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Sending was ok. The product too but it wasn't appropriate for my using. So I decided to return it. Oh my god! 2 months later I didn't received my refund yet! They don't answer me anymore! I have proof they received it but they tell me they don't have it! At the beginning for the return it needed 10 emails to have the adress for return! It's a shame!
I have ordered many times on Tomtop, they're good services, good shipping, easy to order. With free shipping or standard shipping will take a little bit longer but I'm ok with it. It will be better if they delivery faster.
I have ordered many product and its giving me very cheapest rate thanks tomtop. I have been buying items from this shop and never had a problem.
My favorite online store among Gearbest and Banggood. Their shipment is quite fast and reliable. I usually receive my orders faster than the prediction. Recommended!
Ótima compra, rápido e confiável, recomendo o site, excelente qualidade, preço justo e uma variedade enorme de produtos.
I ordered wireless keyboard on this site. I got in time and with described quality. I like website interface - it is simple and usefull.
Après avoir passé plusieurs commandes je peux recommander ce site les produits sont conformes la livraison effectuée en temps très bon rapport qualité prix
100% satisfait...
Recomiendo Tomtop como tienda Web, tanto por el trato personal como
La respuesta en los envios, mi valoración es muy positiva
Fast delivery, good products and of course: cheap prices!
Would order here again.
Fast reaction to email contact and good product tracking.
I have been buying items from this shop and never had a problem. Every item received was just as described on the site, without any delay. What else should we expect from an e-shop. I recommend it.
Sono rimasto soddisfatto dei miei
Articoli che ho scelto da un vasto
Catalogo dove ci si può sbizzarrire.
I admit that most of the purchases I personally made on Ali. Everything suited me, coupons. Shares, good prices, a bunch of various stores, goods for every taste and color. But! Recently, Ali has become very unfriendly to his old customers, who has a great rating, who spends a lot of money there and makes a lot of purchases. Ali tightened the terms, leaving the buyer one-on-one with the seller! What we got, and the fact that the sellers began to deceive, expel the marriage or just lie, the buyer began to lose money, like me. Starting to look for an alternative on the recommendation of friends made a couple of purchases in Tomtop. The same coupons, promotions, support the store, and not one of the hundreds of sellers, fast delivery, good packaging and that's my new favorite among the many online stores! I recommend to everyone!
Korzystałem z Tomtop, dwukrotnie. Raz dron Dji MAvic PRo, raz jakiś mniejszy zakup.
Cena na mavica najnizsza w sieci do tego błyskawiczna dostawa, od momentu zakupu do dostawy minęło zaledwie 8 dni!
Bez żadnego cła.
Polecam
I have been buying items from this shop on a regular basis during several years and never had a problem. Every item received was just as described on their site, shipping with no any delay. What else should we expect from an overseas shop. I recommend it.
Excellent e-shop site. Very cheap prices, lots of bargains, very kind customer service.
Wormly suggested
I had ordered a lemfo lf19 smart watch and it said that it would take 7-20 business days for delivery.
Now, in almost 16 days i got my package.( i visited my local post office out of impatience though).
But they delivered as they promised. And i had opted for free shipping with tracking no.
I live in india.
To be precise it was just cheaper- took its time- satisfactory.
My advice is that " don't waste your time on tracking, it just creates a lot of impatience boiling inside,. Just wait for the time they promised.,. And if you're not too unlucky, you'll get what you've ordered. Seems I'm a happy customer of tomtop for now.
J'ai acheté 2 drones identiques et l'un des 2 est incontrôlable.
Après échange de mails, TOMTOP me rembourse celui qui est défectueux.
Un grand merci à TOMTOP et je ne manquerai pas de commander de nouveau sur ce site.
Itens exactly as described in the site. Quick shipping. A good experience. I live i Brazil. International purchases use to delay to arrive here, but, coincidentally or not, when i buy at TOMTOP, it arrives a little more fast.
I AM SEEING SOMANY NEW PRODUCTS USEFUL FOR THE PHOTOGRAPHERS AND VIDEO GRAPHERS TO USE... LIKE TIME LOPSE 360 DEGREES ROTATOR... AND GIMBAL FOR THE PRODUCTS TO USE THE CAMERAS IN ACTION WITH OUT ANY JURKS... AND STNDS LIGHTING SYSTUM OF NEW PRODUCTS EVERY DAY...
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear customer,
I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply.
Tomtop.com