TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TomTop

TomTop

This company’s rating is currently unavailable.

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TomTop?
grey stargrey stargrey stargrey stargrey star

TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow Mister S.
Unfollow Mister S.
Share Review
Report Review

Horrible experience
September 20, 2017

Shipment never arrived because TomTop's carrier of choice refused to ship lithium batteries to the U.S. After seven weeks TomTop eventually admitted the product had been returned to them and promised a refund. Weeks after that, no refund. PayPal eventually had to intervene on my behalf.

Date of experience: September 20, 2017
shamy z. — TomTop Rep
over a year old

Dear Dave Wardle,

Thank you very much for shopping with us and your attention,
We have to apology to you on this issue, recently the shipping policy changed,
Battery is can't be shipped as usually, but we have already doing the work to solve this problem, big progress already been made, everything will goes normally very soon.
Looking forward to do more business with you in the future.

Regards
Tomtop.com

GB
1 review
3 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Villains
September 20, 2017

Bought a mini projector that claimex to ve Texas Instruments model. Cheap fake. Failed within 2 minutes of unoacking £70 wasted. As good a robbery.
Set of gangsters.
My advice is to shop elseewhere

Date of experience: September 20, 2017
shamy z. — TomTop Rep
over a year old

Dear Villains,
I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and offer you a solution to solve this problem
Thank you very much for your patience and lookinf forwar to see your prompt reply.

Tomtop.com

Brazil
1 review
0 helpful votes
Follow Jose R.
Unfollow Jose R.
Share Review
Report Review

Congratulations Tomtop
September 20, 2017

I was having difficulty understanding the logistic process, but after getting myself counted on Tomtop support, I'm calm, the Tomtop team is great, I recommend Tomtop to everyone, its technology and service is to be congratulated.

Date of experience: September 20, 2017
Spain
1 review
0 helpful votes
Follow antonio m.
Unfollow antonio m.
Share Review
Report Review

Simplemente tomtop la mejor
September 20, 2017

Perfect price very cheap supreme quality comes with an updated browser works great is fast and the touch works quite well
Perfecto precio muy barato calidad suprema viene con un navegador actualizado funciona de maravilla es rapido y el tactil funciona bastante bien
Tomtop is the best website I've bought
Tomtop es la mejor web en la que he comprado

Date of experience: September 20, 2017
Saudi Arabia
1 review
0 helpful votes
Follow mohammed A.
Unfollow mohammed A.
Share Review
Report Review

Very cool
September 20, 2017

The website is very cool and its prices are excellent
Exclusive and new products are available
The website is very cool and its prices are excellent
Exclusive and new products are available

Date of experience: September 20, 2017
Brazil
1 review
1 helpful vote
Follow Victor T.
Unfollow Victor T.
Share Review
Report Review

VERY NICE
September 20, 2017

Easy to buy, nice price and best pos sell. Very quality products early post and early arrive. Very satisfied with TOMTOP

Date of experience: September 20, 2017
Japan
1 review
1 helpful vote
Follow Nguyen D.
Unfollow Nguyen D.
Share Review
Report Review

I always buy items from Tomtop.com so far never had any problems, and items are exactly what was advertised
These people understand wants, needs and customer service.

Date of experience: September 20, 2017
Wisconsin
1 review
0 helpful votes
Follow Ken H.
Unfollow Ken H.
Share Review
Report Review

All goods shipped as promised, quality was very good. Will order again. I do not expect shipping from China to be overnight, but the goods were received on time as promised.

Date of experience: September 20, 2017
Greece
3 reviews
4 helpful votes
Follow Chris D.
Unfollow Chris D.
Share Review
Report Review

A trusted shop
September 20, 2017

I'm buying for years, even via Ebay shop or physical TomTop shop. Never had any issues! I recommend them!

