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Top Business Class

4.7

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Top Business Class Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.

This summary is generated by AI, based on text from customer reviews

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77 reviews

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KC L.
1 review
0 helpful votes
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Very efficient and money saving
January 8, 2019

Very efficient and money saving.

Date of experience: January 7, 2019
Angela Q.
18 reviews
0 helpful votes
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The experience was great and Serge continued to contact me until he was able to meet my needs.

Date of experience: January 2, 2019
bernhard E.
1 review
0 helpful votes
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Excellent
December 31, 2018

Excellent

Date of experience: December 31, 2018
Eve J.
1 review
0 helpful votes
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The associate (Andre) was excellent
December 21, 2018

The associate (Andre) was excellent. He was able to assess my needs and provide solutions for them. I am 70 yrs old facing a 30hr trip. I was very scared of the flight. Now I am excited to go. Thank you Andre.

Date of experience: December 21, 2018
Duck Q.
1 review
0 helpful votes
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Serge was very professional and very short time was able to get us tickets to Rome at the best price of any on the internet. We enjoyed the outstanding support and will contact Serge for any future airline reservations.

Thank you Serge.

Don

Date of experience: December 15, 2018
Schmidt D.
1 review
0 helpful votes
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...
December 15, 2018

Date of experience: December 14, 2018
rallen O.
1 review
0 helpful votes
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Serge did just what he said he would do, and the fare/flights were as he initially told me. Pleasant to deal with, so no issues at all. I appreciate the assistance.

Date of experience: December 14, 2018
Vijay S.
1 review
0 helpful votes
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The customer service person Olga Volha was polite and patient with my request. She helped find the route and airlines within the price range I was looking for. This was my first booking with TopBusinessClass.com and I am very pleased with the service quality.

Date of experience: December 13, 2018
Peter J.
20 reviews
0 helpful votes
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Simple amd effective with assured guidance from the afebt (Serge)

Date of experience: December 11, 2018
Steen H.
1 review
0 helpful votes
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Natasha is an outstanding employee and wonderful to work with since she is of theclass level. First

Date of experience: December 11, 2018
Richard B.
17 reviews
0 helpful votes
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Excellent experience
December 7, 2018

Excellent experience. Surge did a great job getting me good tickets at a reasonable price. I will always use top business class

Date of experience: December 7, 2018
Bill L.
17 reviews
0 helpful votes
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Serge, my contact was very knowledgeable and pleasant to deal with. Prompt in responding to questions.

Date of experience: December 6, 2018
Terry W.
17 reviews
0 helpful votes
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Always a pleasure to deal with Top Business Class; customer service and the price are very appealing.
Terry W Portland Oregon

Date of experience: December 5, 2018
Vivian O.
1 review
0 helpful votes
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My experience has been first rate with Natasha Davis. She was able to get good flights for us at a reasonable price. She gave excellent reasons why we should trust Topbusinessclass.com instead of some of the other companies out there. I recommended her to a friend and will continue to use her.

Date of experience: December 3, 2018
Alan G.
17 reviews
0 helpful votes
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Excellent service from Serge; always positive and courteous and dealt with issues promptly and with consideration of my needs.
I'll definitely book through him in future when I need to trave;

Date of experience: December 3, 2018
Mcaith R.
1 review
0 helpful votes
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Serge was wonderful and helpful the whole experience was wonderful

Date of experience: November 30, 2018
tim A.
4 reviews
0 helpful votes
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This was my first experience with topbusinessclass.com and I was a bit worried about the legitimacy of their offering. My worries were unfounded. TBC saved me $1600 on two business class tix to Amsterdam and it was seamless and easy. Nick Taylor was our agent and was helpful and patient with the various options that we considered. No hesitation in recommending TBC to others.

Date of experience: November 30, 2018
Canada
1 review
5 helpful votes
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I contacted a travel consultant directly, via email, on October 26th, with preliminary details about travel to New Zealand. There was no response, so I called on October 29th. The consultant said my email had gone to his spam file (okay, I'll give him that one). After our call, I sent an email (same day) with additional detail. No response. I followed up on November 2nd, by email and phone, to see if he had received my email (he had) and to confirm details. From November 2nd to November 26th... no communication from him at all. Nothing on Black Friday. Nothing on Cyber Monday. On November 26th, I made flight arrangements through ANZ and got the flights I wanted, at the price i expected to pay based on TopBusinessClass ads. I sent the travel consultant an email asking him to close our file (if we ever had one). No response yet (it's November 29th today). I am not impressed and would give TopBusinessClass zero stars, if I could. All I did was to monitor airline (ANZ, UA and AC) sites.

Date of experience: November 29, 2018
Bob H.
21 reviews
0 helpful votes
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Natascha was most helpful and did follow-up promptly

Date of experience: November 27, 2018
Manu P.
1 review
0 helpful votes
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Excellent service provided by Jadon Park
November 27, 2018

Excellent service provided by Jadon Park. Got me a great deal at a late stage. Will use their services again for sure. Have already recommended to couple of friends of mine.

Date of experience: November 27, 2018

From the business

TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today


topbusinessclass.com
Sacramento, CA, United States