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Buen trato y cumplen lo prometido. Suelo comprar bastantes cosas y por ahora todo bien y correcto. Ninguna pega
Absolute fantastic products paired with really good prices and a top service
Bought RC Transmitters from the german TomTop shop
Good store. One of the lowest prices. But you can not get to the support. I pay only through paypal/ good store. One of the lowest prices. But you can not get to the support. I pay only through paypal
I bought from this eshop 15-20 items. I was satisfied with almost all of them. If I was not satisfied, they returned my money. I recommend this eshop :)
Ordered a walkera v 450do3 heli. Opened box to find a heli as advertised with no instruction booklet, and no cd disk as advertised. Email told them about missing items, they told me take a picture of missing items after many attempts got nowhere still don't have cd disk. Went to a chat room someone sent me his own manual. Great con game take a picture of something u don't have.?
This is one of the most popular drones in the amateur drone market. Particularly I think if it is a stable drone and quite manageable, but today for that price or a little more money you get drones of better characteristics. However overall I give a good rating for the price that tomtop handles!
I recently discovered the Tomtop site and I could see the wide variety of items for sale. I recently purchased an Android TV Box and I was very pleased with the quality of the product and for the careful relationship Tomtop towards its customers. I recommend this supplier at all
Good quality goods fast service arrive on time you get what you see on the website very helpful if you encounter any problems good to do business with will be using them more
La qualità dei prodotti è sorprendente, sono soddisfatto lo consiglio a tutti i miei amici
E tutti coloro che ne hanno bisogno.
Produit jamais arrivé
Impossible de joindre le service apres vente
Obligé de faire valoir mes droits avec Paypal
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
Tomtop brings a wide range of products with good prices! They have the last in technology and quality is proven, I am satisfied with the purchases I have done
Not at all satisfied. Ordered an android tv set top box months ago and never received it. Multiple efforts to get Tomtop to resolve the problem have not been answered. Extremely poor service. Customer service does not exist at Tomtop.
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
They Tomtop are very good i need help hooking up my radio i got from them and they walked though it step be step
The site is easy to navigate and there are a lot of products at very good prices. Shipping was reliable as the support.
I received a bad component(android box)you guys never replaced nor let me return it and you took my monies,,, this is not done by no means, I have several and vary active media sites that I will be tell others to beware,
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
The only trouble is that there is no Italian language.
But it is all ok the pack, and what I bought.
I have paid 40 days ago for a smartphone and they hasn't arrived yet. I have to contact to TomTop staff via e-mail but thy hasn't answered yet. I'm a little worry about my money and the product I bought. It is not a good service and I'm unhappy.
Vicente Carrasco.
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
Ich habe das erste Mal bei TomTop bestellt und war von der Uhr sehr posotiv überrascht. Tolle Qualität zum fairen Preis und zudem sehr gut geliefert. Keine Zollprobleme und nicht mal so lange. Gerne wieder.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.