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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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GB
4 reviews
23 helpful votes
Follow Marc G.
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I've ordered a few items on there, and all of them are of amazing quality. Their customer service is great too, I had a question about one of the products and they got back to me as soon as. I love the fact that you get can get coupon points for buying products or leaving reviews, so you can use those points in exchange for your next purchase, very clever. I highly recommend.

Date of experience: October 5, 2017
Ukraine
1 review
1 helpful vote
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Good service
October 5, 2017

Супер! Сделал 4 покупки (3 телефона и автомобильный видеорегистратор) и доволен! Доставка быстрая, трек отслеживался

Date of experience: October 5, 2017
France
1 review
3 helpful votes
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Watch out!
October 5, 2017

Watch out!

Tomtom has just proposed me via email a $2 coupon for a positive opinion.
This type of commercial method makes me doubt the objectivity of all the positive feedback here.

Date of experience: October 5, 2017
Italy
1 review
2 helpful votes
Follow BIAGIO F.
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But what he says? I will have contacted you at least 20 times a reply,?!
I want to get around...!
After more than a month I had a refund without knowing why?
After you told me you did not have the product! Then that post has lost it, finally that being a battery you can not ship?! Still more absurd!
So tell me how and with what courage would you recommend a company so miserable...?

Date of experience: October 5, 2017
shamy z. TomTop Rep
over a year old

Dear customer,
Thank you very much for your comment.

Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.

Please feel free to contact us by email [email protected]

For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.

Tomtop.com

India
1 review
0 helpful votes
Follow Ankit R.
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Good Website
October 5, 2017

Good website, got my order timely and the product delivered is in very good condition and works fine.

Date of experience: October 5, 2017
RU
1 review
0 helpful votes
Follow Pavel F.
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The wonderful store!
October 5, 2017

The wonderful store. Proven sellers and honest delivery. I highly recommend it! Easily search, always good prices and plenty of sales.

Date of experience: October 5, 2017
Italy
1 review
1 helpful vote
Follow Nico G.
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Tutto ok
October 5, 2017

Sito affidabile e sicuro. I miei acquisti qui hanno dato sempre esito positivo e quindi penso che acquisterò altri prodotti.

Date of experience: October 4, 2017
India
1 review
1 helpful vote
Follow Yogesh K.
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Ordered Whoop Drone propeller from TOMTOP. Received the order within time also they were cheaper than those listed on other sites, and order was shipped within a day. 10/10, would order more...

Date of experience: October 4, 2017
Brazil
1 review
1 helpful vote
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Because I recommend
October 5, 2017

I recommend buying on this site for 3 reasons, great customer service, quick dispatch on orders and support on various platforms, facebook, chat and email

Date of experience: October 4, 2017
Brazil
1 review
1 helpful vote
Follow Kaio P.
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Best site to make imported purchases, I already bought several times and my products always arrived, I already recommended to some of my friends and they also bought, the speed with which the products arrive was what made me happier and more satisfied.

Date of experience: October 4, 2017
Canada
1 review
2 helpful votes
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Bad Customer service
October 5, 2017

Never received the product ordered and no help from TomTop to track the order. The status of the shipment hasn't change since ordered date. They promised 7-20 days delivery and it's been over 2 1/2 months, still no product.

Date of experience: October 4, 2017
shamy z. TomTop Rep
over a year old

Dear customer,

I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply.

Tomtop.com

Italy
1 review
1 helpful vote
Follow Pierluigi C.
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Fai l'ordine paghi la cosa più bella che dopo un Po trovi traccia dell'ordine acquistato gli ordini.

Date of experience: October 4, 2017
Spain
2 reviews
1 helpful vote
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Excellent
October 5, 2017

Good comunication, fast shipping And good product. I'm telling my friends And sure I'm buying again un TomTop

Date of experience: October 4, 2017
Brazil
1 review
1 helpful vote
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Great store
October 5, 2017

Great store. All my packages arrived without any issue and right on time. The descriptions reflect exactly what they are.

Date of experience: October 4, 2017
India
1 review
2 helpful votes
Follow Snehal A.
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Very bad
October 4, 2017

I didn't received my order. I have ordered auto tuner mixer in June 2017.and it's 4 October now. They are not giving satisfied reply. It's not good and professional behaviour. Don't purchase anything from this site.

Date of experience: October 4, 2017
shamy z. TomTop Rep
over a year old

Dear customer,

I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply.

Tomtop.com

Germany
1 review
0 helpful votes
Follow Vlad V.
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Bestellen und bezahlen war problemlos. Tomtop hat es auch schnell versendet mit der Tracking Nummer. Unglücklicherweiser hat DHL meine Päckchen verloren. Nachher hat Tomtop es noch mal verschickt. Und es ist angekommen wie beschrieben, gut verpackt und mit dem Looper bin ich auch zufrieden. Gerne wieder!

Date of experience: October 4, 2017
Italy
2 reviews
0 helpful votes
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Great Satisfaction
October 4, 2017

Many purchases already made with satisfaction until now. Selected products and good technology. Reliable and accurate Seller. A clear and well-made website.

Date of experience: October 4, 2017
Italy
1 review
0 helpful votes
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TOMTOP
October 4, 2017

Smartphone buyed is fantastic and package was whole! It's really a good site, I advice it! It's my first purchase and I'm satisfied.

Date of experience: October 4, 2017
Albania
1 review
1 helpful vote
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Good service!
October 4, 2017

Very cheap prices for many photographic and electronic devices, good packaging and fast shipping! Recommend!

Date of experience: October 4, 2017
France
1 review
0 helpful votes
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Commande d'un stabilisateur smartphone jamais reçue, après 1 mois de mails avec le service client (ils répondent à chaque fois au bout de 4 jours), un jour ils veulent bien me rembourser, un autre jour non, au final il ne veulent rien savoir et ne veulent pas me rembourser... une véritable honte!

Date of experience: October 4, 2017
shamy z. TomTop Rep
over a year old

Dear customer,

I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you the latest shipping information or do something needful to push the carrier to deliver the goods sooner.
Thank you very much for your patience and lookinf forwar to see your prompt reply.

Tomtop.com

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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