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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Highly recommended. Fast, well packaged. Professionals and fantastic prices.
Buying in Europe, facilitates customs! Do not waste weeks waiting for the product.
Best Regards
Mandrakorama
Some of the best prices on the net, great products and fast delivery! Electronics, RC toys and a lot of other great products all at rock bottom prices!
Easy ordering
A lot of comprehensive comparing product
Arrive as expected
Got charge of import tax less than expected as well
These kits are fun and challenging for a guitar enthusiast. Customize it to your liking. Would be better with layout and assembly instructions with kit however all instructions are available on the internet. Good deal for the price.
I purchased a JJRC fromTomtop in January. I used PayPal, it was very quick and easy and I received my foldable drone within about 2 1/2 weeks. I am happy with their service and the product.
I had a dought about one article, but support explained everything very carefully and solved problem
I ordered an action cam and a tripod, both items were delivered in less than two weeks.
Description was accurate, and the prices were attractive.
One of the reliable sites where you can order gadgets and electronic gear. What i have ordered matched the description and was shipped fairly quickly and from a EU warehouse which was very important in this case. I recommend.
Bought an android box from this seller on ebay. Item stopped working in 2 days. They said they will send a replacement from China and it will take time. Ebay protection rn out and now the seller doesnt respond. Horrible service.
Hi, I want to thank Tomtop for his honest way of selling. I have bought several products, and I have received all the purchases, the shipments are as specified in the products arrive at the time they advertise, it is nice to buy in tomtop,
Tres pedidos recientes a Tomtop. Muy satisfecho con los precios y con el trato. Correo certificado con número de seguimiento. Muy bien embalado. Gran calidad de los productos.
A fuir! J'ai commandé une caméra que j'ai reçu avec la batterie HS cela fait trois semaines que je me bats avec le SAV et rien ne bouge. On tourne en boucle à me demander photos et vidéos que j'envoie mais aucune solution à mon problème.
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
Excellent service - Rapid, serious - very perfect
Good choice on the site, all items clearly described
Large choice of product
I purchased the Syma X8G drone from Amazon, TomTop was the vendor to supply the product. The Syma product malfunctioned after about 2 weeks of use, TomTop replaced with a new unit... that is great customer service
GM
Produtos de exelente qualidade 100% confiavel e satisfação garantida
Produtos chegam sempre dentro do praso estimado
Company has taken my money via paypal and now will not respond to any email/chat. No reference email confirming order and no way of contacting them. Avoid this company!
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
For over a month now I have sent 9 emails for an item I ordered and paid for, despite no response or receiving the item. I had to go to pay pal and instigated a review/ dispute, they also could not get a reply. Pay pay refunded my order money thankfully-- never never use Tom Top.
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
I have used this company for some years for a diverse range of products. They have always arrived quickly and have been value for money
Fast delivery.
Product as described. Recommended for price and specifications. Works perfectly.
Would recommend to everyone.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Hi, pls let me know your order number and Email address, i will help you to solve this problem..