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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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I've bought 2 products in this store and I get it with nice discount and they arrive very quick and with no problem.
I recommend it!
Comprei um smartphone e um cortador de cabelo. Gostei muito. Paguei com cartão de crédito em parcelas. Adorei
Muito boas ofertas, foi rapido o envio, nunca tive qualquer problema com a Tomtop. Recomendo vivamente.
Very reliable partner with good products and prices. It has very fast procedures about orders shipments and communication.
Quando fiz a compra na Tom Top, eu tinha feito uma pesquisa e concluí que é a melhor compra. Confiança... enviar o produto desejado e o preço extremamente atraente. Seriedade... dispensa comentários.
I've ordered several times at Tomtop.
Website is well structured.
Prices and offered products are fantastic.
Shipping to germany went always smoothly.
Clear recommendation!
I bought a handheld wireless keyboard and am very happy with it. The prices on Tomtop were excellent. I opted for the free shipping, which takes 3-6 weeks, but for the patient shopper, it's a great option.
I bought several gadgets from Tomtop, they have great products at low prices. If you buy from the local warehouses the delivery time is very short also.
Ótimo site de compras. O item veio conforme anúncio, não houve atraso na entrega e o preço que é super interessante.
Good store. Products meets description, good prices and sale coupons wich can save you a lot money (i save $10 from $50 order). Suprisingly fast delivery to Russia via express shiping, not ordinary mail. One issue is slow response of support. If they improve communications i will give 5 stars.
I bough a solar charger from TomTop and was very impressed about the quick delivery. Tomtop has very good products, even though most of them are from china. I recommend!
Objednával som slúchátka, ktoré mi prišli v poriadku po krátkom čase a som s nimi veľmi spokojný. Odporúčam každému tento internetový obchod.
Veel assortiment goedkoop en snelle levering ben blij met deze webshop zal deze ook doorgeven aan mijn vrienden
I've very good experience with this shop. The have good prices.
I recommend this shop. I Bought many items on this web.
Soy Usuario-comprador de articulos de TomTop, desde hace ya mas de 2 años, y los diferentes articulos adquiridos, siempre han sido de una relacion calidad/precio, excelente.
Estoy a la fecha muy satisfecho de esta wed-tienda online.
Seguire comprando de futuro.
Very good Chinese shop, with a multitude of objects from the wackiest to the most high tech, with very good prices and a relatively fast delivery.
Muy buenas ofertas, muy rapido el envio, nunca e tenido un problema con esta pagina de compras. Totalmente recomendada
Excellent support and fast delivery. Support is also very gud as it respond very fast.
Genuine prices of mostly all the products and the products are of very gud quality.
The packaging system is also very impressive
It was my first order and I'm amazed with the shipping time. Tomtop has a very fast shipping and good prices.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear customer, i am very sorry for making you feel be ignored, please kindly let me know your order number and inquiry, i will check for you and supply a solution.