Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Top Business Class

Top Business Class

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Top Business Class?
grey stargrey stargrey stargrey stargrey star

Top Business Class Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.

This summary is generated by AI, based on text from customer reviews

Instant Feedback

77 reviews

We monitor reviews for authenticity

Completely S.
1 review
0 helpful votes
Follow Completely S.
Unfollow Completely S.
Share Review
Report Review

I have dealt with other firms that provide discounts on international business and first class fares but have found this firm and Nick Taylor to be without question outstanding. This past November four of us traveled to Australia and we did so via Top Business Class and Nick Taylor. We found the entire process of matching our schedule with the best flight on the airline we preferred to be a painless process. Nick took care of everything for us and he did so in a very professional, courteous manner. He was easy to communicate with and even returned calls timely.

We are now planning a trip to Europe and will of course go with Nick. And yes, we have already recommended Top Business Class (and Nick) to several friends.

Date of experience: January 16, 2020
Kathleen F.
14 reviews
0 helpful votes
Follow Kathleen F.
Unfollow Kathleen F.
Share Review
Report Review

...
January 17, 2020

Date of experience: January 16, 2020
Loraine L.
1 review
0 helpful votes
Follow Loraine L.
Unfollow Loraine L.
Share Review
Report Review

Serge did an excellent job finding me a good-priced ticket.

Date of experience: January 16, 2020
Christophe Q.
2 reviews
0 helpful votes
Follow Christophe Q.
Unfollow Christophe Q.
Share Review
Report Review

...
January 17, 2020

Date of experience: January 16, 2020
Angela E.
1 review
0 helpful votes
Follow Angela E.
Unfollow Angela E.
Share Review
Report Review

I love working with Serge, he is very professional and easy to work with.

Date of experience: January 16, 2020
Jerry U.
16 reviews
0 helpful votes
Follow Jerry U.
Unfollow Jerry U.
Share Review
Report Review

Swift, accurate, helpful, courteous, and available. Went beyond the call of duty to help me get my different frequent flyer miles attached to my many flights and even helped me through the seat selection process on different airlines. First-rate.

Date of experience: January 16, 2020
Joanne C.
4 reviews
0 helpful votes
Follow Joanne C.
Unfollow Joanne C.
Share Review
Report Review

Alex found you international business seats using our air miles. He found us much better buys that we would have found ourselves.

Date of experience: January 15, 2020
Richard S.
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

The only issue I had was the way the billing came through. Citi Bank denied the charge and because of the split billing I was unable to identify it and approve it. After I called customer service and they explained it I authorized it and everything went through.

Date of experience: January 15, 2020
SHTang V.
1 review
0 helpful votes
Follow SHTang V.
Unfollow SHTang V.
Share Review
Report Review

...
January 15, 2020

Date of experience: January 15, 2020
Ted A.
6 reviews
0 helpful votes
Follow Ted A.
Unfollow Ted A.
Share Review
Report Review

We had a few complications, all our own doing due to several changes we requested including one after initial booking, but Dale was very responsive and came through. Dale always got back with me and was available on Saturday and Sunday. Highly recommend them.

Date of experience: January 15, 2020
Christiana C.
1 review
0 helpful votes
Follow Christiana C.
Unfollow Christiana C.
Share Review
Report Review

Good service and good airfare price!
January 15, 2020

Good service and good airfare price!

Date of experience: January 14, 2020
Mik Z.
1 review
0 helpful votes
Follow Mik Z.
Unfollow Mik Z.
Share Review
Report Review

I was scepitcal at first, but after checking out references I decided to give them a try. Every thing was fine. Flights and connections were a bit tight on one leg, but everything came out OK In the end. Initial reservation was messed up, but they fixed everything right away.

Date of experience: January 14, 2020
Kim Q.
12 reviews
0 helpful votes
Follow Kim Q.
Unfollow Kim Q.
Share Review
Report Review

First time using this service & definitely will use again!

Date of experience: January 11, 2020
MIKE P.
1 review
0 helpful votes
Follow MIKE P.
Unfollow MIKE P.
Share Review
Report Review

Last year Natasha assisted in a trip from Copenhagen to Tucson---great price by the way--for two. I was concerned about the late seating assignment and the airline itself, but was assured that all would be fine. It was excellent and the cost was great. I called again this year to see about an arrangement for round-trip tickets from Tucson to Malaga, Spain. The cost was more than I expected, but still far below what the various airlines quoted. Additionally, when I first contacted your company, I spoke with another consultant who immediately asked if I had previously worked with another agent. He indicated that you like to have the same person work with returning customers so he contacted Natasha for me. I got the reservations I wanted---mostly. Because I live in Tucson, Az. It is difficult to arrange flights from any where. I would have liked the tickets to include the round trips from Tucson to LAX, but understand the problems. This did make it a additional chore for me however. I will continue to work with your company, but adjust the initial home city to a larger hub to facilitate easier travel arrangements. I wish we could have found something a bit cheaper, but this reservation saved about $1,650 per ticket. Again. I will continue to utilize topbusinessclass.com as the agents are very professional, they provide options when available, and always work to assist the individual traveler's needs and desires. Too bad you don't have a "frequent flyer" club. Great job and I highly recommend your services to anyone looking to travel at business or First Class levels.
Thanks for a job well done!

Date of experience: January 11, 2020
EJD A.
1 review
0 helpful votes
Follow EJD A.
Unfollow EJD A.
Share Review
Report Review

...
January 10, 2020

Date of experience: January 10, 2020
Mike R.
21 reviews
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

...
January 10, 2020

Date of experience: January 10, 2020
Ashok R.
1 review
0 helpful votes
Follow Ashok R.
Unfollow Ashok R.
Share Review
Report Review

LEO has been patient and striving till the end to make sure he delivered what he promised as well as what we wanted to achieve

Overall a very good experience

Date of experience: January 9, 2020
Emily A.
17 reviews
0 helpful votes
Follow Emily A.
Unfollow Emily A.
Share Review
Report Review

...
January 5, 2020

Date of experience: January 4, 2020
Christina H.
14 reviews
0 helpful votes
Follow Christina H.
Unfollow Christina H.
Share Review
Report Review

...
December 20, 2019

Date of experience: December 20, 2019
Sharron W.
1 review
0 helpful votes
Follow Sharron W.
Unfollow Sharron W.
Share Review
Report Review

Alex was great My only problem was not understanding the process of completing the document needed and when the reservation was activated; everything else went smoothly, and I'll definitely be a repeat customer.

Date of experience: December 20, 2019

From the business

TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today


topbusinessclass.com
Sacramento, CA, United States