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Very good and safe website for online shopping from all over the world. I am happy and glad to give review for this online shopping website.
Very good service and products, fast and trustly.
I am from Brasil and received my purchase faster than another iternational websites that i used to buy.
(PT-BR) Loja confiável, sou do Brasil e recebi corretamente minhas compras, dos produtos que já recebi não foi tributado (pequenos eletrônicos) e recebi em prazo razoável (e média 40 dias corridos)
Ha também dá pra parcelar as compras.
Great devices for great prices, shipped pretty fast considering the distance, and always true to their description.
Boa tarde vi aqui deixar minha opinião á respeito da loja tomtop, uma loja confiavél e honesta eu compro muite nela e idico aos meus amigos e nas redes sociais a comprarem nela, pala agilidade que mesma trata seus cliente.
Exceptional website, secure submission, great prices, Tomtop team very fast and agile to solve problems
Without a doubt I recommend!
Bought many items off this company from fishing reels to rc drones to spare parts all delivered on time as all great value. The tomtop team always reply to questions and answer all queries reccomend to all.
"Usually ships in 72 hours" = wait for two weeks and my phone was still processing, I give an email asking what's up since I paid for expedited shipping and 3 days later they say sorry something happened to the batch (phones) of products BUT if you wait 10 more days we should have a good batch in. Okay, if it said something on the product page that it might ship later, or somebody reached out after the order or a week or two and explained, maybe ok. But this phone is on pre-sale on other websites, and guess when the estimated new shipping time would be?. The same as the other sites - about a month after I made the order. Also why would you tell a customer that there was a defective batch of phones? Even if that was the truth - that makes me just not want to buy that phone.
For now both the service and products have been great.
I bought a microSD card size 64Gb for a very low price and it's very fast, hope to have same customer experiences in future.
Buena compra y sin ningun problema con el envio ni con el producto. Recomendable porque ademas tiene productos mas baratos que en otras tiendas similares
Gostaria de agradecer a tomtop. Pelo excelente compromisso com seus clientes já é a segunda compra que faço e não tenho nada contra produtos de qualidade e muita rapidez na entrega recomendo a tomtop como uma excelente loja
Los productos se entregan conforme lo descrito, las ordenes llegan en buen estado y empaque, aunque no hay muchas marcas de productos que se buscan, los que tienen son de buena calidad, recomendada...
Im very pleased with TOMTOP very good info about the products wich they are very good under and after purchase. I`ll be buying more from TOMTOP. Thanks.
Of all the purchases I made through this platform, they came very well packaged, without any anomaly, and within the deadlines mentioned when buying.
To date I have no complaint about the same.
Good platform for online shopping.
Ya, I got my refund back. Thanks tom top for good service. Little disappointed that i could no could not received that item, any how thanks you very much.
Dear c k.,
Thank you very much for your comment and update your order number,
As the information i got from the carrier, your order is still in shipping,
It have already arrived at destination processing facility,
2017-08-22 20:31 Received at Destination Processing Facility
Estimated to be delivered on around October 5th.
Regards
Tomtop.com
Great prices but they almost never respond to messages! I thought it was a scam but the cell phone was delivered to me in time and all the items I bought next.
They are providing a fast and low price service but they should improve their customer service!
Successful purchase,
They served me well whenever I needed.
Packing the entrances all ok. Enjoying the product a lot
Tank you.
Site excelente, produtos de ótima qualidade, entrega antes do prazo previsto, preços muito competitivos. Indico com total satisfação.
Site extremamente confiável, os produtos chegam no tempo certo.
Gosto muito de fazer compras de produtos inovadores e tecnológicos.
Recomendo a todos que conheço!
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear Zero K.,
I am very sorry to see this reviews.
Please is there any possible to update me your order number and email address?
So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply. Tomtop.com