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Toujours satisfait, les produits correspondent à mes attentes. RAS
Je recommande. Livraison toujours en avance par rapport à la date prévue.
Reliable store, great price products. I recommend everyone, has a wide variety of products store that already has plenty of time in the market Legal Service Super helpful recommend everyone buy in Tomtop
Buena pagina, segura aunque el envÃo en expréss me tardo más de lo normal pero todo bien. Estaba preocupado por los aranceles pero finalmente no tuve que pagar dinero extra tuve suerte y me ahorre un dinero.
Great company. I just have good things to talk about Tomtop! Great products, great prices, great salespersons! Best promotions ever!
Ottimo prodotto dalla germania senza tasse strane consegnato in 4 giorni, nel sito buona gamma di prodotti, provero anche quello cinese
Eu recomendo é um ótimo site para suas compras com um ótimo atendimento e fácil acesso aos produtos e serviços. Agiu na entrega é e produtos de qualidade
FELICE DI AVER ACQUISTATO PRESSO DI VOI.
QUALITA' - PREZZO CONVENIENTISSIMO
SPEDIZIONE VELOCE PRODOTTO AFFIDABILE
DA ACQUISTARE SOLO LA PLANCIA PER INCASSARLO IN MACCHINA
J ai acheter plein d affaire et ne pas du tout déçu pars se site j en parle autour de moi merci livraisons rapide bien emballer le site et moins que d autre site
É uma empresa com um portefólio de produtos muito abrangente!
A qualidade do que fornecem está de acordo com as especificações técnica apresentadas na descrição dos produtos.
Nalguns casos é fácil o rastreio da encomenda, noutros casos é muito difÃcil, depende dos transportadores e da forma em que a informação é colocada no portal.
As embalagens que recebi estavam bem feitas e protegiam os artigos!
Os prazos de entrega são apresentados por defeito e raramente as encomendas cumprem esses prazos!
Comprei recebi tudo certo, espero comprar embreve, precos muito bom rapidez na entrega, entao estarei compradno embreve pois gostei do site
I am from INDIA and I have bought two items from Tomtop till now.
For the first product everything was smooth and great, delivered on correct time.
For Second item, even though they shipped on time i never got the product. But now they have refunded my cash.
That is why i gave 4star, there is still room for improvement.
Improvement needed-C
1. Tracking in buyers country(there was no tracking after product reached india)
2. Better customer support options for India.(Even though Chat is there it is not upto expectation, there is No time specified when chat available and all.)
3.No calling option for customer support in INDIA.
Good selection of products, RC toys, electronics for TV and smartphones, delivery is good with fast response from support whenever you need.
Fazer uma comprinha de 50 dolares não dá para avaliar, devemos tomar cuidado com esta empresa, simplismente não tem um atendimento e não respondem. Eu tenho uma série de reembolsos a receber há 3 meses da compra(baterias de lipo não embarcaram por restrições) e até agora não informaram nada, ai pedi ajuda ao Paypal sobre uma compra, então pagaram sobre pressão é claro, uma somente, mas as outras estão pendentes e sem informações (pagas no Boleto). Fiz 20 ordens e gastei mais de R$ 3.000,00 e eles me devem R$ 600,00 aproximadamente. Este é um aviso para que outros não caiam nesta situação. Boas compras a todos em outros sites
Excelente loja, podem comprar tranquilos. Ótimos preços e produtos e facilidade no pagamento podendo utilizar o cartão de crédito. Produtos de qualidade e super variedade em equipamentos eletrônicos e entrega garantida. Comprei e recomendo esta loja.
I bought a gimbal from Zhiyun on Tomtop and I am very pleased with the purchase the deadline was respected and the product came in perfect condition!
Foi muinto positiva a minha primeira experiencia de compra na loja Tom Top e certamente irei comprar de novo.
Great Communication! Fast shipping. Great selle
Great Communication! Fast shipping. Great selleGreat Communication! Fast shipping. Great selle
My first purchase at Tomtop. It was a very good experience. Great price and quick delivery. The experience was great. I will buy again.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear Ricardo F.
Thank you very much for your comment.
Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.
For all expedited and registered shipping method we offer a tracking Number that can be tracked on the related tracking site. Information will be updated once the parcel arrives at a major Transfer Station.
Tomtop.com