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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Fantastic buying experience. Products are quality, the delivery service is wonderful and the service is spectacular. I love to shop on this site and recommend to everyone.
Highly recommended site! With a large range of products! I found everything I wanted!
When I went to purchase from them, I had excellent pre-sales support and the buying process was very easy. Payment through Paypal. The item was sent promptly and arrived to me shortly after. Definitely recommend them. The process was simple, smooth and quick. Great value. The quality of the products is better than I expected!
Originally found them on eBay, then started ordering directly from them. Been a customer for a number of years. I like that they accept PayPal as a payment method, since you get a lot of protection with that method.
I have bought several high value items from Tomtop and been very satisfied with their quality and rapid delivery. If there is ever a problem the solution is immediate! The range of products is very large and would interest most people!
Fantastic company, quick and friendly customer service. Products are fairly price, very competitive, shipping is fast. Highly recommended.
I have shopped TomTop on one occasion and I have found the experience to be without hassle. Living in México can make many products expensive. So shopping at TomTop save me a ton of money, Postage and shipping costs are very reasonable with many items having free shipping.
One of the best online shopping sites... They are very professional... Low prices... Excellent service... Good products... Fast shipping...
I like to shop in this store. In it there is a large selection of products that other stores do not sell. Typically, orders are processed quickly 3-5 days and attentive to the quality of packaging. All products that I ordered in the shop were absolutely new and serviceable. Customer Support appealed several times to clarify the details for my order, there are answered within 24 hours.
A vast variety of products and good stuff. Lots of technical products and great business options. A great site that is run well.
I recently bought a few items from Tomtop online, the prices were very good and they shipped the items to me in Australia within a week. Amazing!
Wonderful deal on a high quality smart watch for a low price. Delivery was quick and free. Would definitely recommend.
I have shopped@ http://www.tomtop.com on several occasions and each time I have found the experience to be without hassle. Living in Australia can make many products expensive. So shopping at TomTop save me a ton of money, Postage and shipping costs are very reasonable with many items having free shipping.
On TomTop, You will find many, many, Many items, Quirky Items, Different Items, You'll probably end up buying things you didn't plan to Because TomTop Has it All.
The Service is great and your order is tracked as it is processed.
Delivery Depends on which warehouse it comes from.
Well Recommended
On some of the products the prices are cheaper than any other web online, The product arrived on time and it works great!
Also satisfied with the speed they handled my order.
I have bought a lot of stuff from TomTop over the last few years and ive loved everything that I have got. The prices are so good and the service is awesome.
Every thing is as advertised and fast delivery can find no fault with products have bought
Brian critcher
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

