cash Back declined, please submit a Missing Cash Back claim and we can dig further into your transaction to get some answers.

If your Cash Back didn't track at all, we also advise submitting a Missing Cash Back Claim so we can ensure you get a fair chance of earning your Cash Back. We will work with the retailers via partnered networks and fight for Cash Back on your behalf.

Best wishes,
Erica

California
1 review
0 helpful votes
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Best cashback site, ever!
April 15, 2025

Easy to search and always the best cb value when compared to rakuten and the likes. Best of all, the humming bird promo drives engagement and FOMO.

Date of experience: April 4, 2025
TopCashback Support T. TopCashback Rep
11 months ago

Hi Ben,

Thanks so much for the kind review! We're happy to hear you enjoy our high Cash Back rates! Our team works hard to find the best rates for our members. If you didn't already know, if you find a better rate somewhere else, we still encourage you to shop through TopCashback and submit a claim through our Highest Cash Back Guarantee. Not only will we match that rate, but we'll beat it!

We love our hummingbird friend too! Stay tuned for when he flies back for another game!:)

Best wishes,
Erica

New York
1 review
0 helpful votes
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Easy to use and great cash back!
April 14, 2025

I have a couple of cash-back programs I use and TopCashback is my favorite. They consistently have the highest cash back rates, and it's very easy to use. I never have problems with the site not recording my shopping trip. I definitely recommend it to get money back on your everyday purchases!

Date of experience: April 4, 2025
TopCashback Support T. TopCashback Rep
11 months ago

Hi April,

Thank you so much for the kind review! We're happy to hear TopCashback is at the "Top" of your Cash Back sites! We strives to get the best rates for our members so we're happy to hear you feel that is true. If you didn't already know, if you ever see a higher rate on another website, we still encourage you to shop through TopCashback and submit a claim with our Highest Cash Back Guarantee. Not only will we match that rate, we'll beat it!

We're also happy to hear you use our site with ease. We strive to make our site as user friendly as possible, so this is always nice to hear. Don't forget to find your unique referral link in the "Refer a Friend" tab on our site to earn some extra Cash Back by sharing with friends and family! Thanks for being a loyal TopCashback member!

Best wishes,
Erica

Virginia
3 reviews
6 helpful votes
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Very Best Cash Back. Seriously
April 14, 2025

Almost 1600$ so far cash back is the best of the best!

All the rest I've tried and it's wack!

Date of experience: April 4, 2025
TopCashback Support T. TopCashback Rep
11 months ago

Hi James,

Thanks so much for the kind review! We're happy to hear TopCashback is your go-to site for your Cash Back purposes. It's awesome to see you've saved almost $1600 so far! Each purchase you make adds up and can really help with finances or if you want to just treat yourself! We hope you continue to save through TopCashback on future purchases!

Best wishes,
Erica :)

Illinois
1 review
0 helpful votes
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Great rates, and customer service!
April 14, 2025

Seems Topcashback has the best rates when compared with other cash back sites. Easy to use, just click on the link and the redemption is easy too. Thank you!

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Great cashback app
April 14, 2025

I have 2 caskback app but i can see the differences between theese two app
High Cashback Rates – Often higher than competitors
No Minimum Payout – You can withdraw earnings at any amount.
Multiple Payout Options – Bank transfer, PayPal, gift cards (with bonus offers).
Referral Bonuses – Earn extra cash for referring friends.
Wide Retailer Selection – Works with thousands of stores.

Date of experience: April 4, 2025
TopCashback Support T. TopCashback Rep
1 month ago

Hi Anne,

Thank you so much for your thoughtful and detailed review! We're thrilled to hear you appreciate the benefits we offer and truly value your support―we look forward to continuing to provide great rates and options for you!

Best,
Erica

Tennessee
1 review
0 helpful votes
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Fun way to connect
April 14, 2025

I like the humming bird contest. It was frustrating but i kept at it. I like the monthly surveys. I wish it had more surveys to do and i get notified about them

Date of experience: April 4, 2025
TopCashback Support T. TopCashback Rep
1 month ago

Hi Bettina,

Thank you for sharing your enthusiasm and persistence with the hummingbird contest – it means a lot to us! We'll definitely work on increasing survey opportunities and improving our notification system, so you can stay engaged even more easily. Looking forward to continuing this fun connection with you!

Best,
Erica

New York
1 review
0 helpful votes
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Love getting paid to shop
April 14, 2025

While not every store I shop at is listed, there are so many places that are. It's nice to get a little bit of money back on things I was going to buy anyway, especially plane tickets and hotels.

Date of experience: April 4, 2025
Colombia
1 review
0 helpful votes
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Love Gift Cards
April 14, 2025

I love purchasing gift cards to get cashback, but it's often difficult to get the transactions approved. My cards have been blocked many times, so I always worry it will happen again. I've also encouraged many friends to buy gift cards, and most of them haven't been able to complete the purchase for the same reason. Maybe Runa needs to provide banks with more security or verification for these transactions.

Date of experience: April 4, 2025