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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Israel
1 review
0 helpful votes
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Great buying site!
April 7, 2017

Great buying site! I'm using it every few days. Great deals. Fast shipping. Unlimited variety of tech products.

Date of experience: April 6, 2017
Italy
1 review
0 helpful votes
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Great
April 7, 2017

Great china store. They have a lot of things with low prices but with good quality. The shipping is fast because they have magazines in EU and US as well as in China but sometimes you could pay It. Only standard shipping from china is free

Date of experience: April 6, 2017
Michigan
1 review
0 helpful votes
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I received the RC car very quickly. The RC car was amazing, super fast, awesome control and great battery life.

Date of experience: April 5, 2017
Texas
1 review
1 helpful vote
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Worst service
April 5, 2017

I got a media player, but it worked for few hours after that stopped working.

I sent it back and updated the status to *******@tomtop.com but no response.

I already lost money for paying the shipping charges and return shipping also.

Tracking number: 1Z75W*******042
Return lable: No. **************2541-UFE

I am really feeling bad in buying the product at your site

Date of experience: April 5, 2017
shamy z. — TomTop Rep
over a year old

Hi, your order got lost during the returning transportation, we are going to refund you this order.

Italy
1 review
0 helpful votes
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*******@3libero.it
Ho pagato l'acquisto di 5 batterie per il drone, e non ho mai ricevute, nonostante abbia sollecitato tantissime volte.

Originale JJRC H37 6-Axis Gyro elfie WIFI FPV macchina fotografica 720P Quadcopter pieghevole G-sensor mini RC selfie Drone SKU: RM7429
US$99.99US$41.99Save US$58.00

1

5Pcs originale JJRC H37-0001 3.7V 500mAh 20C LiPo batteria e 5-Port Charger Set per JJRC H37 E50 selfie Drone RC Quadcopter SKU: RM7143
US$39.99US$19.99Save

Date of experience: April 5, 2017
shamy z. — TomTop Rep
over a year old

Hi, pls let me know your order number and Email address, i will help you to solve this problem..

Poland
1 review
0 helpful votes
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Satisfied customer
April 6, 2017

I bought some products and i'll definetely do it again.
I am satisfied with it, i got what i ordered.
Good prices, fast delivery especially United Kingdom warehouse and everything was ok. My recommendation.

Date of experience: April 5, 2017
Brazil
1 review
0 helpful votes
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I have had a good experience in shopping at Tomtop Wholesale, it is simple to search and buy a product. I have purchased a lot of products and all of it is working good. I will continue to shop with them. Products and prices are good.

Date of experience: April 5, 2017
Brazil
1 review
0 helpful votes
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TOP 1
April 6, 2017

Best shopping experience on the internet. Fast, easy and safe. Shipping to Brazil recommended. I use it for several years and have never had a problem and when there is a problem they always send me another merchandise.

Date of experience: April 5, 2017
Illinois
3 reviews
1 helpful vote
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Sorry that I cannot respond positively but I can see my experience duplicated in other negative responses. There seems to be a pattern at TOMTOP of no service, stalling tactics et.al. In my case, I returned what I still think was a quality NOMU S30 phone that I only had for a few days when it went dead. I was hoping for a new replacement. I followed their instructions to the letter to acquire a Return Merchandise Authorization (RMA) and documented everything. The USPS shows that my $217.99 phone was delivered to their specified address 18 days ago on March 18 2017 but responded with an odd email from "Angie" indicating that they don't have it in their "stock" and asking: "Whats the matter with you?" (me). In addition to this unfortunate situation, this is the first time in my 60 years that my credibility has ever been challenged by a retailer adding insult to injury. Needless to say, avoid the trouble and go elsewhere to shop.

Date of experience: April 5, 2017
shamy z. — TomTop Rep
over a year old

Hi, pls let me know your order number and Email address, i will help you to solve this problem.

Illinois
2 reviews
1 helpful vote
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Before I engrave the first piece it quit working. Starting up the very first trial piece on the machine they came with the software never completed the piece it just went out and quit working know where to get ahold of customer service no way to get ahold of customer service no customer service listed

Date of experience: April 4, 2017
shamy z. — TomTop Rep
over a year old

Hi, pls let me know your order number and Email address, i will help you to solve this problem..

