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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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I am a new customer at this store and so far i am satisfied with the purchased products. Delivery is fast and well packed. I have a complaint to the customer service because I did not answer my inquiries regarding a purchase or use of prize points.
I simple say that the product i purchased was very good quality and usuable. Highly recommended seller.
I ordered the xDuoo X3 player on the sale for US$ 46.79. The player was delivered in 26 days. I'm happy with both the player and the store!
Tomtop has one of the best calls I've ever used on lohas online. Everything fast and transparent, very efficient. Highly recommend!
Really nice website, great offers and great service, totally recommended. The orders came as fast it can, because the distance. I'll buy again
Great shop! Throw at there always, prices are the lowest. I recommend to everyone! There are a lot of sales and send email!
Uma das mais confortável do mercado!
Ótimo produtos, muito bom suporte, e atendimento de primeira.
Sempre que temos algum problema somos reembolsado
Fast shipping, cheap prices. A lot of gadgets and other good stuff. High quality products. Recommend!
Have had issues with and all resolved without any hassle. Since then I just believe that my money are protected with them. Have hundreds of purchases... including via eBay
I have ordered a thermometer from Tomtop. It was promptly delivered in a secure pack. It costs less compared to other online stores available for me.
Site com preços imbatíveis. Só precisa melhorar o pós venda e ser mais rápido para envio e confirmação de pagamentos
Low prices, fast delivery, excellent service. I recommend to everyone this store. I will be happy to buy here.
Ordered 2 things, one arrived very quickly with a registered mail, the second after 25 working days with unregistered mail, as written on the delivery time (as maximum). Maybe also the August holidays have slow down the delivery...
Serious site and suggested!
Very reliable place for shopping. Agile delivery and quality products as described in the ads. They are to be congratulated.
Tomtop is very excellent in services: it is easy and simple in tracking the goods that i have ordered, quick response from the customer service by replying my email. The delivery time is much faster than promised and accurate or just in time.
So, i think that it is a trustworthy company in online selling
He comprado varios articulos en esta tienda como moviles mochilas y varias cosas y siempre todo bien
Частенько можно встретить очень неплохие скидоны. Так, например, смог купить Xduoo X3 за ~3000р, тогда как на других площадках цена была близка к 7000р.
Увы, бывает, что подобные скидки - лишь замануха. Покупал Xduoo x2 за дешево, но продавец товар так и не отправил (деньги, разумеется, вернули).
Fiz minha primeira compra na Tomtop e hoje continuo comprando, recomendo a todos a comprarem na Tomtop
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

