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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Tomtop was my first china shop. I ordered many products/like mobile phone, android boxes, guitar tuners and etc. / I am very, very satisfied with quickly shipping and EU warehouse. Tomtop is very good shop!
Shamy Z TOMTOP is a scum fraud even now after a month and a half nobody communicate with me from the company and the resolution of my problem came by PAYPAL thank God they did a great job, only with PAYPAL i found my right...!
I have had excellent experiences with buying goods from Tomtop.
All goods have arrived quickly and of good quality.
Great product selection. Easy transaction. Item arrived via FedEx/USPS in one week from West coast warehouse. Watch site for great deals with flash sales!
Products arrive in tact and are what I hoped they would be.
International delivery takes a while longer but great value for money.
For several years I have been buying things on the Internet and from various stores. At Tomtop I always had excellent service and a very fast shipping. Always excellent quality. I really appreciate the speed and courtesy of the customer service.
I recommend it without hesitation.
Thanks Tomtop!
Pierre
Received wrong product, no response to emails to fix problem. Got a refund from PayPal after waiting 8 weeks.
I am very sorry to hear that, pls let me know details, i will help you out.
The tomtop is a recommended friendly eshop with good products and nice prices:-):-):-):-):-):-):-)
Comprei produtos na TomTop e estou muito satisfeito ja fiz duas compras chegou corretamente e os produtos são ótimos e preço bom.
My TomTom GPS unit is so easy to use. The large screen size, and easy to use Command functions, make this the best GPS that I have seen.
I RECOMMEND TOMTOP FOR THEIR PRICES AND VARIETY OF PRODUCTS THAT ARE OFFERED.
QUICK AND SAFE SHIPMENTS BUT ABOVE ALL THE OFFERS OF ITEMS.
I have purchased quite a few items in the last 2 months and must say that the prices are great!. Have not had a item shipped to me that wasn't as stated. Good company to buy from.
Gostei muito de comprar na TOMTOP, respeitam prazos e são muito atenciosos, produtos bem embalados
I'm experienced RC modeller. Prices for many products are lower than other offers. Quality is guaranteed. Quick despatching.
You can use TomTop 's website with assurance of a safe, good deal. Outstanding! It's the first time I did an online purchase that went smoothly. I will be visiting their site frequently.
They had what I needed, could get it to me fast (ordered Tues -received Fri) and at the time I ordered they were $50 less than any other online retailer. I stumbled upon their site by accident and now I'm enjoying my item.
Большой ассортимент, доступные цены. Отправляют быстро. Несколько лет уже работаю с ними. Если возникают какие-либо проблемы (что бывает очень редко) - решают быстро. Из неудобств можно отметить лишь достаточно долгую доставку (но это не их вина) и некоторую сложность в определении суммы доставки до оформления заказа (раньше эта сумма была включена в стоимость доставки). В целом я определенно рекомендую этот магазин.
Very good shop. The shipping is fast. The prices are cheap. Shop recommended for any kind of purchase.
I wrote before got no results it came with the wrong thumb drive it had 3D printing the engraving software was not on the drive if I could get the rite software I would be happy!
Pls let me know your email address, i will send the driver to you.
Sitio web fiable con posibilidad de tener almacenes en tu propio pais, con lo cual, rápido.
Saludos.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


I am very sorry to hear that, pls let me know details, i will help you out.