Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
We monitor reviews for authenticity
Нормальный магазинчик, делал пару заказов - сделано, я доволен. Служба поддержки клиентов не понравилась.
Tomtop is the best store online to shop of safe way, so much well then the prices that this drives website they are very economic to the hour to buy for internet an one belonging to the cheapest worldly stores online the quality of the customer service to say, you are excellent, they are even very attentive to the hour to pay if something happens they help you to process your order of the most immediate way. The quality of the products, she is very good. The sizes, music similar to the European for what you move to easier the hour to shop. Okay nothing that to say is excellent page. The one thing that they have to improve is the variety of products. Good day
Sin duda, la peor: no da información, pagas y se quedan un buen tiempo con el dinero sin darte ninguna información. Es una tienda muy poco seria, no da ninguna garantía sobre la compra y no es en absoluto recomendable. Es de las peores tiendas en las que he comprado.
I can say I love Tomtop! First thing that attracted me to TomTop was the free shipping to all items. Now, even if they have a small shipping fee added, I love their website, too. And now the shipping is faster!
The second thing that I love from Tomtop.com is the savings system. They have a very good points system, with this you can save the items costs. It should be fine for us to be able to save also from shipping costs, but it also good the actual system. About the coupons, it would be better if the site-wide coupons would be more frequent offered. As about the items, you can find almost everything and the prices are very good! I really recomend the shopping on TOMTOP.COM!
The speaker came quickly. The price was the smallest. I'm probably a fan xiaomi. Speaker liked playing well, there is the bass plays a long time. Looks beautiful. Very pleased with the purchase.
Tomtop tries very hard to satisfy their customers. Their products are well priced and the sevice is excellent.
Заказывала на сайте 3 раза, чехол для планшетного компьютера, наушники для xbox и палетку теней 120 цветов, всем очень довольна. идет примерно месяц, во второй раз бесплатно дали трек номер.
I can adive safe website with huge offers, the tomtop.com
I made several deals with them and I was always satisfied.
I love this site because the products are of excellent quality and the customer service is very friendly and available with the problems! Tomtop is a website that I recommend because I bought there and have unbeatable prices and speed of delivery is very good!
Highly recommended!
Visit Tomtop.com and search for the product you need. Choose the product in the price range your willing to spend and get a quantity pricing.
Tomtop is a website that I recommend because I bought there and unbeatable prices and delivery speed is very good, I am very happy to buy Tomtop
TOMTOP is my first e-shop. There is always good value and quality. Thank you for all!
Regards!
I bought a GPS unit that came with corrupted software. I contacted customer service by email. I could tell that "Lisa" was in China, but she worked with me multiple times to correct the problem. Eventually, she had to place the new software (too large a file to email) in a Dropbox for me to download. She was patient with me an unrelenting in solving my problem.
I have long been familiar site and have a positive opinion about it. Sam I order products from China are often rented and unpacking. Tomtop I am glad that the relatively high prices and good quality products and fast delivery! This pleases me greatly because not every store can boast. In general, I will strongly recommend this store, I'm sure you will not regret.
La verdad que estoy muy agradecido con el portal de ventas de TOMTOP porque existe una infinita variedad de articulos disponibles a muy buen precio. Que hacen que uno pueda adquirirlos con mucha confianza gracias a sus sitema de proteccion al comprador.
Gracias TOMTOP.
I liked this internet shop. Here choice big and delivery quick than in the other shop.
Every thing that I buy there is in good quality for the price, fast shipping, good description, what do you need more
Compre hace unos meses un enterizo (jumpsuit) negro en la pagina de Tomtop, lei la descripción y lo compre. Se demoro en llegar unas 3 semanas pero quede muy satisfecha con el producto, de buena calidad y muy bonito. Buena atención al cliente, siempre respondieron todas mis inquietudes. Gracias, los recomiendo 100%
Tomtop is a very good website to shop in China. They answered me all of my question. I bought a headphones and i am satisfied with the purchase
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