Date of experience: September 20, 2017
Brazil
1 review
0 helpful votes
Follow Gabriel R.
Unfollow Gabriel R.
Share Review
Report Review

Simplesmente fantástica a Docooler M9S-PRO Smart Android 6.0 TV Box, atendeu todas as minhas expectativas, processamento rápido e sem dor de cabeça.
Filmes, Séries, IPTV sem problemas.
Vale super apena.
Chegou bem rápido e sem TAXA.

Date of experience: September 20, 2017
Brazil
1 review
0 helpful votes
Follow Adriano s.
Unfollow Adriano s.
Share Review
Report Review

Super indico.
September 20, 2017

Ótimo vendedor e produtos de boa qualidade indico a todos que queiram um bom negócio, sou cliente a um bom tempo e sempre fui bem atendido.

Date of experience: September 20, 2017
Pakistan
2 reviews
0 helpful votes
Follow jawed k.
Unfollow jawed k.
Share Review
Report Review

I have good experience with TOMTOP, i buy drone and other technology products they shipped within time period and with good packing all things was perfect and i also regularly using TOMTOP and recommend to all technology lovers they must used and buy from TOMTOP. Tomtop also give discount on first time buying as well as on your regular purchases.
Thanks
Jawed Khalid

Date of experience: September 20, 2017
AE
1 review
0 helpful votes
Follow Jean-Marc D.
Unfollow Jean-Marc D.
Share Review
Report Review

I have bought a nice gimbal "Smooth-Q" at Tomtop. Very fast delivery and good product price/quality ratio. Have to understand how it works now!

Date of experience: September 20, 2017
South Africa
1 review
0 helpful votes
Follow cobus S.
Unfollow cobus S.
Share Review
Report Review

TomTop Great service
September 20, 2017

I am very satisfied with service received with TOMTOP. Very professional service and received my goods swiftly and in perfect condition.

Date of experience: September 19, 2017
France
1 review
0 helpful votes
Follow Zimdine D.
Unfollow Zimdine D.
Share Review
Report Review

Top Site +++++
September 20, 2017

Très bonne surprise que ce site.
J ai commandé pas mal d'objet, plus ou moins cher, et j'ai pratiquement reçu toutes mes commandes.
J'ai eu un seul problème avec une smartwatch( avec ma poste locale, rien à voir avec Tomtop), j'ai contacté le service client qui a été super compréhensif et m'a remboursé l intégralité de la montre.
Je recommande ce site: un super SAV, des prix très concurrentiels et des délais de livraison raisonnable, paiement par Paypal ok...

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow Ze R.
Unfollow Ze R.
Share Review
Report Review

... could be better in prices to beat the concorrency. Sometimes I buy from another sellers cause they have best prices with quality.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow brandao m.
Unfollow brandao m.
Share Review
Report Review

I love this store
September 20, 2017

Everything I buy comes quickly and without damage. Very safe. Please enter at least 100 characters.the products arrive in Brazil and are in excellent condition. I am very satisfied.

Date of experience: September 19, 2017
Spain
1 review
1 helpful vote
Follow Buta N.
Unfollow Buta N.
Share Review
Report Review

2 weeks after payment still order was processing, i had to ask for refund, because i don´t wan´t to pay for a product that can´t send, altought is advertised in stock.

Date of experience: September 19, 2017
shamy z. — TomTop Rep
over a year old

Dear Buta N.,
I am very sorry to see this reviews.
Please is there any possible to update me your order number and email address?
So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply. Tomtop.com

Brazil
1 review
0 helpful votes
Follow Anderson W.
Unfollow Anderson W.
Share Review
Report Review

Excellent
September 20, 2017

Quickly suport, an exceptional features and coolest prices. They Send to brazil and upcoming sites dont.

Date of experience: September 19, 2017
Brazil
1 review
0 helpful votes
Follow sidney s.
Unfollow sidney s.
Share Review
Report Review

Entrega no tempo certo.
September 20, 2017

Entrega no tempo certo, bem condicionado valor acessivel.
Atendimento rapido, com respostas.
Material sem danos

Date of experience: September 19, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
See all photos