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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Received my Tom Top order. All items were delivered and all as described. I've ordered from them a number of times. Looking forward to my next order!
Tomtop.com It's the best site i ever know, i like there good services and there quality too
First order trough dhgate went okay but for the last two I've ordered directly from they and I've received used and not working properly products. To get in contact with them is a huge challenge and there's no way to get a resolution. Stay away, far away!
I have order a number of items from Tomtop. Delivery time is much shorter. My item arrived ahead of schedule. Best shopping website. I highly recommend.
All my transactions with Tomtop are excellent, it's a good website with
A lot of choice!
Superior quality products and constant availability of products!
The GOOD: Compared to others the quality of item and the prices are quite similar but the delivery time is usually much shorter (I live in europe)
The BAD: I was invited to leave a positive review for wich I was supposed to get a 30 voucher that never came... so... not very honest either way.
My First time shopping with TomTop was a great experience. Great customer service, nice products. I received my product ahead of schedule and in great packaging with no damage to my product whatsoever. Great Job guys! Look forward to shopping with you all again soon.
Tomtop.com was new to me at that time i first browse on this site, i happened to surf the site because i saw a promotional sale, which i happily joined and was surprised that the item i ordered( a mousepad) was on time to arrived at my post office.
I am writing this review after 2-3 years of using Tomtop.
I purchased from 1-2 $ items to 60$ items, and verything went ok.
As i said, they need to improve their shipping experience, but overall i would reccomend.
They have a large variety of products, some of them with a significant discount.
Overall, a 4/5 is ok.
Bying at Tomtop is a save and cheap way for a lot of products.
Quality is usual ok, and service when something happens also. Only thing is that you have to wait a few weeks before you receive your items (I am living in The Netherlands).
They emailed me after I ordered something asking for pictures of my credit card. Which they do not need to proceed with the shipment of my order. They are scammers don't trust them.
Shop tomtop for me was a kind of discovery. Many things here at very competitive prices. At the moment I have a few orders, all were satisfied. Shop all satisfied, delivery on schedule, description excellent. The product comes in perfect condition, although it may merit email. Overall the store tomtop put 5 points out of 5 and recommend it purchases.
I've ordered from Tomtop a couple times so far and both times I have had a easy buying experience. The ability to pay with PayPal is a big plus and a confidence booster for making a secure payment. The shipping options allow me to choose the shipping method to suit my needs. I recommend Tomtop to anyone as a reputable vendor for electronic gadgetry.
Tomtop has excellent prices and stands behind the products. I order regularly from them and the few times I had an issue they fixed it to my satisfaction. This is why I keep ordering from them over and over!
UPDATE: Bad experience today! I receive email with item at $48.09,54% off > $22.39. I click to order, the page shows $48.09 15% off > $41.26, not even close to the advertised email price! One hour later I click again on the email link and get: regular price $58.09 ($10.00 more than 1 hour before!) 21% off > $46.26 ($5 more than with the earlier 15% off! They are playing game with the supposedly "regular" prices and use false advertising! Not ethical at all! I had good luck with them before but this incident removed all the trust I had in them! I do have screen captures of those price changes but unfortunately I cant post pictures here. I DONT RECOMMEND THEM ANYMORE!
I ordered a watch.
The watch was packed up properly and looks like the one at the photos.
If you have some question before or after you had bought something the tomtop service answers within one day.
And the payment with paypal gives each customer an additionally safety.
I am happy, that I found tomtop.com and will buy anything again.
One week ago I ordered a balance scooter, I never got any corespondance from Tomtop, I am about to tell PayPal to cancel this sale. Finally on 25th of Nov I got a tracking # of Fedex, today Dec the 7th that tracking # is still inactive. Tracking # from Tomtop is the modern version of the famous snake oil salesman pitch, a lot of baloney, they also provided me with a Chinese tracking # that can't be checked because even if they tell me to click the included link, they never provided the link, LOL, finally thanks to paypal, matter was resolved and My item got delivered, Tomtop need a good representative for customer service as they don't communicate ponctualy with buyers
*******@gmail.com
Alle gängigen Spitzen-Rutenringe. Unschlagbarer Preis. Kein Qualitätsunterschied zu Ringen aus dem Laden! Sehr schnelle Lieferung!
I ordered on this website a couple of times in the past. The prices are really cheap and the shipping is free which is also a great bonus. Usually the products come within 2 weeks to the Netherlands sometimes even less but for the price you pay its really good value. Website layout is really good too and easy to find what you want.
I would recommend this website to people who are looking for good priced items or gifts for friends and family
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

