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He comprado varios productos en Tomtop y no he tenido ningún problema con ellos.
Sin lugar a dudas volveré a comprar de nuevo.
Just because it is a good site, you can find a lot of things.and the price is reasonable.
You could spend a lot of time on the site
Very slow shipping, I mean sometimes unbelievable slow, 2 weeks in processing one time for 1 of my orders.
At Tomtop i always have a good experience when buying. Good products and fast delivery.
The items came in a secure manner.
I can spend hours going thru all the good stuff on the website and good prices
Thanks hope to do more business with
Rapidez en el envÃo, buen precio comparado con otras paginas webs y calidad del articulo comprado (hasta ahora funciona bien).
This is a good web to buy electronic and high definition gadgets, all cables and manual arrived ok and the camera work fine.
I ordered an Android Smart TV box from Tomtop.com and received it from the US warehouse within 5 business days. I would definitely order from them again!
"tomtop_uk DON'T BUY from this SELLER...
I ordered a 4-5 season Sleeping bag tomtop-uk was advertising. When it arrived it was clearly not as described. It was lightweight and insubstantial. I complained via eBay and formally asked for a full refund of my money.
The seller offered me 13.3% of the purchase price back, and assured me the bag was not worth sending back, as it was 'worthless'...
I pointed out that the seller broke eBay Rules about false advertising, also UK law on false advertising. I am entitled to a full refund.
Seller offered me 40% refund.
I declined and offered to start leaving bad feedback on ebay and facebook about the criminally false advertising used to sell these 'worthless' bags... if no full refund was offered.
Seller offered me 53.3% of purchase price. And started suggesting I had to send the old one back. It's his responsibility to have it collected, if he wishes.
This is the point where i begin posting bad feedback about this criminal. I am owed 100% of my purchase price and will not go away until it is refunded."
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
Tomtop is bad in communication, first I had to wait 6 weeks before my supercarver arrived, than with some problems we had it finally to work, sad enough it did work 2 times than nothing anymore, no active machine, not connecting software on 3 pc. S reinstall drivers software etc. Tomtop is asking for a video, hard to film something that's not working, send a picture would do the job to, sad enough we don't get any replay from them, we suppose to have warranty or support, I'm very disappointed in my sale and support from tomtop at the moment
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
I ordered a Stratocaster-style guitar kit from Tomtop. The product exceeded my expectations. For its price, I don't think you can get any better. And the shipping. Whew, it was FAST. I ordered it on a Thursday night and received by Monday afternoon. I will definitely do business with Tomtop again.
So this was my first time I shopped at Tomtop. Price was definitly the lowest around and delivery was very quick. I will definitly recommend Tomtop to my friends and colleagues and will visit Tomtop again.
Plenty of good cool bargains to be had at a good price and quality, its amazing the verity to, its worth a look.
I bought a digital frame (bugged), I sent back the goods (also spending the shipment coast) and they vanish away, taking my money And Also the bugged goods. And I know other people have my same problem with TOMTOP.
SCAM
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
Great little device! Was easy to set up and easy to operate. Really helps to put a special look on some of our projects!
Best site to support people were professionals me explain about my packages, keep up the good work, thanks
Where do I start? Let's see, first I purchase a Android cable box for $25.00 not bad right?. Then I waited for ever for it to arrive. Finally when it does arrive it doesn't even work "Turn On" When I tried to reach TOMTOP for assistance I am told that all of their items are tested before shipping them out. Sure! Just like the 1000 & 1 other items you sold to hardworking customers that did not work. I was ensured I would get a new item, tic toc it never came. I asked for a refund and they gave me the run around. YES! Finally I get a message that they refunded me my money... Oh so I thought, because here I sit still checking and guess what? NO REFUND... SCAM SCAM SCAM... Their merchandise is TRASH!
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Hi, pls let me know your order number and Email address, i will help you to solve this problem..