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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Already bought some goods fro Tom Top and its subsidiaries.
Always excellent products and services.
Highly recommended!
Prompt shipment with parcel arrived in slightly more than 2 weeks. Camera working as described. Happy with the purchase.
Tomtop.com is great!
Consistently offering the best prices for consumer electronic items. Flash deals, presale and clearance sales are places I regularly check for good deals.
Easy to navigate and easy to place orders and pay. I awaiting my goods in anticipation.
It would be great if the shipping times can be made shorter especially for South African Shipping
Tomtop es una muy buena alternativa de compra de todo tipo de artÃculos, muy especialmente los del sector de la electrónica y la informática.
Su respuesta es bastante rápida y sus precios son muy competitivos.
Además es una de las tiendas que suelen ser colaboradoras de marcas como Xiaomi o Umidigi.
Ita:
Premetto che non conoscevo il sito web, ho acquistato un drone da circa 1000 euro con un pò di preoccupazione, non solo per i soldi ma anche per i tempi di attesa. Il prezzo era scontato di circa 500 euro rispetto ad altri siti web quindi ho pensato di rischiare. Il drone è arrivato in meno di 2 settimane, completo di tutto il necessario e con imballo eccellente (era disponibile anche il tracking number). Sono soddisfattissimo e mi sento di consigliare questo sito al 100%! Grazie TOM TOP!
Eng:
I claim that I did not know the website, I bought a drone of about 1000 euros with some concern, not just for money but also for waiting times. The price was around 500 dollars less if compared to other websites so I thought I would risk it. The drone arrived in less than 2 weeks, complete with everything needed and with excellent packaging (tracking number was also available). I am very happy and I'm reccommending this site 100%! Thanks TomTOP!
I ordered iGS10 GPS, speed sensor and bike mount, great products very satisfied.
I recommend Tom Top.
Made several purchases from Tomtop this year. Great item, good price and fast shipping. Definitely will buy from it again.
Muito boa a loja TOMTOP, recomendo demais à todos os consumidores de plantão, produtos de excelente qualidade e preços incrÃveis.
After many Emails and After a Month I Finally Received my Order, even tho I'm Still awaiting for two Orders to yet Arrive. But Once Sent out Arrived very Fast By Priority Delivery.
Laja possui um grande estoque de produtos para diversas áreas com marcas exclusivas em vários segmentos e preços muitos competitivos.
Good seller at all delivery points. quality.and product I will always buy thanks for the speed mainly quality
I just bought a new item and I am very happy, because the item has been quickly posted and I will soon receive it, Thanks Tomtop...
Excelente empresa, entrega tudo direitinho conforme sua compra, envio muito rápido, recebi tudo intacto sem surpresas, muito bem embalado, aconselho..
Just command on Tomtop. At first i hesitated but i finally commanded. Great professionnal delivery. I recommand Tomtop for the fast and serious drlivery
The experience was really good, only with one minor issue. I bought the product at a great price, and I received it in the scheduled time. The outer case was slightly damaged, but fortunately the product inside was OK.
I should buy Replacement Propellers for Mi Drone 4k of XIAOMI, I would like to have an address where to contact me for the purchase. Waiting for the above.
Thank you
Excellent service. Fast shipping. Good prices. Highly recommend to everyone. Good quality. Will buy again!
Have order Order date: 2017-09-13 12:33:37. Write dispatched in 24h. Today 2017.09.27 and still Processing...
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

