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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Tomtop good seller, I received the goods quickly, works fine. A lot of good goods.the recommended seller, buy.
Happy with the products, and the prices are great, what you read in the specs is what you get. Have bought several products and am happy with the quality.
Good offers and many deals to do. I love buy wyth this app. Sorry for my english un spanish. My buys are -action cam ok-wifi drone ok
Muito bom site, confiavel engrega rapida e de qualidade podem comprar sem medo muito seguro super recomendo
Produto enviado rapidamente, contato fácil com a loja, sistema de envio fácil e rápido.
Loja atenciosa, com o pós venda.
I bought couple things there for lowest prices compared to other stores. Items are very good quality. Will definitely buy there again and I hope they extend their catalog. One of the things I got was action cammera, mobile phonesm, rc auto. The prices were very low. Keep it up Tomtop!
Store with very nice price and quite big asortiments. In this moment Tomtop is the cheapest online store in China. To present day i made over 10 orders and i am very satisfied. In many products they provide to pay a custom, it's big advantage. I recommended this store totally!
Nice web.So wonder to buy in it. For me is on of the serious and besto web shops for my electronics gadgets. I really recomend i.
Thanks for all! A very good place for very good products very pleased with both the quality of the products and the speed of delivery of the products! I will make the markets I need only from here! Thank you so much for everything!
Ótimo site para comprar, entrega no prazo todos os produtos de boa qualidade como anunciado do site, foi a minha primeira compra no site e não decepcionou
The responses to my frequent emails asking a report back on item that was never delivered, were always the same:
"If you are satisfied with our item and service, we sincerely hope you could leave us positive feedback..." WTF!
And "What's more, if it's convenient for you, please click all the five stars..."?
Order 2 products. The first one arrived(with track ID), the secondo one had no track ID and never arrived, wrote to the support and they have sent to me a refund.
Tomtop offers an incredibly wide range of items at better than competitive price point. Most items that I have purchased offer no charge for shipping. I am so glad to have come across the Tomtop site.
You can't go wrong with Tomtop. Tim from Windsor On Canada.
Have been using tomtop now for over 5 years and have always found that it is... Good value for money - great selection of choices - easy to use - prompt shipping & delivery - good communications from seller - overall 10/10
For me it is the store that makes shipping and delivery faster. One or two after the payment you already have hand the tracking number while the competitors take from 7 to 9 days for you is information. I never knew of any complaints about the store, I trust 100% on the tomtop.
Everything was okay at the time of purchase. Ordering is simple, payment is secure. Order tracking is ensured. The delivery is fast, the communication is appropriate. The product phone) is fully in line with the description, beautiful, flawless, works perfectly, packaging is aesthetic and safe. I am completely satisfied, I will buy TomTop at other times and recommend it on my own experience!
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear customer, i am very sorry for making you feel be ignored, please kindly let me know your order number and inquiry, i will check for you and supply a solution.