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This Chinese website sells products of all kinds: from clothing to electronics. However, my experience is based on purchases of clothing so I will describe only that part.
The clothes they sell is the same as in many other similar stores (same descriptions, same models, etc.) but, as far as I can see, the price is lower. One good thing about this shop is that it only sells clothes from a single vendor, so it's easier to find what you're looking for. The clothes are divided into categories, which makes it very easy to find what you're looking for. There are lots of variety within each category and many photos show the actual look of the product.
Shipping, usually are not included in the product price and shipping fee depends on each product, but there are many products that have free shipping to anywhere in the world. Keep in mind that shipping charges an extra to the price of the product and may not be so cheap to buy if shipping costs are very high. However, as I said there are many products with free shipping and the are all collected in a category called "FREE shipping".
The shipping time is relatively short compared to other similar web sites. The orders I have made have come to me in less than two weeks.
Finally, a tip: when ordering a product asks size that corresponds to your measurements, do not order the size that you have in your country because there is often different (I have an S on my country and I usually had to order the size M).
I have made 3 purchases and I have always been very pleased with the prices and the product, I recommend it 100%
I purchased products from Tomtop and they arrived faster than i expected. It was in good packing and the condition and assurance of quality and delivery was really great.
Will definitely use once again :)
I have no problem with this shop. Fast processing & shipping. Good prices.
I purchased my first self balancing scooter and I must admit Tom Top surpassed the level of customer service I was expecting. All of my questions were answered and I received my scooter within 11 days of my purchase. I will definitely buy 2 more prior to Christmas time.
I made only one purchase and was surprised with the speed of delivery of goods and high quality of packing - no damages! Goods - high quality and it is inexpensive.
At once I subscribed to the newsletter of TOMTOP, now I'm aware of all novelties and actions. The team of shop is credible!
Hello, currently I can no longer give good references from TOMTOP, I will modify my reviews. I'm sorry.
I bought in this shop a few time and i always was happy with the products, so i want to recommended it. I am sure that i am going to buy in this shop again.
I have been buying from Tom Top for a long time now They are a great repository of amazing things to buy and at satisfactory prices too.
Tomtop seemed to me an excellent shop with delicious prices. I have ordered several times, and all orders come on time and are packed well. Tomtop advise everyone!
Large selection, reasonable prices, fast delivery. Thank you!
Little or no customer service. Unreliable. Goods are also poor quality.
TOMTOP is brilliant for its many reasons. I find the TOMTOP website easy to navigate and find the items I want. Once purchased the checkout is fast & easy.
I am a repeat customer of TOMTOP's and will continue to buy from them. With Christmas almost here I know I can count on TOMTOP for fast dispatch and top quality packaging.
Very good work... Good $#*!... Informations about delivery all the time updated... The item match to the item on website...
Muito profissionalismo, chegou rápido e funcionando.
Cinco estrelas, podem comprar.
I made several purchases in tomtop, always with great prices, reliability and security that my product will come to me. When I search for something interesting, visit tomtop.com
In this online store, I ordered a Xiaomi Mi Bluetooth Wireless Gamepad. My
Order was sent very quickly, support the store to answer my questions very quickly. Sending
With my order came to me very quickly, the parcel was unharmed. I also liked the fact that this
Online store a wide assortment and low prices, and store provides several options for delivery,
Which is a huge plus.
I would recommend this online store. I will continue to buy goods only in this online store.
TomTop - This is a Chinese online store selling a huge number of diverse products - from clothing and jewelry to cosmetics. The main group of products here, however - it's all kinds of electronics and high-tech gadgets. TomTop was opened to visitors in 2004, and in 2006 was certified gold in the AliBaba, that means a lot for the Asian companies. Online store is in China, the province Shendzhou.
The main emphasis in the catalog online store TomTop placed on electronics and accessories for her, but not without sections with clothes, jewelry and toys. In general, a range wide enough to spend a whole evening to watch the catalog!
Unlike many other stores employees are not hidden. The contact information is the picture of each employee who responds to customer questions.
In TomTop free shipping by airmail. Any fee shipping via EMS, DHL, UPS, TNT, Fedex. Delivery times are similar to other shops, there's all in the hands of the postal services. It is also possible the tracking for a fee (the track number will give $ 2) as well as the ability to pay via Western Union, though in this case the cost of the order should exceed $ 200. If the cost of your order is less than $ 200 - will have to pay through the familiar PayPal.
Another interesting feature of Chinese online store TomTop is the presence of internal scoring system (points). When viewing the pages with any thing you can see how many points you will be awarded for the purchase of this product. Charging takes place at the rate of 1 point for each full dollar prices. In turn, you can spend these points at checkout. Each point gives a discount at the rate of 1 cent for each point spent. Points can be earned not only when shopping, but in the following ways: Register (50), newsletter subscription (20) write a review (10), add a photo to the product (5), adding video to product from Youtube (10-30) adding video to product from Youtube, which you have removed themselves (100-500), the message of the delivery date of your order (10), participation in voting (2).
I win 3 coupons of $ 10 each, but they do not work, I claim in the email and the website of the contacts, but no one answered.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

