TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TomTop

TomTop

This company’s rating is currently unavailable.

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TomTop?
grey stargrey stargrey stargrey stargrey star

TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow MUHAMMAD A.
Unfollow MUHAMMAD A.
Share Review
Report Review

Setisfied
September 20, 2017

Very good and safe website for online shopping from all over the world. I am happy and glad to give review for this online shopping website.

Date of experience: September 19, 2017
Brazil
1 review
1 helpful vote
Follow Joao S.
Unfollow Joao S.
Share Review
Report Review

Very good website
September 20, 2017

Very good service and products, fast and trustly.
I am from Brasil and received my purchase faster than another iternational websites that i used to buy.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow Sergio S.
Unfollow Sergio S.
Share Review
Report Review

Perfeito.
September 20, 2017

Muito bom, produto chegou perfeito, a postagem pela loja em sim foi rápida, só demorou a chegar por culpa dos correios do brasil.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow Carlos G.
Unfollow Carlos G.
Share Review
Report Review

(PT-BR) Loja confiável, sou do Brasil e recebi corretamente minhas compras, dos produtos que já recebi não foi tributado (pequenos eletrônicos) e recebi em prazo razoável (e média 40 dias corridos)
Ha também dá pra parcelar as compras.

Date of experience: September 19, 2017
Poland
1 review
0 helpful votes
Follow Tomek K.
Unfollow Tomek K.
Share Review
Report Review

Great devices for great prices, shipped pretty fast considering the distance, and always true to their description.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow Josinaldo P.
Unfollow Josinaldo P.
Share Review
Report Review

Compras na tomtop
September 20, 2017

Boa tarde vi aqui deixar minha opinião á respeito da loja tomtop, uma loja confiavél e honesta eu compro muite nela e idico aos meus amigos e nas redes sociais a comprarem nela, pala agilidade que mesma trata seus cliente.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow Ailton A.
Unfollow Ailton A.
Share Review
Report Review

Exceptional website, secure submission, great prices, Tomtop team very fast and agile to solve problems
Without a doubt I recommend!

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Awesome
September 20, 2017

Bought many items off this company from fishing reels to rc drones to spare parts all delivered on time as all great value. The tomtop team always reply to questions and answer all queries reccomend to all.

Date of experience: September 19, 2017
California
1 review
0 helpful votes
Follow Zero K.
Unfollow Zero K.
Share Review
Report Review

"Usually ships in 72 hours" = wait for two weeks and my phone was still processing, I give an email asking what's up since I paid for expedited shipping and 3 days later they say sorry something happened to the batch (phones) of products BUT if you wait 10 more days we should have a good batch in. Okay, if it said something on the product page that it might ship later, or somebody reached out after the order or a week or two and explained, maybe ok. But this phone is on pre-sale on other websites, and guess when the estimated new shipping time would be?. The same as the other sites - about a month after I made the order. Also why would you tell a customer that there was a defective batch of phones? Even if that was the truth - that makes me just not want to buy that phone.

Date of experience: September 19, 2017
shamy z. — TomTop Rep
over a year old

Dear Zero K.,
I am very sorry to see this reviews.
Please is there any possible to update me your order number and email address?
So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply. Tomtop.com

Italy
2 reviews
0 helpful votes
Follow Luca R.
Unfollow Luca R.
Share Review
Report Review

Awesome experience for now!
September 20, 2017

For now both the service and products have been great.
I bought a microSD card size 64Gb for a very low price and it's very fast, hope to have same customer experiences in future.

Date of experience: September 19, 2017
Spain
1 review
0 helpful votes
Follow Dios S.
Unfollow Dios S.
Share Review
Report Review

Buena compra
September 20, 2017

Buena compra y sin ningun problema con el envio ni con el producto. Recomendable porque ademas tiene productos mas baratos que en otras tiendas similares

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow GILSON D.
Unfollow GILSON D.
Share Review
Report Review

Muita competência
September 20, 2017

Gostaria de agradecer a tomtop. Pelo excelente compromisso com seus clientes já é a segunda compra que faço e não tenho nada contra produtos de qualidade e muita rapidez na entrega recomendo a tomtop como uma excelente loja

Date of experience: September 19, 2017
Colombia
1 review
0 helpful votes
Follow Oswaldo A.
Unfollow Oswaldo A.
Share Review
Report Review

Buena tienda
September 20, 2017

Los productos se entregan conforme lo descrito, las ordenes llegan en buen estado y empaque, aunque no hay muchas marcas de productos que se buscan, los que tienen son de buena calidad, recomendada...

Date of experience: September 19, 2017
Sweden
1 review
0 helpful votes
Follow Enrique B.
Unfollow Enrique B.
Share Review
Report Review

Very good TOMTOP
September 20, 2017

Im very pleased with TOMTOP very good info about the products wich they are very good under and after purchase. I`ll be buying more from TOMTOP. Thanks.

Date of experience: September 19, 2017
Portugal
1 review
0 helpful votes
Follow A F.
Unfollow A F.
Share Review
Report Review

Shopping
September 20, 2017

Of all the purchases I made through this platform, they came very well packaged, without any anomaly, and within the deadlines mentioned when buying.
To date I have no complaint about the same.
Good platform for online shopping.

Date of experience: September 19, 2017
India
1 review
0 helpful votes
Follow c k.
Unfollow c k.
Share Review
Report Review

Ya, I got my refund back. Thanks tom top for good service. Little disappointed that i could no could not received that item, any how thanks you very much.

Date of experience: September 19, 2017
shamy z. — TomTop Rep
over a year old

Dear c k.,

Thank you very much for your comment and update your order number,
As the information i got from the carrier, your order is still in shipping,
It have already arrived at destination processing facility,
2017-08-22 20:31 Received at Destination Processing Facility
Estimated to be delivered on around October 5th.

Regards
Tomtop.com

Greece
5 reviews
3 helpful votes
Follow Perry G.
Unfollow Perry G.
Share Review
Report Review

Great prices but they almost never respond to messages! I thought it was a scam but the cell phone was delivered to me in time and all the items I bought next.
They are providing a fast and low price service but they should improve their customer service!

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Share Review
Report Review

Powerbank Xiaomi
September 20, 2017

Successful purchase,
They served me well whenever I needed.
Packing the entrances all ok. Enjoying the product a lot
Tank you.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow sergio n.
Unfollow sergio n.
Share Review
Report Review

Site com otimos preços
September 20, 2017

Site excelente, produtos de ótima qualidade, entrega antes do prazo previsto, preços muito competitivos. Indico com total satisfação.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow Wander L.
Unfollow Wander L.
Share Review
Report Review

Site extremamente confiável, os produtos chegam no tempo certo.
Gosto muito de fazer compras de produtos inovadores e tecnológicos.
Recomendo a todos que conheço!

Date of experience: September 19, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
See all photos