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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Virginia
1 review
0 helpful votes
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TomTop - Great Site
April 26, 2017

TomTop is a great site. Everything I've ordered has been exactly as advertised. The prices are great and the site is very easy to use.

Date of experience: April 25, 2017
Canada
1 review
2 helpful votes
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I ordered a Panorama Tripod head in March and it took almost a month to be received by general mail. When I received it the box was open, the USB cord was missing, the unit was broken and the instructions showed signs of wear. Despite continuous efforts by myself and by Paypal our requests for support were ignored. Finally I was asked to take a video or photos (of what- an empty box!) Now, if I pay the shipping (about $60.00) they will replace the unit. This company needs to be avoided. There are other similar products to be found in North America and their guarantees & warranties are excellent.
AVOID! AVOID! AVOID!

Date of experience: April 25, 2017
shamy z. — TomTop Rep
over a year old

Oh my dear customer, i am very sorry to hear that.
Pls let me know your email address and order number, i will help you.

GB
1 review
0 helpful votes
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Shipping is as you would expect slow but I always get my items and they have been as described.
Have used many times and will continue to use - currently waiting on two items.
Eugene N. Ireland

Date of experience: April 25, 2017
Florida
1 review
0 helpful votes
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Lots of great and unique products at fantastic prices. Love to shop here! Huge selection with very low prices. I can find practically anything I'm looking for!

Date of experience: April 24, 2017
New Jersey
1 review
3 helpful votes
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tomtop.com
April 24, 2017

They list themselves as a wholesaler and dropshipper but they sell there own items on ebay for lest than they do on their site. They may be good for a consumer purchase of 1 or 2 items, but if your looking to add them to your business and make money, good luck with that.

Date of experience: April 23, 2017
shamy z. — TomTop Rep
over a year old

Oh my dear customer, i am very sorry to hear that.
Pls let me know your email address and order number, i will help you.

GB
1 review
1 helpful vote
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I've bought a lot of stuff from tomtop. Never had a problem. Items always as described and delivered within timeframe and well protected.

Date of experience: April 23, 2017
France
1 review
0 helpful votes
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From France
April 23, 2017

Publié il y a 6 minutes
From France

Hi,
I'm french TOMTOP customer. When I first time bought on TOMTOP I thought i was a joke. Very low prices, good products and deleveries all over the world. But I decided ti try. What a good surprise when I quichly received my boughts. It's been quick and perfectly working. You can be be sure to be fully satisfied with TOMTOP.
A french guy

Date of experience: April 23, 2017
Canada
1 review
0 helpful votes
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I bought a couple of guitar pickups through TomTop and they are everything that I expected and more! I would certainly do business with them again, and I would recommend TomTop to my friends. Great product. Excellent service. Great price. Thank you!

Date of experience: April 23, 2017
Italy
1 review
0 helpful votes
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Good choice
April 23, 2017

Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price.
The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy.
However, it's secure and you can buy safely from it.

Date of experience: April 23, 2017
Spain
1 review
0 helpful votes
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TOMTOP
April 23, 2017

Muy buena web de compras
Todo lo que compre llego sin problemas y a tiempo. Todo era exactamente lo que pedí sin sobresaltos ni engaños. Excelente web.

Date of experience: April 22, 2017
Florida
1 review
3 helpful votes
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Product defective
April 22, 2017

Product defective. No refunds yet. Bad customer assistance. Product defective. No refunds yet. Bad customer assistance.

Date of experience: April 22, 2017
shamy z. — TomTop Rep
over a year old

Oh my dear customer, i am very sorry to hear that.
Pls let me know your email address and order number, i will help you.

Germany
1 review
0 helpful votes
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Alles Super
April 23, 2017

So macht Einkaufen Spaß.
Tolles vielfältiges Angebot aus allen Bereichen.
Viele Sonderangebote und Vergünstigungen.
TOP Ware.
TOP Service.
Zeitnaher Versand.
Weiter so.

Date of experience: April 22, 2017
Spain
1 review
0 helpful votes
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Refurbished iPhone 5S
April 23, 2017

I received a refurbished iPhone in better conditions than expected. It had to arrive in 1-4 days, but because they delayed a little the dispatching, it arrived in 5 days (not a big problem).

Date of experience: April 22, 2017
France
1 review
0 helpful votes
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Très bon site
April 23, 2017

Je recommande vivement ce site, les amoureux des prix bas seront ravies. Il y a toujours de bonne affaire a faire et la livraison est rapide.

Date of experience: April 22, 2017
Italy
2 reviews
0 helpful votes
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Ottimo materiale
April 23, 2017

I prodotti venduti da Tomtop sono di ottima qualità...

Date of experience: April 21, 2017
Kazakhstan
2 reviews
0 helpful votes
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Super
April 23, 2017

Good///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Date of experience: April 21, 2017
Australia
1 review
0 helpful votes
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From the SiteJabber, it helps us find trustworthy online businesses and avoid scams. SiteJabber has been funded in part by a grant from the US Governments National Science Foundation and was named a top 100 site by PC Magazine.

Helped to find trustworthy business online. Good resourceful site.

Date of experience: April 21, 2017
Illinois
2 reviews
1 helpful vote
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The products are well made, and do last! Your customer service folks are sincerely interested in assisting purchasers, and the word "service" to them is much more than just a word.

Date of experience: April 21, 2017
Maine
1 review
3 helpful votes
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Rip off
April 21, 2017

Was sent wrong product. They won't reply. Can't send it back. Scam! Scam. Scam. Scam. Scam. Scam. Scam.

Date of experience: April 21, 2017
shamy z. — TomTop Rep
over a year old

Hi, pls let me know details, i will help you /

Canada
1 review
0 helpful votes
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I love Tomtop! Millions of fun items here and free shipping to Canada! I have bought more than 10 items so far, every time no issues and fast delivery!

Date of experience: April 21, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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