Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Top Business Class

Top Business Class

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Top Business Class?
grey stargrey stargrey stargrey stargrey star

Top Business Class Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.

This summary is generated by AI, based on text from customer reviews

Instant Feedback

77 reviews

We monitor reviews for authenticity

Stan Y.
1 review
0 helpful votes
Follow Stan Y.
Unfollow Stan Y.
Share Review
Report Review

Prompt and friendly service
November 28, 2019

Prompt and friendly service. Efficient process and good price.

Date of experience: November 28, 2019
Bob T.
14 reviews
0 helpful votes
Follow Bob T.
Unfollow Bob T.
Share Review
Report Review

Alex does a great job for us We have worked with...
November 28, 2019

Alex does a great job for us We have worked with Alex a number of times for multiple Europe flights. Alex is our go to guy.

Date of experience: November 27, 2019
Theresa R.
18 reviews
0 helpful votes
Follow Theresa R.
Unfollow Theresa R.
Share Review
Report Review

...
November 27, 2019

Date of experience: November 27, 2019
Dr T.
3 reviews
0 helpful votes
Follow Dr T.
Unfollow Dr T.
Share Review
Report Review

Excellent, so far...
November 27, 2019

Excellent, so far... waiting for boarding passes.

Date of experience: November 27, 2019
Erna Y.
1 review
0 helpful votes
Follow Erna Y.
Unfollow Erna Y.
Share Review
Report Review

I was very pleased with your service Alex was great and informative,I definitely recommend him to my friends.

Date of experience: November 26, 2019
Jeff J.
21 reviews
0 helpful votes
Follow Jeff J.
Unfollow Jeff J.
Share Review
Report Review

Natasha was very efficient and always helpful with a cheerful demeanor!

Date of experience: November 24, 2019
Rich Y.
4 reviews
0 helpful votes
Follow Rich Y.
Unfollow Rich Y.
Share Review
Report Review

I found your travel consultant, Andrey Grove, to be proactive, customer oriented and fun to work with. No bureaucratic attitudes found with some on-line consultants. I travel abroad frequently and will certainly use him again. He is a jewel in your crown.

Date of experience: November 23, 2019
Borchers f.
1 review
0 helpful votes
Follow Borchers f.
Unfollow Borchers f.
Share Review
Report Review

Natasha is terrific and took care of our needs with speed and attention to detail. She should be commended.
- Joan and Doyle Borchers

Date of experience: November 22, 2019
New York
1 review
0 helpful votes
Follow Harold M.
Unfollow Harold M.
Share Review
Report Review

Amazing service!
November 22, 2019

It is my first time to use top business class.com but definitely not my last. John was amazing to work!

Date of experience: November 22, 2019
Nelson T.
1 review
0 helpful votes
Follow Nelson T.
Unfollow Nelson T.
Share Review
Report Review

Excellent!
November 22, 2019

Excellent! I'm really pleasef!

Date of experience: November 21, 2019
John G.
11 reviews
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Although a little more than I would have liked to spend (especially on premium economy instead of our usual business class), we got good flight times out of Sacramento, and only about $1K premium over coach, so, given it's high season, shouldn't complain. Serge was very easy to work with Will definitely use them again.

Date of experience: November 21, 2019
Ron J.
1 review
0 helpful votes
Follow Ron J.
Unfollow Ron J.
Share Review
Report Review

I was flying from Austin, Texas, to Lisbon, Portugal, and needed to arrive at about the same time as a friend flying from Los Angeles to Lisbon. Alex was extremely courteous and helpful in finding flights that arrive very close together and also getting an excellent price.

Date of experience: November 18, 2019
William B.
3 reviews
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Serge was Professional, Patient, Honest and Extremely Helpful.

Date of experience: November 17, 2019
Kathryn Z.
17 reviews
0 helpful votes
Follow Kathryn Z.
Unfollow Kathryn Z.
Share Review
Report Review

Dealt with Andrey Grove who was always available, knowledgable and helpful. I will definitely contact Andrey when I fly internationally again - most likely Fall of 2020.

Date of experience: November 16, 2019
melody m.
1 review
0 helpful votes
Follow melody m.
Unfollow melody m.
Share Review
Report Review

Andrey grove is great
November 16, 2019

Andrey grove is great

Date of experience: November 15, 2019
John G.
13 reviews
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Provided efficient service and competitive pricing for a complex business trip to Germany.

Date of experience: November 14, 2019
Richard C.
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

I am very satisfied your co
November 14, 2019

I am very satisfied your co. And my contact Natasha Davis. Wish your co. And Natasha good luck. I plan to purchase at least two trip a year so i hope your co. Keep doing business well.
Richard choi

Date of experience: November 14, 2019
Donald U.
14 reviews
0 helpful votes
Follow Donald U.
Unfollow Donald U.
Share Review
Report Review

Serge at Topbusinessclass was responsive and professional. He was able to save us quite a bit of money on our flights. We do a lot of traveling, so I expect to use them frequently.

Date of experience: November 11, 2019
Mark A.
34 reviews
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

Serge was excellent with Customer Service with the issues I had on my trip.

Date of experience: November 11, 2019
Philip J.
1 review
0 helpful votes
Follow Philip J.
Unfollow Philip J.
Share Review
Report Review

Sam is a great person for helping booking ticket
November 6, 2019

Sam is a great person for helping booking ticket. Highly appreciated!

Date of experience: November 5, 2019

From the business

TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today


topbusinessclass.com
Sacramento, CA, United States