Canada
1 review
0 helpful votes
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I have bought several items already, I have 10 orders so far since Nov 2016 of approx. $100.00 each to take advantage of coupons and shipping if they are not included in the free shipping promo. I love all the items I bought. I compared them with big retailers in North America and their prices is only around 10-50% for the same product.

Date of experience: April 4, 2017
Belarus
1 review
0 helpful votes
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Has goods...
April 4, 2017

On these site has goods with low price, delivery so quickly... but not find feedback wher i'am can confirm resiving items possible i am not good in english...

Date of experience: April 4, 2017
Minnesota
1 review
1 helpful vote
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They sell cheap products. You can try your luck. If it works, you are good. If it does not, then dont expect any response from TomTop. They respond with pre written emails to your emails regardless of your problem. Spend the extra money and get it from amazon or ebay.

Date of experience: April 4, 2017
shamy z. — TomTop Rep
over a year old

Hi, pls let me know your order number and Email address, i will help you to solve this problem..

Italy
1 review
0 helpful votes
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Very good
April 4, 2017

Perfect 5 stars, good customers on tom top, very satisfied, very fast shipping, orde comes punctually

Date of experience: April 4, 2017
Romania
1 review
0 helpful votes
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A very good product, I recommend to everyone!
Tomtop a very good website with quality products, 10 for very fast delivery!

Date of experience: April 4, 2017
NL
1 review
0 helpful votes
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Super site
April 4, 2017

Een geweldig aanbod voor aantrekkelijke prijzen met vaak leuke goedkope aanbiedingen verzending snel en correct.

Date of experience: April 4, 2017
Spain
1 review
0 helpful votes
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Rapidez y todo correcto
Sobre el producto, una cámara sport, 4k a 30fps. Calidad muy aceptable y por menos de 20.

Date of experience: April 4, 2017
France
1 review
0 helpful votes
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Hello has all I commanded an article to tomtop the delivery was very fast I am very satisfied with this store

Date of experience: April 4, 2017
Serbia
1 review
1 helpful vote
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Horrible purchasing experience. Beside the item (Projector S320) that seems ok after testing it.
All the other where inaccurate the least.
1. Starting from the order process i wasn't able to pay with preferred way so i had to finally create a paypal account to finish the payment.
2. I've made the order at 06/03/2017 and i've paid the shipping option for Expedited Shipping (1-4 business days). Unfortunately that wasn't true from their side, since the product dispatched at 14/03/2017!
3a. I was trying to communicate with them all this time through their so supposed support chat, but after the first welcome message, either they didn't say anything else or they just CLOSE the chat as the chat was finished. (i didn't try just 1-2 times, i've tried more than 15 times during these days.
3b. Finally i found them through Facebook messenger, but also, even that they provide me some more support about the shipping tracking number, they weren't actually helpful, because what they told me at the end was, oh please wait just a few more days (when as i'm reminding you i supposed to receive my order in 1-4 business days, due to Expedited Shipping that I'VE PAID.
4. When the Courier finally delivered my order, they had trouble finding me, cause THEY didn't write my extra message for delivering note, that i was giving them EXACT instructions what to do and what door bell to ring etc.
5. It Arrived at 23/03/2017! It supposed to arrived maximum at 10/03/2017...
Shame you don't have proper support for your clients!

Date of experience: April 4, 2017
shamy z. — TomTop Rep
over a year old

Hi, pls let me know your order number and Email address, i will help you to solve this problem..

Missouri
1 review
7 helpful votes
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JJRC h26
April 4, 2017

JJRC is a great brand, and their drones are probably the best I have had the privilege to get in exchange for reviews. This one is big, easy to operate and though flying is not my strong suit it protects my propellers with it's great guards and design.

This drone really does have it all: the ability to maneuver well, you can add your smartphone to it to capture your images and the camera works really well. No matter how old you are or what your past interests, this drone will capture your attention for sure---making you want to watch it if not give it a whirl for yourself.

It comes with the extras that I need, too---propellers----and everything else that you require to have fun with it. Get ready to have a good time and share the experience with others. Arshiner has give us another product that more than exceeds expectations.

Date of experience: April 3, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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