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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Brazil
1 review
0 helpful votes
Follow Jucilei J.
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Produto excelente
September 17, 2017

Produto muito bom, valeu cada centavo investido, chegou dentro do prazo estabelecido, muito bem embalado e sem avarias.

Date of experience: September 16, 2017
Greece
1 review
0 helpful votes
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Tom Top is the best!
September 17, 2017

Really serious and accurate wholesale center! Everything I bought was delivered in time! Tom Top is the best!

Date of experience: September 16, 2017
Brazil
2 reviews
0 helpful votes
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Bons descontos
September 17, 2017

Preços baixos e produtos de qualidades com facilidades de navegação, cupons e descontos em varios produtos e muitos com frete gratis.

Date of experience: September 16, 2017
Indonesia
1 review
0 helpful votes
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Easy online shopping does not need complicated, goods ordered according to what you want and delivery on time

Date of experience: September 16, 2017
Poland
2 reviews
0 helpful votes
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MJX Bugs 3
September 17, 2017

I bought mjxbugs 3, best price, fast shpping highly recommend, best online shop ever. For sure i will buy something more in a future

Date of experience: September 16, 2017
France
1 review
0 helpful votes
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Good site
September 17, 2017

Good site with good price and promotion
I have excellent experience!
Good communication, fast shipping! 5 stars!

Date of experience: September 16, 2017
Brazil
2 reviews
8 helpful votes
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Muito satisfeito com minhas compras chegou no brasil em 8 dias com 15 dias já estava em casa o produto veio perfeito e ainda me deram muitos pontos realmente á melhor loja que já comprei gearbest nunca mais

Date of experience: September 16, 2017
Pakistan
1 review
0 helpful votes
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Experienced purchasing at tomtop brilliantly most reliable website feel easy when buy a product just order, pay and relaxed take pillow under your neck and within few days you will have your purchase

Date of experience: September 16, 2017
New York
1 review
1 helpful vote
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I bought couple items but didn't receive them nor the refund. I emailed/call them many times... but no response. Worse customer service ever. It took me almost 2 months to get my refund back. My advise to those victims who didn't receive their items or refund involve a lawyer, write a complaint to Business Bureau and expose them all over Social Media. Guaranteed you will get your money within a week.

Date of experience: September 16, 2017
shamy z. — TomTop Rep
over a year old

Dear Sara A.
Thank you very much for your comment.

Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.

For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.

We hope your problem will be solved very soon.
Tomtop.com

Spain
1 review
1 helpful vote
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BUEN PRODUCTO
September 17, 2017

Muy buen producto. Sin complicaciones. Buen servicio. 100% recomendable. LLego en el tiempo previsto.

Date of experience: September 16, 2017
France
1 review
1 helpful vote
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Delivered on time
September 17, 2017

I receive my order on time
All was ok
If some people don't receive theirs products, i think it's a delivery problem from post

Date of experience: September 16, 2017
India
1 review
1 helpful vote
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Fantastic
September 17, 2017

I have ordered electronic gazettes like k88 smart watch, head phones & other cell phone peripherals. I received it in very good condition and as per expectations. Little delivery delay might be due to oversea transportation was the only concern. Otherwise fantastic.

Date of experience: September 16, 2017
RU
1 review
1 helpful vote
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Rascaldom
September 16, 2017

I have not received the goods!
The goods were paid for, but I received neither parcels nor refunds.
Be careful with this store.
They promise a lot but do not do anything.
Want to risk your money?
You can be among those for which the store reimburses losses at discounts.

Date of experience: September 16, 2017
shamy z. — TomTop Rep
over a year old

Dear Evgeny P.,
I am very sorry to see this reviews.
Please is there any possible to update me your order number and email address?
So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply. Tomtop.com

Italy
1 review
2 helpful votes
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Desidero ricordare che qui potete trovare prodotti innovativi e buoni prezzi, novità e prodotti concorrezioni.

Date of experience: September 15, 2017
Sweden
1 review
2 helpful votes
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Delivered on time!
September 16, 2017

Even all the way to sweden, they delivered on time! Just like they told me! And their products have always worked and been on point on what they promised! Way cheaper than anywhere else and mostly with free shipping!

Date of experience: September 15, 2017
Panama
1 review
2 helpful votes
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Muy recomendada,
September 16, 2017

Las ofertas son únicas, los precios recomendados, y la entrega super.
Sitio seguro, tomtop es uno de los mejores, ninguno de los pedidos realizados con defectos.

Date of experience: September 15, 2017
Poland
1 review
1 helpful vote
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Stay away!
September 15, 2017

Crooks.
I've bought electric scooter for 390$ and waited over 2 months to get it delivered. It was supposedly hold on customs for that time - surely. I did not receive my order, instead I was refunded the money, but due to currency exchange rates and time span this means I've lost significant amount of money.
Customer contact is non-existent, 24hrs reply is a wish - I've waited 4 days for reply on my email inquiry about status of my order.
They provide you with tracking number that doesn't track anything, for the whole time there was no update of the status. The parcel was ever only registered to the shipping company.
Stay away from them!

Date of experience: September 15, 2017
shamy z. — TomTop Rep
over a year old

Piotr W.
Thank you very much for your comment.

Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.

For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.

We hope your problem will be solved very soon.
Tomtop.com

Brazil
1 review
1 helpful vote
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Good prices.
I made 2 orders, but only one arrived.
The after sales service was too slow, poor contact, but I was full reimbursed.
So my satisfaction index can not be greater than 50%.

Date of experience: September 15, 2017
Greece
1 review
1 helpful vote
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Perfect
September 16, 2017

Great store i would buy again.The prices are very good.The shipping is ok.To be honnest i would prefer better package the product that they send me but overall was ok.

Date of experience: September 15, 2017
Croatia
1 review
2 helpful votes
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5 stars experience
September 16, 2017

I buy on tomtop 20 items. Every time i have excellent experience!
Good communication, fast shipping! 5 stars!

Date of experience: September 15, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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