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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Malaysia
1 review
0 helpful votes
Follow Jeffery S.
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Tomtop give me more choices, cheaper price, fast shipping and safely.

Date of experience: November 16, 2015
GB
1 review
1 helpful vote
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Fast delivery of a very good range of products. Excellent service. No problems for last few years.

Date of experience: November 16, 2015
North Carolina
1 review
0 helpful votes
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More great service
November 17, 2015

More great service from Tomtop. Shipping can be slow, but products have always exceeded my expectations! Thanks

Date of experience: November 16, 2015
GB
1 review
7 helpful votes
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First found Tomtop in early 2013 and as with all sites that appeared from the China and Japan regions i did a cheap order just to see if it was a scam or not.

My order came pretty fast to the UK compared to a lot of international purchases via ebay/amazon etc and the item was well packed and of good quality. Since i have ordered quite a lot of items (elec, clothing etc) off them at great prices and they have all turned up in perfect condition and in good time.

There is currently a massive flood of stores like Tomtop appearing the internet and you hear so many bad stories of loss of money, bad service, scammers etc
But i 100% trust Tomtop to deliver and they always have.

I cannot comment on their customer services as have never been given a reason to do so, but i expect it to be as good as the rest of their service :)

Date of experience: November 16, 2015
Oregon
2 reviews
0 helpful votes
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Caring Product supplier
November 17, 2015

I purchase products from Tomtop very often. My products are always priced the best on Tomtop and the customer care team is available to help with any questions I have ever had. Thank you Tomtop.

Date of experience: November 16, 2015
Colorado
1 review
1 helpful vote
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My company did extensive research looking for a good, reliable, easy to work with, drop shipper and we found TomTop. We have been in the drop shipping business for over two years and this is one of the most difficult aspects of the business, in our opinion, and TomTop was truly a blessing and is a blessing to our company! We recommend that you always research the companies you are looking at and we definitely recommend this one!

Date of experience: November 12, 2015
Texas
1 review
9 helpful votes
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I ordered a 10 inch hoverboard on 11/01/15 and it still says payment processing is there anyway i can know when it will be shipped and at my address... i need it before christmas its for my daughter i live in the united states and i used dhl can iget a refund

Date of experience: November 7, 2015
Canada
1 review
2 helpful votes
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Horrible customer service over 35 attempts to resolved shipping errors and faulty products... luckily i paid thru paypal and now going to have to report and refund my order. Not recommended poorest service i have ever seen in my life

Date of experience: November 4, 2015
GB
1 review
2 helpful votes
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I would personally avoid
November 1, 2015

Only bought one item from them, it had already been opened and was obviously not designed for the purpose advertised (12v car adaptor that didn't come close to fitting in the 12v socket), they offered a very low partial refund, I refused, they offered more, I refused, they offered more at which point I accepted after reading a large number of other reviews detailing situations similar to mine, they still only offered roughly 20% of what I had paid in the first place.

Date of experience: November 1, 2015
Malaysia
1 review
1 helpful vote
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Tomtop is awesome
October 31, 2015

Tomtop is awesome! One of the best online shopping website! Its sells many varieties item with affordable price and quality item! Everyone should buy at tomtop and its worth it!

Date of experience: October 30, 2015
Pakistan
1 review
0 helpful votes
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Best Shopping experience
October 28, 2015

This is the best platform to share a feedback on online shopping website Tomtop.com. I would like to say few words on this website, I had a very good feeling when sent gift to my family on an occasion.
It was a last moment order and these people delivered it quickly. May this review help someone.
Thank you guys, it was great.

Date of experience: October 27, 2015
GB
1 review
0 helpful votes
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Top bargain site
October 26, 2015

I have to say I've used this site a few times and found it to really good value. I've never had a problem with their merchandise. Their product reviews are accurate and very informative. If I've had a problem they have dealt with it efficiently.

Date of experience: October 26, 2015
Saudi Arabia
1 review
0 helpful votes
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Excellent service
October 26, 2015

I bought a ZUK phone and the service was excellent. I got the phone on time. A really good communication by email with instant reply.

Regards

Date of experience: October 26, 2015
Ecuador
1 review
0 helpful votes
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Confiables
October 17, 2015

Me encantó el collar que compré. Justo como lo describía y llegó sin problemas. Sin dudas volveré a comprar en Tomtop.

Date of experience: October 16, 2015
Australia
1 review
6 helpful votes
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Avoid Tomtop
October 15, 2015

Bought a mouse in Jan 15, nothing arrived, asked if it will ever arrive, tomtop then went on an email merry go ride, back and forward with order numbers etc, until eventually they wanted photos?
Photos of what? Needless to say, avoid tomtop.

Date of experience: October 15, 2015
Spain
1 review
0 helpful votes
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Nice site to buy
October 14, 2015

I am very happy with the deal and I want to say that I love the deal they have with me. My first order SJ5000 + was quite rewarding as the package came in time for what I wanted

Date of experience: October 14, 2015
Pakistan
1 review
0 helpful votes
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Online Business Lovers
October 10, 2015

I prefer people to buy products from Tomtop because its a very best online shopping website. They dispatch your order in an excellent condition & deliver in proper time.

Date of experience: October 9, 2015
Mexico
1 review
0 helpful votes
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NO llego mi producto
October 9, 2015

Bueno, no llego completo un pedido que realice, he hecho a algunos sin problema pero en este no completo, les mande correo a los de tomtop y nunca me respondieron

Date of experience: October 8, 2015
India
1 review
0 helpful votes
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Highly Impressed!
October 9, 2015

I am quite happy with the items I received from tomtop.com. My order arrived in a timely manner and in perfect condition. The things appeared to be just like those picked from retail store. I would surely buy again from this store in future without any hesitation.

Date of experience: October 7, 2015
Malta
1 review
0 helpful votes
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Great Deals, Excellent customer service, Good Prices, ordered over 2000 products as a dropshipping service and im satisfied:-)

Date of experience: October 7, 2015

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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