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Great buying site! I'm using it every few days. Great deals. Fast shipping. Unlimited variety of tech products.
Great china store. They have a lot of things with low prices but with good quality. The shipping is fast because they have magazines in EU and US as well as in China but sometimes you could pay It. Only standard shipping from china is free
I received the RC car very quickly. The RC car was amazing, super fast, awesome control and great battery life.
I got a media player, but it worked for few hours after that stopped working.
I sent it back and updated the status to *******@tomtop.com but no response.
I already lost money for paying the shipping charges and return shipping also.
Tracking number: 1Z75W*******042
Return lable: No. **************2541-UFE
I am really feeling bad in buying the product at your site
*******@3libero.it
Ho pagato l'acquisto di 5 batterie per il drone, e non ho mai ricevute, nonostante abbia sollecitato tantissime volte.
Originale JJRC H37 6-Axis Gyro elfie WIFI FPV macchina fotografica 720P Quadcopter pieghevole G-sensor mini RC selfie Drone SKU: RM7429
US$99.99US$41.99Save US$58.00
1
5Pcs originale JJRC H37-0001 3.7V 500mAh 20C LiPo batteria e 5-Port Charger Set per JJRC H37 E50 selfie Drone RC Quadcopter SKU: RM7143
US$39.99US$19.99Save
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
I bought some products and i'll definetely do it again.
I am satisfied with it, i got what i ordered.
Good prices, fast delivery especially United Kingdom warehouse and everything was ok. My recommendation.
I have had a good experience in shopping at Tomtop Wholesale, it is simple to search and buy a product. I have purchased a lot of products and all of it is working good. I will continue to shop with them. Products and prices are good.
Best shopping experience on the internet. Fast, easy and safe. Shipping to Brazil recommended. I use it for several years and have never had a problem and when there is a problem they always send me another merchandise.
Sorry that I cannot respond positively but I can see my experience duplicated in other negative responses. There seems to be a pattern at TOMTOP of no service, stalling tactics et.al. In my case, I returned what I still think was a quality NOMU S30 phone that I only had for a few days when it went dead. I was hoping for a new replacement. I followed their instructions to the letter to acquire a Return Merchandise Authorization (RMA) and documented everything. The USPS shows that my $217.99 phone was delivered to their specified address 18 days ago on March 18 2017 but responded with an odd email from "Angie" indicating that they don't have it in their "stock" and asking: "Whats the matter with you?" (me). In addition to this unfortunate situation, this is the first time in my 60 years that my credibility has ever been challenged by a retailer adding insult to injury. Needless to say, avoid the trouble and go elsewhere to shop.
Hi, pls let me know your order number and Email address, i will help you to solve this problem.
Before I engrave the first piece it quit working. Starting up the very first trial piece on the machine they came with the software never completed the piece it just went out and quit working know where to get ahold of customer service no way to get ahold of customer service no customer service listed
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
I have bought several items already, I have 10 orders so far since Nov 2016 of approx. $100.00 each to take advantage of coupons and shipping if they are not included in the free shipping promo. I love all the items I bought. I compared them with big retailers in North America and their prices is only around 10-50% for the same product.
On these site has goods with low price, delivery so quickly... but not find feedback wher i'am can confirm resiving items possible i am not good in english...
They sell cheap products. You can try your luck. If it works, you are good. If it does not, then dont expect any response from TomTop. They respond with pre written emails to your emails regardless of your problem. Spend the extra money and get it from amazon or ebay.
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
A very good product, I recommend to everyone!
Tomtop a very good website with quality products, 10 for very fast delivery!
Een geweldig aanbod voor aantrekkelijke prijzen met vaak leuke goedkope aanbiedingen verzending snel en correct.
Rapidez y todo correcto
Sobre el producto, una cámara sport, 4k a 30fps. Calidad muy aceptable y por menos de 20.
Hello has all I commanded an article to tomtop the delivery was very fast I am very satisfied with this store
Horrible purchasing experience. Beside the item (Projector S320) that seems ok after testing it.
All the other where inaccurate the least.
1. Starting from the order process i wasn't able to pay with preferred way so i had to finally create a paypal account to finish the payment.
2. I've made the order at 06/03/2017 and i've paid the shipping option for Expedited Shipping (1-4 business days). Unfortunately that wasn't true from their side, since the product dispatched at 14/03/2017!
3a. I was trying to communicate with them all this time through their so supposed support chat, but after the first welcome message, either they didn't say anything else or they just CLOSE the chat as the chat was finished. (i didn't try just 1-2 times, i've tried more than 15 times during these days.
3b. Finally i found them through Facebook messenger, but also, even that they provide me some more support about the shipping tracking number, they weren't actually helpful, because what they told me at the end was, oh please wait just a few more days (when as i'm reminding you i supposed to receive my order in 1-4 business days, due to Expedited Shipping that I'VE PAID.
4. When the Courier finally delivered my order, they had trouble finding me, cause THEY didn't write my extra message for delivering note, that i was giving them EXACT instructions what to do and what door bell to ring etc.
5. It Arrived at 23/03/2017! It supposed to arrived maximum at 10/03/2017...
Shame you don't have proper support for your clients!
Hi, pls let me know your order number and Email address, i will help you to solve this problem..
JJRC is a great brand, and their drones are probably the best I have had the privilege to get in exchange for reviews. This one is big, easy to operate and though flying is not my strong suit it protects my propellers with it's great guards and design.
This drone really does have it all: the ability to maneuver well, you can add your smartphone to it to capture your images and the camera works really well. No matter how old you are or what your past interests, this drone will capture your attention for sure---making you want to watch it if not give it a whirl for yourself.
It comes with the extras that I need, too---propellers----and everything else that you require to have fun with it. Get ready to have a good time and share the experience with others. Arshiner has give us another product that more than exceeds expectations.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Hi, your order got lost during the returning transportation, we are going to refund you this order.