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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Sweden
1 review
0 helpful votes
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Tomtop
February 22, 2017

I have bought some items on Tomtop and always get the item fast and with good quality. I can recommend this site.

Date of experience: February 22, 2017
Italy
1 review
0 helpful votes
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Numero 1°!
February 22, 2017

Comprato in queso sito per la prima volta e SONO RIMASTO CLIENTE!, compravo da altri siti cinesi, ma non ci sono paragoni merce ottima e prezzi competitivi

Date of experience: February 22, 2017
GB
1 review
3 helpful votes
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I tried to track my order but although they give you a tracking number they don't tell you where to input it. Tried to find contact details but was only able to message through app. I message twice but got no reply. I eventually contacted then through online chat but the operator would not accept that there was no options to email or call via the app. He actually started to mock me and when I asked for his name he ended the chat. I have emailed the company but had no response. Will never buy from these idiots again

Date of experience: February 21, 2017
shamy z. — TomTop Rep
over a year old

My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.

Greece
1 review
0 helpful votes
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Very good
February 22, 2017

"I have bought at least 30 things from TomTop. Everything has been packaged well enough to survive and been exactly as described."

Date of experience: February 21, 2017
Hungary
1 review
0 helpful votes
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Vernee Apollo lite
February 22, 2017

The tomtop.com ordered from a phone (Apollo Lite). I was free of injury. I got what I ordered. The delivery was 2-3 weeks. The phone works very well to this day. I bought it on the market at the best price. Too bad I did not expect him to have 1-2 weeks because after they released the Apollo Vernee phone that can do more, but what I was worth the price.

Date of experience: February 21, 2017
DO
1 review
0 helpful votes
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Happy with Tomtop
February 22, 2017

I have bought different products from Tomtop. The quality was good and the delivery fast. I am really happy. Recommened!

Date of experience: February 21, 2017
Greece
1 review
4 helpful votes
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Disappointing service
February 21, 2017

I paid ASP (priority shipping)and one of the objects came 1 month later and the other never come. Although they don't refund.Not professional

Date of experience: February 21, 2017
shamy z. — TomTop Rep
over a year old

My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.

New York
2 reviews
17 helpful votes
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The first order had a defect in it. I bought a headlight for a bicycle and the wire is exposed because the screw was lose. I contacted Tomtop via email and sent a picture of the unit. They would not do anything. So I'm stuck with something that works but has an expose wire installed in a bicycle that is exposed to the elements. Not really safe to use. I tried to screw it back but it keeps coming off.

Date of experience: February 21, 2017
shamy z. — TomTop Rep
over a year old

My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.

Spain
1 review
1 helpful vote
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100% recomended
February 21, 2017

100% recomended. Best online shop. Perfect timing, never had a ny problem so far. I think they are fully trustable.

Date of experience: February 21, 2017
Portugal
2 reviews
0 helpful votes
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In a month i've made 3 orders from Tomtop, each one from different warehouses! Overall, the shipping was fast, and the products very good indeed, one of them is a smartphone with which I'm very satisfied!
I recommend to anyone!

Date of experience: February 20, 2017
Portugal
1 review
0 helpful votes
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Fácil comprar, produtos e serviço ao cliente excelentes. Recomendo.
Produtos de boa qualidade a preços muito bons, muitas novidades e promoções excelentes.

Date of experience: February 20, 2017
Czechia
2 reviews
1 helpful vote
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Recently I've bought Oukitel phone. Thanks to EU warehouse I avoided any customs charges. The item was for reasonable price, well packed and delivered in few days.

I committed several purchases on TomTop and I've quite happy with this shop.

Date of experience: February 20, 2017
California
1 review
3 helpful votes
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I, Jonathan Le, brought 5 items from Tomtop. Anything ship from USA is ok. Anything came from China-It took month to gather the products that I order. I received a Portable USB3 DVD with a nice cover without gut inside-No DVD player as advertise. Email to Customer service-No reply. I lost my money-order # AN17A21W0052-4CUI2R.

Date of experience: February 20, 2017
shamy z. — TomTop Rep
over a year old

Hi, my dear customer, i've emailed you, pls check your inbox and reply me, i will help you to resolve this problem.

Spain
1 review
5 helpful votes
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Disaster
February 20, 2017

I've made 2 purchases.
1st order. Small drone. They did not have in stock, I cancel it, but they do not cancel the whole order. I am left with some batteries that are not worth anything to me.
2nd order. I buy a drone xk x380.
Comes with the wrong battery. I send them photos,... they do not give me any solution. It's been almost 2 months.
I am very upset.

Date of experience: February 20, 2017
shamy z. — TomTop Rep
over a year old

My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.

Spain
1 review
0 helpful votes
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Good place
February 20, 2017

Good shop, goog price and perfect service.
I like tomtop! I will buy more things in this shop
Thanks
Gracias desde navarra

Date of experience: February 20, 2017
Spain
1 review
0 helpful votes
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Perfect
February 20, 2017

Compre el lunes en tomtop y el viernes ya tenia mi articulo en casa, todo perfecto y muy contento. Sin duda volveré a comprar en tomtop

Date of experience: February 20, 2017
Slovakia
1 review
0 helpful votes
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Everything is ok
February 20, 2017

You just need to order, pay and wait.
I received everything in max 1 month and all things are working or are good looking.
Thank you

Date of experience: February 20, 2017
France
1 review
0 helpful votes
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Quick convenient and easy
February 20, 2017

It was the first time i used that website and i've been very happy with my orders. Furthermore, the shipping from a warehouse in europe was super quick. Thank you Tomtop!

Date of experience: February 20, 2017
New Zealand
1 review
1 helpful vote
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I like TomTop
February 20, 2017

Some stuff ( not all although) on TomTop is even cheaper that AliExpress and shipping always is quicker!

Date of experience: February 19, 2017
Spain
1 review
0 helpful votes
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Perfect!
February 20, 2017

Delivery in time. Very good prices.
They answer any issue you can have quickly.
I've purchased several items, and I am really satisfied.

Date of experience: February 19, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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